[Resolved]  Icici Lombard — addition of employee - corporate health insurance

We have taken a health policy to our employees. We are trying to add a new employee & family. We have sent any number of mails till date but issue is not solved.We called up customer care they informed that only the relationship manager has to take care.

He is not responding for the e-mails or for the calls.

They are not ready to send the escalation matrix nor helping to solve the issue.
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Oct 5, 2018
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2018
ICICI Lombard Customer Care's response
Dear Roopa,

We regret the inconvenience caused. Please share your contact details for us to look into it.

Regards,
ICICI Lombard General Insurance.
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