[Resolved]  Icici Lombard — Fraud Company

I purchased a second hand car this year around 6 months back. Same day I applied for name change in RC book through a dealer in RTO. In november my cars insurance got lapsed, so I applied for insurance through ICICI lombard. Whatever they quoted I paid the amount on their site. After few days my got accident. I applied for the claim them the insurance guys started harashing me. First of all they asked for RCbook. when I told them Till yet I haven't got the RC then they said that they can't provide the claim without RC. I showed them the receipt that I got from RTO but they rejected it. After that they said that they need the car information copy from RTO. Any how I got that from RTO. I called them several times but no inputs from their end. Again I talked to their customer care and now after several efforts I got a reply from their end "this time they rejected the clain by saying that my policy is not valid and I am using a faulty policy". It seems like people are sitting there in relaxed condition. They only wants to mentaly torture the customer. Now a days I am thinking like I made a mistake by purchasing the policy from them. Please help me out for the same. Thanks & Regards, Amar Nath Saraswat +91-[protected] [protected]@yahoo.co.in