[Resolved]  Icici Lombard — Claim

Address:Chennai, Tamil Nadu

Claim No :[protected]
Policy Number: 4034I/FPP/04231124/02/000 (period 2010-11)
Policy No : 4034I/FPP/04231124/03/000 (period 2011-12)
Policy No : 4034I/FPP/75331152/00/001 (period 2012-13)
Policy no : 4128I/HP/85575019/00/000 (period 2013- 15)


In respect of the mail received by me intimating the rejection of my claim on the reference numbers above mentioned. I would like to bring your kind attention that my claim was rejected on the ground that "TWO YEARS WAITING PERIOD" I would like to intimate your goodselves to recheck my policy status on the same, whereas I have been in the policy for more than 5 years and been regularly paying my instalments within due period without any delay or fail.


Further, pls. note the policy Nos.4034I/FPP/04231124/02/000 for the period from 2010 to 2012 were one and same. And when I renewed the policy during the period 2012 to this year i.e., 2015, the card number of my policy was one and same. The card is[protected].


As so I wonder your goodselves are rejecting the medical claim for no reasons. On receipt of your mail dated:13.01.2015 regarding the rejection of claim, immediately I have made a detailed and elaborate reply stating my policy status with clear information on the same and further for perusal I had even attached my cards, however it is utter shock to me to again receive the rejection mail from your goodselves without any valid reason just by cut copying the earlier mail sent to me.


I request your goodselves to diligently verify my claim on the above policy and I would like to have a clear information on rejection of claim for no fault of mine.


Further I be a middle class working employee choose your goodselves for mediclaim considering the basic brand value of yours in the market and further considering the reliability and transparency in process. I have been already undergoing severe mental agony due to ill health of my daughter along with hospitalization expenses incurred on the same.


Hence, I request to goodselves to peruse the documents properly and process the claim at the earliest enabling me to reduce my burden at the earliest.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
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Dear Mr. Bala,

We regret the inconvenience caused. We've made a note of your details. Our official will get in touch with you.

Regards,
ICICI Lombard.

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