[Resolved] Icici Lombard — change name of my daughter

Anwar Motorwala

from Chennai, Tamil Nadu

Address:	400011
Website:	icici lombard

Respect sir
Just want to inform your good self. That my daughter fell down and had fracture in leg and she was pregnant. So doctor advice to get baby out for medical complexion. And she was billed on her husband name. 28 the nov she was for operation for fracture. And she will have operation done on 2 nd dec. I inform your call centre and send all the documents. But still they have not changed. My daughter name
What price we are paying to be your customer. We paid 50000 for premium. And all filmy talk. I[censored] don't want to give insurance pls tell us we will not call you or. Ask.in india honest person had to pay
10 year we are your customer. My daughter in your record just to change u r playing games so u don't have to pay insurance to us
Anwar motorwala

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jan 14, 2018

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Dec 01, 2017

Updated by Anwar Motorwala Sir
My daughter good married but we did not change name. suddenly she had accident and she is admit on her husband name in hospital. I send all the documents marriage certificate and other documents still have noto change her name.
we are your customer for 10 year and she had never had anylon claim.
we are honest people
amwar

Verified Support

Dec 14, 2017

ICICI Lombard Customer Care's response Dear Anwar,

We regret the inconvenience caused. We have made a note of the details and will get back to you with an update.

Regards,
ICICI Lombard General Insurance.

Verified Support

Dec 14, 2017

ICICI Lombard Customer Care's response Dear Sir,

We write this with reference to your below concern.

As per our telephonic conversation held today we request you to share the claim supporting documents on our email id i.e. [protected]@icicilombard.com mentioning the request number[protected] in the subject line in order to assist you further.

Assuring you best of our services.

Verified Support

Dec 14, 2017

ICICI Lombard Customer Care's response Dear Sir,

We write this with reference to your below concern.

As per our telephonic conversation held today we have received your documents and we are working on your concerns and we will revert you within maximum 4 working days.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.

Regards,
ICICI Lombard General Insurance