ICICI Direct — Auto debit charge for a demat account even if you are not using it.

Address:600119
Website:www.icicibank.com

Hi guys,
Icici direct is debiting the amount automatically from saving account even when you are using your demat account.

I never approached bank to open my demat account, all i need is a saving account. They opened this demat account automatically and since there was no charge from past 3 yr i never used or informed them to close it.

Now when they deducted approx. 830 rs from my account, i approached in 3 icici branches and finally there was one who was dealing with demat closure. Now they are saying that they will not provide the full amount refund as my account was active.
Why you guys open a account at the first place, simply sucking out hard earned money.
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Dec 29, 2016
Updated by Roshan Singh
Hi Guys,
I just wanted you guys to be aware if you are planning to go for a RD with ICICI. I would suggest you never try to open a RD accout with ICICI.
I opened a RD account number on June 30, 2015 and selected a debit date of July 1 and thought that the debit will be every month and that's exactly what was mention in the RD statement.
There was debit planned till st Sept as this was a 15 month RD account but there was no debit on 1st Sept, When i called bank they said that you will get all your interest sir, Don't worry your last instalment will be auto debited as there is some delay in the system. I was rest assured that i will get the full interest amount.
but till the maturity date they didn't took the 15th installment and gave me a less interest of 1650 rs and when i contacted them here is what they said.
We would like to inform you that you have placed a request for creation of Recurring Deposit (RD) XXXXXXXX6671 on June 30, 2015. Accordingly, Recurring Deposit (RD) was created on July 1, 2015 with value date of June 30, 2015.

This is just to fool the customer, When this was the case why i was not informed immediately in the first month itself, You call me daily for a personal loan and other stuffs. You should have mentioned about this initially itself so that i could be aware intially.
Why till last month you gave a assurance that i will get the complete amount, Are you not aware about this penalty?
if the debit was planned on 30 June and just one day after on 1st july than why this was not displayed in the statement.

Completely not happy with this, I can simply say that they are fooling the customer.
My Customer ID is[protected].
Dec 29, 2016
Updated by Roshan Singh
My User id[protected]. ICICI Direct account number[protected]
Jan 04, 2017
Updated by Roshan Singh
Small Correction, I mean to say that even when you are using your not Using your demat account. Missed not word above.
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Demat account charges: AMC charges on icici direc DEMAT account were increased without any prior approval. I am chasing icici team but i am not getting any resolution.
SR[protected]

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