Icici Lombard — Claim reputed without investigation

Address:FARIDABAD

Dear Team

Kunal this side from faridabad, I was purchased my car policy from icici Lombard against policy no 3001/[protected]/00/000 of my car number HR51BU4719..
I was raised a claim on dated 05/02/2023, also the car was picked up by TCS Maruti Sarai Faridabad due to my vehicle is damaged by a small accident..
But the claim has not settled till yet due to they are arguing to I'm using my personal vehicle to commercial use, how is this possible this is my personal vehicle I'm use it by myself only its a single hanged personal vehicle in which have installed OBD for live tracking.. You can check it out the running which is maximum running in local area than how they can say thia stupidity argues.. Also if you want to file a investigation for the same my consent is okay for the same if by anything else you can find out this vehicle is running as commercial activities you can do anything you want but need the investigation nd close the same on priority..
I'm doing job also have a video recording for my car using every time nd date I'm sel[censored]sing my car for my personal use or my family use not for commercial activities..
I'm really getted frustrated with this daily argument & I'm not so much rich for paid this dent thats why I'm insured my car with zero dept..
This complaint is my last hope pls do something & raise the investigation please..
Please do the needful on top most priority.. If you want anything from myself you can let me know I'll provide to you for the same..

Your earliest reply is highly appreciated..
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ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2023
ICICI Lombard Customer Care's response
Dear Kunal,
We have made a note of your details, our team will get in touch with you and assist
Mar 09, 2023
Updated by kunalsharda68
I know you made everyone fool, you don't have any investigation team for investigate the truly cases.. ICICI Lombard every person ask for money only.. I requested to consumer complaint chief that please take a action against ICICI LOMBARD GIC against consumer protection act.. We all of are very thankful to you for this..
Regards
Kunal Sharda
+91 [protected]
Complaint comments 

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Dear Kunal, We regret the inconvenience caused. Request you to share your policy and contact details. We will check and get back to you.

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