Ibibo Group Private Li Gurgaon — fraud transaction

I have never been on an airplane but saw a fraud transation of 1430/- on my SBI credit card for which I have made a complaint to the credit card company. Please, someone, help how to solve this problem. The credit card company told it is showing it is used for air tickets I explained to him that I have never traveled then how can I book a ticket for such cheap?
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Today morning around 5:27 AM I have received a message from citi bank stating Ra 5495 spent on your card ending XXXX on IBIBO group private without pin/otp. How can a transaction be made without cvv details and OTP. What scam is going on. Refund my money.

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