ICICI Prudential AMC — unethical behavior

Address:

Lucknow, Uttar Pradesh, XXXXXX

Dear sir,
I am an investor. I submitted my kyc papers in your v s marg office lucknow for updation thrice. Last time i submitted papers on 10.1.2018. Official sitting in the office checked my papers and told me that it will be done in 10 to 12 days. After 12 days i called the office but i was told that it was under process and will take some more time. Today i again called the the office but to my shock i was told that my request has been rejected and i have to again submit the papers. Consequently i could not invest.
This type of functioning is causing unnecessary harassment to an investor and that too a senior citizen like me. Is this the policy of the company to deal such carelessly.
My grievance be redressed and kyc updated.
My folio no is 6523011/38
Mob. No.[protected]