[Resolved]  Icici Lombard — insurance claim not pass by icici lombard complaint number mot07369860

Respected sir / madam,

My 2-wheeler bike with name hero passion pro with number mh03 cc 2236 met an accident on 18 feb 2018 at eastern express highway, mumbai and bike slipped at right site. Damaged part after accident is left guard, silencer cover, backlight, handle and right site handle grip and bike kick completely bracken from engine shaft.

Insurance certificate number 3005/39306732/11360 /000 find herewith attached bike insurance copy.

Engine number ha10evfhm11192 chassis number mblha10bsfhm1053 2

I had raised complaint with icici lombard with claim number mot07369860, however below parts not cover under accidental damage. Kindly take up strongly with insurance company for damaged part replacement under insurance claim. Completed de satisfied with icici lombard insurance company.

1) bike kink
2) silencer cover
3) left guard
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 7, 2018
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2018
ICICI Lombard Customer Care's response
Dear Sir,

Thank you for contacting ICICI Lombard General Insurance Company.

We are in receipt of your concerns and we shall respond you within 4 working days.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.

Regards,
ICICI Lombard General Insurance
Verified Support
Mar 07, 2018
ICICI Lombard Customer Care's response
Dear Sir,

We write this with reference to your below concern.

As per our telephonic conversation held today we would like to inform you that we have reviewed your claim with our senior claims officials and wish to inform you that your claim is processed as per the policy terms and conditions.

For any query you can contact Mr.Manzoor Tambe(CSM): [protected] or please free to write back to us.

We appreciate your patience and look forward to serve you.

Regards,
ICICI Lombard General Insurance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Lombard
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1318
    Pending
    0
    Resolved
    941
    ICICI Lombard Phone
    1-800-209-8888
    1-800-2666
    ICICI Lombard Address
    ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Lombard contact information