Icici Lombard — Complaint against Fraud_Metro Hospitals Faridabad and Paramount TPA

Dear Sir/Madam,

Would like to highlight one case where we are cheated either by Metro Hospitals and Paramount TPA.

Mr Father was hospitalised on 22.10.2020 in Metro Hospital and got Discharged on 11.11.2020.

Total bill value was 250876 where we got reimbursement of 241776.

As per TPA, they have approved the entire amount and only 1500 of Ambulance we have to pay where the Hospital is denied from the same that TPA did not reimburse the said amount and we have to pay the total remaining amount i.e. 9100.

Both the parties denied to reimburse the amount and forcefully charged 7600/- before discharge.

Now they are not ready to listen to anything and we are not getting any satisfactory response and we charged unnecessary 7600/-.

We request you to please do the needful and reimburse the amount. Attached documents for your reference.

we will be highly obliged to you.

Looking for a positive response.

Thanks in advance.
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ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2020
ICICI Lombard Customer Care's response
Dear Gunu,

We have noted your concern. Kindly share your contact/policy details for us to check this from our end.

Regards,
ICICI Lombard General Insurance
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