[Resolved]  Icici Lombard — Wrong name on policy

Address:	Pune, Maharashtra, 411027
Website:	www.icicilombard.com

I have made online payment for a policy for car insurance.But even after the RC book was checked by the inspector the policy was issued in my name instead of mothers name.i am mailing them since the next day.And to change the same they are asking for 20 days to see what went wrong.i dont want to know what went wrong, change the name on my policy.just change the name on my policy.
I have mailed RC book and policy on mail why would you take 20 days to resolve this issue when you take money beforehand.
Attached copy of service request number.