[Resolved]  Icici Lombard — Motor Insurance Denial

To whomsoever it may concern,

Myself, Brian Satheesh Mathew Policy Number(3005/O/[protected]/00/B00).
On December 31st, i met with an incident(KA41 EP 5153), i accidently fell into a pothole and as a result of it, my front tyre alloy got a bend and air is leaking through it.
I have raised a Claim(MOT[protected], submitted my vehicle to garage and Surveyor had a look onto it, took all the required information and he went.
Today(Jan 7th) i got a call from the surveyor saying that he got an information that the claim got rejected.The Reason they are highlighting is that the bend is a small one and there is no external damage on other parts, so the claim is rejected. The reasons to be noted
1. There is significant bend on the alloy and as a result of it the air is leaking through the bend
2.One more story they are telling is that since the air of the tyre is too low, there is a possibility for that bend, if that
is the case there should be multiple bend on the alloy not on a single point.
3.If the Claim is getting rejected, what am i supposed to do, drive this Bike with air leakage and if anything happened to me will you take the responsibility?
"i guess that won't be happening"

I don't see any valid reason for this claim to get denied.

When a policy is about to expire i could see agents calling one after other to renew the policy, and when we raise a claim from ICICI Lombard( a company with high profile) the reason they are saying is that the damage is too small, just bear that amount.This is not acceptable from a company with high reputation."Denial of Claim is not the way to make profit"
I request the authority to have a look onto this issue with high priority and give a favourable output.