IBM India — spss mac bee. fraudulent withdrawal from my credit card.. without my permission..

Address:	Indore, Madhya Pradesh, 452001
Website:	Ibm.india

Hi
Have a look at email trial...

Is anyone ethical and responsible in ibm or you all are flocks of cheaters???

I have been requesting and emailing, also called up mr. Nishant who is i believe behind auto swapping of my credit card without my permission..

If you guys ll not take immediate action i shall be reaching to your highest authority.. As well file an fir against ibm and mr. Nishant for fraud and cheating case.. For swapping my credit card without my permission..

Remain informed that the credit card is linked to mobile no and without i giving you otp.. You legally can't swap the card..

And because you have done so... Hence it's a clear case o[censored]nethical hacking, it fraud and banking fraud.

This is my last reminder to you all.

Take action asap by reverting my payment or otherwise i ll reach out to technology crime branch for this fraud.

Nupur banerjee
Iim indore

From: "nupur banerjee fpm (I) 2017 batch"
To: erchelpdesk, [protected]@in. Ibm.com, nishant kumar009
Date: 02/25/2018 10:31 pm
Subject: re: ibm`s reply... I'm requesting refund of my amount wrongly swapped.. From my credit card.

Thanks for update!

I have been complaining about swapping of my credit card ending 6003 wrongly and without my permission for spss mac ver. On 21st feb.2018.

Now can i expect expedite the issue and refund my amount.

Hope i'm now reaching right people in your organisation.

Please refund the amount asap.

Thanks
Nupur

On 25 feb 2018 6:20 pm, "erchelpdesk" wrote:
Dear sir/madam,

Please be advised that you have reached a north american contact forum.

In order to obtain the information you require on ibm's products and services, please contact ibm in india at[protected] or[protected].

You may also send an e-mail to:

[protected]@in. Ibm.com

For additional contact information, please visit the below link:

http://www.ibm.com/planetwide/in

Please note that products and services offered by ibm differ from country to country. Therefore, you are requested to visit our web site at:

www.ibm.com/in/en/

Regards,
Erchelpdesk

Please respond to [protected]@ca. Ibm. Comdirectly for your mails to be actioned.

From: "nupur banerjee fpm (I) 2017 batch"
To: [protected]@ca. Ibm.com
Cc: ibm spss, nishant kumar009, [protected]@uk. Ibm.com
Date: 02/25/2018 03:49 am
Subject: please refer to conversation and provide help : fwd : regarding auto swapping of my credit card on 21st feb.' 2018 for 6765.11

Dera help desk,

I student of iim fpm - industry program and managing director for kasturi group purchased, spss for mac in december’201 month for practice purpose.

While placing the order i was given assurance by your sales rep that, once monthly count will complete my subscription will be de-activated, which i can activate in future whenever i need.

Unfortunately, your company outlet swapped my credit card, without informing me on 21st feb.’2018.

I request you to solve this matter asap. I’m not using spss mac ver. And don’t want to continue the subscription for now.

I have been requesting to return the amount you have swapped. It’s not about the amount but the unethical behaviour which has pushed me write.

I hope to get things sorted out asap.

Nuput

On 25-feb-2018, at 11:45 am, nupur banerjee fpm (I) 2017 batch wrote:

Dear irma,

Probably you are unable to understand!

I’m asking why my credit card has been swapped without my knowledge?

When this was cleared by your sales person nishant during 1st purchase that i shall be using spss for mac for monthly basis. I was given understanding that i can do so, and whenever i need i can resume my subscription. Which clearly means that i swapped my credit card (Linked to my phone) only once… how can you than swap it without my knowledge and without my permission?

This is a simple case of forgery... Which your email is highlighting to me.

I think you better have your understanding clear that you.. What ever you are the biggest company.. Can’t cheat consumers..in your "brand name”.

I’m equally surprised that you are writing an email and trying to highlight a issue which i never mentioned. Probably irma, you ned to check first the subject line, before writing to your user an email which has no relation to the subject line itself.

I hope you are clear with what i have questioned? Not what your understanding is. And expecting faster refund of my money.

Thanks,
Nupur

On 24-feb-2018, at 12:34 am, spss admin wrote:

Hi nupur,

I don't quite understand what you are requesting. Are you saying your credit card information was changed on the account? If so, can you explain why you are requesting a return? Thank you!

All the best,
Irma
Spss admin team

From:"nupur banerjee fpm (I) 2017 batch"
To: reply-1129. [protected]@express. Medallia. Eu, nishant kumar009, ibm spss, [protected]@uk. Ibm.com
Date: 02/23/2018 12:29 am
Subject: still waiting for response? Regarding auto swapping of my credit card on 21st feb.' 2018 for 6765.11

Dear provider,

Can you please update me on the status of my request?

When i’m expected to get refund?

Thanks
Nupur
On 21-feb-2018, at 9:33 pm, nupur banerjee fpm (I) 2017 batch wrote:

Dear nishant, customer team at ibm,

My credit card ending 5xxx xxxx xxxx 6003 has been swapped for rs. 6765.11/- on 21st feb 2018, without any update to me.

I request you to return this payment and dis-able auto-swaping option.

I don’t need the service right now. Whenever i shall be needing ll pay and use.

Will appreciate early favorable solution!

Thanks
Nupur banerjee

On 12-dec-2017, at 2:34 pm, nishant kumar009 wrote:

Thanks a lot nupur.

Do reach out to me if you need any help.
Thanks and regards,
Nishant kumar
Ibm digital center-asia pacific
Business development executive - data and analytics

Phone:[protected]
E-mail:[protected]@in. Ibm.com
Sa 2, bannerghatta road,
Bengaluru, ka 560029, india

— original message —
From:"nupur banerjee fpm (I) 2017 batch"
To: nishant kumar009
Cc:
Subject: re: spss link
Date: tue, dec 12, 2017 2:18 pm

Your order number: 644096

Thanks
Nupur
On 12-dec-2017, at 1:14 pm, nishant kumar009 wrote:

https://www.ibm.com/in-en/marketplace/spss-statistics
Thanks and regards,
Nishant kumar
Ibm digital center-asia pacific
Business development executive - data and analytics

Phone:[protected]
E-mail:[protected]@in. Ibm.com
Sa 2, bannerghatta road,
Bengaluru, ka 560029, india