ICFAI University — post mba certificate

Myself santhosh kumar tv, passed out icfai national college mba program under the enrollment number 5nb5986 from inc center - thrissur, kerala in the year 205-2007.

I lost my mba certificate and last 45 days i was trying to contact university through the toll free number which given in the site. Unfortunately there was no proper response.
Presently am working in uae and it is very mandatory for me to get promotions and other benefits. Kindly let me know the procedures for getting another certificate as earliest as possible.

My details are given below.

Name:- santhosh kumar t v
Mobile: [protected]
Email: [protected]@gmail.com