[Resolved]  ICICI Prudential AMC — No A/C statements, Web portal activation, Unit allocation even after 4 days of plan purchase !!

Address:Thiruvananthapuram, Kerala
Website:www.icicipruamc.com

The worst AMC I came across recently. After making a plan purchase from through their Online portal, still waiting to get any details regarding the units allocated after 4 days. Not sure what's taking them so much of time to complete the processing which usually happens within 1-2 with other AMC !!

The customer service personal assured the online account activation within 2 days, but it didn't happen.They gave me false promise. Even the email steps to activate the portal proved unworthy and useless. They are not helping the customer's needs in any way.

Terribly disappointed with my decision to purchase from this AMC.
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Aug 4, 2016
Complaint marked as Resolved 
Got calls from ICICI customer care personal. Got an email from '[email protected]' detailing the steps for resolution. Issue resolved somehow.
ICICI Prudential AMC customer support has been notified about the posted complaint.
Mar 18, 2017
Vyankat Nikam's response
I have purchased mutual fund from ICICI pru amc on 13 Dec 2016. In ICICI prudential balanced fund direct plan monthly dividend. I have only received dividend of Jan 2017 month. in my bank account but Dec 2016 and Feb 2017 dividend . I did not received We are pleased to inform you the details of the dividend processed:
I have received E-mail as below but not received money
Folio : 8318184/56
Scheme : ICICI Prudential Balanced Fund - Direct Plan - Monthly Dividend
Record Date : 03-Mar-2017
Dividend Rate : 0.15
Dividend Amount : 15, 459.22

Kindly note that dividend amount will be either credited to your bank account or a dividend warrant will be dispatched to your registered address, shortly, depending on the mode of payment registered in your folio.

The account statement for the above transaction will be dispatched by the 10th of the next month or will be sent to e- mail id, if registered in our records, within next 5 business days.
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I have purchased mutual fund from ICICI pru amc on 13 Dec 2016. In ICICI prudential balanced fund direct plan monthly dividend. I have only received dividend of Jan 2017 month. in my bank account but Dec 2016 and Feb 2017 dividend . I did not received

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    2nd Floor, Block B-2, Nirlon Knowledge Park, Western Express Highway, Goregaon (East), Mumbai, Maharashtra, India - 400063
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