[Resolved]  Icici Lombard — Claim no.[protected]

Address:

122002

This has reference to my policy no. 4128i/ihpa/[protected]/00/000. on receivimng your first query, "please provide the exact duration of psoriasis, seizures disorder, osa & furnish the first consultation paper and all previous consultation papers with details regarding the exact etiology and duration on a treating doctor letter head and all the treatment taken till to date." on 14th june'16, i had met up with your empanelled doctor in gurgaon and showed him all the documents before sending it to you. he had mentioned that these were more than enough. i don't understand why a similar mail ahs again come. either you guys want to harrass so much that the customer stops following for the claim or you don't have the intention to pay the claim. please ask some qualified people to speak to me. this doctor had rightly mentioned that there are no qualified people at the backend who could do justice to the papers sent.