[Resolved] ICICI Direct — icici direct still sending email after unsubscribe | |||||
My account is already closed with icici direct. It is still sending me email. I have already unsubscribe from it, but still it is sending email. Now account is closed, if i try to unsubscribe again then it ask to login first. How can i unsubscribe unwanted email from icici direct. Please help to stop such services. It is very disturbing. Regards, Ajay Was this information helpful? | |||||
Apr 19, 2019 Complaint marked as Resolved not getting any more emails. | |||||
 3 Comments | |||||
Comments
I have not received any card from Icici bank yet many massages with increasing amount sent to my phone number .please look in to the matter and solve it as soon as possible.
Hi, I had faced the same issue and want to help others after I got a working solution.
Follow any of the Method Below to UNSUBSCRIBE (Working)
METHOD 1:
Login to your ICICI Direct Account and navigate to the following link to unsubscribe from any services
https://secure.icicidirect.com/trading/subscription-mail
METHOD 2:
Once logged in follow the steps:
1) Go to the setting option
2) Click on Manage Subscription from the left panel (it will be the second last option)
3) Uncheck any services you want to unsubscribe, click submit and click Ok.
METHOD 3:
1) Click on the human Icon (customer service) next to search bar and settings
2) Click the bot to chat now
3) type in Unsubscribe in the ask something text area
4) Navigate to the link "Mailer Subscribe"
5) Uncheck any services you want to unsubscribe, click submit and click Ok.
METHOD 4:
1) Click on the human Icon (customer service) next to search bar and settings
2) Click on ask iCommunity
3) Navigate to the link https://community.icicidirect.com
4) Type your issue there, it will be addressed
METHOD 5:
1) From your registered mail id, on which you receive icici direct mails (spams)
2) Send a mail to [protected]@icicibank.com
3) You will be unsubscribed in 15 working days
![]()
Follow any of the Method Below to UNSUBSCRIBE (Working)
METHOD 1:
Login to your ICICI Direct Account and navigate to the following link to unsubscribe from any services
https://secure.icicidirect.com/trading/subscription-mail
METHOD 2:
Once logged in follow the steps:
1) Go to the setting option
2) Click on Manage Subscription from the left panel (it will be the second last option)
3) Uncheck any services you want to unsubscribe, click submit and click Ok.
METHOD 3:
1) Click on the human Icon (customer service) next to search bar and settings
2) Click the bot to chat now
3) type in Unsubscribe in the ask something text area
4) Navigate to the link "Mailer Subscribe"
5) Uncheck any services you want to unsubscribe, click submit and click Ok.
METHOD 4:
1) Click on the human Icon (customer service) next to search bar and settings
2) Click on ask iCommunity
3) Navigate to the link https://community.icicidirect.com
4) Type your issue there, it will be addressed
METHOD 5:
1) From your registered mail id, on which you receive icici direct mails (spams)
2) Send a mail to [protected]@icicibank.com
3) You will be unsubscribed in 15 working days
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
32%
Complaints
214
Pending
0
Resolved
69
+91 22 2830 7780
Raj Palace, A1/15 Sector H, Purania Chauraha, Aliganj Lucknow, Aliganj, Uttar Pradesh, India - 226024
View all ICICI Direct contact information
I have attached the screenshot