Complaint content
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Hi ibibo team,
This is regarding my unsuccessful online transfer via ibibo (Payu) gateway.
I have transferred an amount of ₹641.00 on 17-july-2020 from my south indian bank towards idea cellular (Vodafone) for recharging my mobile (Ph:[protected]).
Details are as below
- south indian bank transaction was successful and money has been debited from my account vide reference ibibo-shp[protected]
- unfortunately money was not credited towards idea cellular (Vodafone). I have already enquired with idea and got confirmation that transaction was not captured in their system and issue might be due to some technical glitches from the 3rd party payment gateway.
To summarize, ₹641.00 has been deducted from my bank account, but mobile recharging was unsuccessful. So would you please help to do necessary arrangement to refund the amount, which was transferred via ibibo (Payu) gateway
Thanks and regards
K u joy
[protected]@yahoo.com
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