[Resolved] Icici Lombard — policy documents (soft/physical) not sent even after 20 days of payment date | |||||
My policy is expiring on today and i made the renewal of the policy 20 days back and i havent received the document in email/physical till today. I have been calling multiple times and everytime i am listening different things like, Policy is not visible at our end due to some technical issues and will send you by eod. Someone says u have to wait 24-48 hours to get a policy document. Then who is responsible if traffic cops stop me by midnight today. Who will pay me theamount? The policy details are as follows: Policy number: 3005/w[protected]/00/000 Payment date: nov 17th, 2017 Was this information helpful? | |||||
Jan 14, 2018 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Dec 14, 2017 ICICI Lombard Customer Care's response Dear Narayana, Thank you for sharing the policy details. We will check this from our end and get back to you with an update. Regards, ICICI Lombard General Insurance. | |||||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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