ICICI Direct — credit card application

[protected] : application number i recieved from icicb-tm

I've submitted an application for a credit card from an executive. He said the application will be forwarded within 15 days and i'll get the card within 15 days. It's more than a month right now and the executive is not responding to my messages. He is not even picking my call. According to him the card is free and holds a limit upto 50k. I doubt if this is a spam to collect data from users. I also received a call from icici bank (I think). And they said they call me to verify my details. I need a response on this
Thank you

Area : chennai, tamil nadu