I had booked train tickets for 6 people from pune to goa. Trying to cancel 1 ticket but the site dosent let me cancel.
On calling the customer care it dosent have any option for train queries and hence I cannot get it resolved.
We paid extra 320 for each ticket so that upon cancellation we get the full refund. Horrible customer service.
User's recommendation: use other sites for train. Was this information helpful? |
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