[Resolved]  Icici Lombard — Bike insurance claim

Address:

560068

Hi, actually my brother met with the accident near jayadeva flyover where a car person suddenly applied brokes so he got scared and applied a brakes with disk brake so he slipped from bike without any injuries, since bike was in motion it has fallen heavily it actually twisted and fallen on NOV 1st 2015 and we gave bike to showroom on NOV 2nd and showroom people told that chassis was bend and he need to replace chassis and we intimated to insurance companyand when insurace guy looked and suspecting my brother that he has not fallen someone has hit, i dont know how people can judge how we have fallen insurance people are doing as if like they are CID/CBI and finally he gave to some external surveyar to inspect and then he told ok but after this process around 20+ plus days he is still not approving insurance and while getting a claim number we clealrly stated Date of accident as NOV 1st but they wrote as OCT 1st and delaying claim and now he is saying we will be getting 80 % and again they will be cutting 20% in that 80 % and telling some reasons as some non standardized loss i dont know what they are doing and he is telling if you want chassis replaced again you need to wait 2 months whenever i ask any question he is telling me to wait 10 days, 15 days 2 months and there is no proper reason