[Resolved]  ICICI Lombard Motor Insurance — Wrong commitment

Address:New Delhi, Delhi, 110014

I have purchased a hero passion pro vehicle (two wheeler) from pashupati motors, 84, adhchini, main mehrauli road, sri aurobindo marg, new delhi, delhi 110017 on 24.07.2016 having vehicle no.:dl3scc8241.

On 24.07.2016, i met with one sales agent of pashupati motors namely mr. pankaj, he told me each and every thing regarding the above said vehicle but at the time of information regarding insurance of the said vehicle, he introduced a person who is sitting in the showroom of pashupati motors and he introduced himself as an insurance agent of icici lombard motor insurance. the said insurance agent told me that if you purchase the vehicle with three years one time insurance then your vehicle is valued one time and the said valuation of the vehicle continues till three years, so on his statement i have purchased the vehicle with three years motor insurance plan.

Later on, on 25.07.2016 when i have checked the insurance papers then i became shocked and surprised, the insurance papers issued from icici lombard motor insurance company shown that my said vehicle is valued rs.48474/- from 24.07.2016 to 23.07.2017, rs.40, 820/- from 24.07.2017 to 23.07.2018 and rs.35, 718/- from 24.07.2018 to 23.07.2019.

I have been misguided by the said insurance agent and on his inducement, i had purchased the insurance for the period of three years.

So, by this representation it is hereby request you to kindly take appropriate action against the person who has misguided me and also induced me to purchase the insurance for the period of three years and further refund my entire insurance amount.

Insurance certificate no.:3005/33133712/10376/000

Applicant
Sourav ghosh
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
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Dear Mr. Ghosh,

We regret the inconvenience caused. We have made a note of the details and will get back to you with an update.

Regards,
ICICI Lombard General Insurance

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