[Resolved] Icici Lombard — solution require

Mythmaya

from Uttiramerur, Tamil Nadu

Address:

605004

I have taken health insurance in your company through call and same has been cancelled and also amount has been refunded with charges but after cancelled policy monthly payment is taking in my card. Already i spoke to customer service but no response and also used some indecent words, totally disappointed. I need solution immediatly. My contact number [protected]

Was this information helpful?

No (0)

Yes (0)

Jul 22, 2018

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2018

ICICI Lombard Customer Care's response Dear Sir,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance

Verified Support

Jun 18, 2018

ICICI Lombard Customer Care's response Dear Ma’am,

Thank you for contacting ICICI Lombard General Insurance Company Ltd.

We are in receipt of your concerns and we shall respond to you shortly.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.

Verified Support

Jun 20, 2018

ICICI Lombard Customer Care's response Dear Ma’am,

We write this with reference to your concern related refund of policy cancellation

We wish to inform you that, policy numbers 4128i/HP/[protected]/00/000 is cancelled on 07-Mar-2018 and refund amount of Rs 7137/- has been processed with Refund IDs: [protected] and amount is also refunded to your account.

Further, we request you to coordinate with the concerned bank for deduction issue.

We assure you best of our services.