[Resolved]  Ibibo Group / Goibibo — worst customer care

Address:711103
Website:Goibibo app

I was many time complaint for my request id 24979003 in goibibo help section and customer care service but not response by them.only send email it resolve.
I booked train ticket for 25 october from bikaner to howrah but it was not made by goibibo and amount was refund to my gocash plus . But after a day that refund amount was not show in my goibibo wallet
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Nov 28, 2018
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2018
Ibibo Group / Goibibo Customer Care's response
Hi Deepak Chachan,

Greetings from Goibibo.com

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that the gocash refund has been credited now and everything is sorted.

Assuring you best of our services.

Regards,
Team Goibibo.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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