[Resolved] Icici Lombard — regarding not get the claim refund

Parveen meet

from Adampur, Punjab

Address:

Old mandi mullanpur, 141101

My claim id is mot08911583. Survey of my accidental car is done on 30th june & i get the assurance your claim amount refund will be done in next 10 days but till date i not get any refund.
Pls look into as on every call i get the feedback your claim will be processed in next 2-3 days. But till date not get the refund amount.

Best regards
Rakesh kumar

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Aug 29, 2019

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2019

ICICI Lombard Customer Care's response Dear Rakesh,

Apologies for the unpleasant experience. We have made a note of the details and will get back to you with an update.

Regards,
ICICI Lombard General Insurance

Verified Support

Jul 19, 2019

ICICI Lombard Customer Care's response Dear Mr.Kumar,

Thank you for contacting ICICI Lombard General Insurance Company Ltd.

We would like to inform you that we have received your concern related to motor claim MOT08911583.

Further, we request you to kindly share your contact details so that we can have a discussion related to the same.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.

Verified Support

Jul 22, 2019

ICICI Lombard Customer Care's response Dear Mr. Kumar,

We write this with reference to your concern related to motor claim MOT08911583.

We would like to inform you that the claim amount of Rs. 21024/- has been credited to insured account number ending with xxxxxx4362 on July 18, 2019.

We request you to kindly recheck the same and confirm.

Further, we request you to kindly share your contact details so that we can have a discussion related to the same.

We look forward to serve you.

Verified Support

Jul 29, 2019