[Resolved] Ibibo Group / Goibibo — wallet cannot be accessed | |
My wallet is locked and i can not use my credits there in the wallet. This is so frustrating, i dont understand the reason. I tried to reach out to speak to customer care executive but i doubt if they have that service. Please help. Me resolve my issue. Can we write to them our issue if we have complains? My mobile number linked to account is +[protected]. Thanks Was this information helpful? | |
May 27, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 22, 2019 Ibibo Group / Goibibo Customer Care's response Dear Jaypal Parmar, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Please be informed that our back-end system has detected your account to be violating our terms o[censored]se. Hence, we regret the account has been blocked and the same cannot be unlocked. Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support), OR CHAT support option is available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. You may connect with Goibibo anytime to assist you further. Assuring you best of our services. Regards, Team-Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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