[Resolved] Icici Lombard — home insurance | |||||
I was transferring money. When i transferred money. I received a message one icici lombard policy-[protected] is issued on my name. With out concern of customer how policy can issued. I was just transferring the money, how bank can deduct amount from my account for policy which i have not purchased. Policy issuing officer-prabhadevi. Policy no.[protected] I want my money back and want to know why bank does these type of fraud activities. Was this information helpful? | |||||
Sep 9, 2018 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Aug 06, 2018 ICICI Lombard Customer Care's response Dear User, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance Verified Support Aug 06, 2018 ICICI Lombard Customer Care's response Dear Sir, We write this with reference to your below concern. We would like to inform you that we are working on your concerns and we will revert you within maximum 4 working days. In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner. We assure you best of our services. Verified Support Aug 09, 2018 ICICI Lombard Customer Care's response Dear Ma’am, We write this with reference to your below concern policy cancellation. As per our telephonic conversation held today, we sincerely apologise for the inconvenience caused to you. Further, we would like to inform you that policy number 4013/H/[protected]/00/000 is cancelled on Aug 8, 2018, and refund amount of Rs.150/- has been processed with Refund IDs: [protected]. The amount will be credited to your account maximum within 7 working days. Also, we value your feedback which will enable us to make our process more robust and enhance customer satisfaction. We appreciate your patience and look forward to serve you. | |||||
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1-800-209-8888
1-800-2666
ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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