I had filed my complaint vide no[protected] of Rs. 22251.00 for the left elbow surgery treatment. I am surprised that against this they have approved only 16451.00 and deducted Rs. 5800.00 on a/c of medicines and others. I want to clarify that the department had raised the query of Rs. 500/- towards medicine detail and asked for a copy of cheque for remittance of payment through NEFT. despite of sending all the detail to them how they can deduct the 5800.00 against they have not even raised any query. its was a surgery then tell me on which ground they have deducted OT assistant charges and RMO charges. whereas nothing has mentioned in the policy that OT assistant charges shall not be cleared by the department. I have deposited all the amount from my pocket I am not in a position to bear the amount of single penny.
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ICICI Lombard