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ICICI Securities Complaints & Reviews

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Updated: Mar 26, 2026
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K
Koyalm
from Hyderabad, Telangana
Apr 18, 2023
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I want to redeem ICICI scooter bond. Please help me understanding the redemption process.
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    H
    Harsh_ICICI
    from Rohtak, Haryana
    Feb 22, 2023
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    Address: International Infotech Park Tower 5 32nd Floor Vashi Railway Station Complex Navi Mumbai 400703

    I have purchased Ashirwad Deep Discount bonds issued by ICICI Bank through their principle Co. 3i Infotech ltd worth Rs 5200/- per bond for 25 years the maturity value was Rs.200000/- which were to be matured on 15th July 2021. But now Bank is not returning the money.
    Bond Holder Name : Harsh K Wadhawan
    Bond Holder No. : 1191-646
    Contact No. [protected]
    Address : H No.1413 Ward No. 21
    Prem Nagar, Behind All India Radio
    Near Panchhi Society, Jail Road,
    Rohtak-124001 Haryana
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      G
      GNM
      from Bhimunipatnam, Andhra Pradesh
      Feb 15, 2023
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      Address: D 305 DINESH TOWERS VSR ENCLAVE ANANDBAGH, SECUNDERABAD 500047

      I am having one bond with issue value rs.4000 mat val rs.100000
      redumption date 01/05/2023.
      I want procedure for claming reduption value.

      I also want to update my current address
      and mobile number .. [protected]

      please guide and help
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        Neha Kotagiri
        from Vijayawada, Andhra Pradesh
        Feb 6, 2023
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        I have got a messages about Data entry work in ICICI securities. Is this real Or fake
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          M
          mbkah
          Dec 17, 2022
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          I sold FDC Limited shares from my ICICI Direct account -
          Unique client code [protected]
          Settlement No 2022187 N[protected] and[protected]
          10, 000 FDC Ltd shares
          Date of transaction: 3rd October 2022

          These shares were held by me originally in paper format and were converted to DEMAT with HDFC securities, and later transferred to ICICI Securities. During the period of holding the Company has issued bonus shares and had also split the face value of the shares so I have lost track of the purchase value of the shares. ICICI has also not issued me a TDS calculation sheet which is needed for my CA to issue form 15 CA/CB. So, I am also unable to transfer the part funds that were credited to my account.

          I therefore requested the customer service rep at ICICI Securities to assess the long term capital gains on this transaction by using the market value as on 31st January 2018 as per IT provisions. I have provided the holding statement as on 31st January 2018 from HDFC Securities to ICICI Securities to support my claim that these shares have been held in my account as on that date. I have also provided the transaction statement from HDFC Securities covering the period from inception of the account to the date the shares were transferred to ICICI Securities to prove that there was no purchase of shares during that period.

          In spite of providing all the documents and clarifications this matter has not been resolved by ICICI Securities till date, and all I am getting from their customer service is apologies and service request numbers (SR[protected]; SR[protected] and SR[protected] to list a few)

          I have informed ICICI Securities several times that I need to remit these funds to my US account to meet some urgent financial needs. I have also written to their escalation email '[protected]@icicidirect.com', but unfortunately this matter is still unresolved

          Any assistance that you can provide to get this matter resolved asap as per the IT guidelines will be highly appreciated

          Thanks & best regards - Hemant Kandlur
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            J
            joe damiao dias
            from Mumbai, Maharashtra
            Oct 9, 2022
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            Address: Sri Padmavathi Bhavan Plot No 93Road No 16 MIDC Area Marol Andheri (East) Mumbai -400093

            Respected sir,
            forwarding herewith the details of the deep discount bonds not yet claimed
            a) depositor name: joe dias
            application no:4408584 placement portion
            acknowledgement no:f00388 dt 27/05/1996
            co cd & name: icici the industrial credit & investment corpn india ltd
            nominee's name: mrs annie dias (mother expired in 12/02/2002
            deposit amount: rs 5, 200/-
            serial no:4408584 dt 27/05/1996
            cheque no:414440 dt 27/05/1996 amount: rs 5, 200/- bond; one
            bank:canara bank
            branch:kalina mumbai - 400098
            broker name: kkp financial consultants bandra mumbai - 400050
            b) depositors name: stephen pascoal dias
            application no: 4408601
            acknowledgement no: f00389
            co cd & name: icici the industrial credit & investment corpn india ltd
            nominee's name: mrs annie dias (mother expired in 13/02/2002
            deposit amount: rs 5, 200/-
            serial no:4408601 dt 27/05/1996
            cheque no:413531 dt 27/05/1996 amount : rs 5, 200/- bond: one
            bank name: state bank of hyderabad
            branch: kalina mumbai - 400098
            broker name: kkp financial consultants based at 62 hill road opp rizvi chambers near police station bandra (west) mumbai -400050

            kindly note the above ashirwad deep discount bonds of icici were purchased and deposited by my late brother mr stephen pascoal dias who expired on 10th august 2013 and i was a patient on medical grounds due to schizophrenia and hence the delay. On enquiry of the redemption of the said bonds with the broker based at bandra he was relunctant to reply saying that the payment might have been done if it is done then my own bank passbook or the bank should have shown me about the transactions which for your kind information is not hence i therefore request you to kindly sought out the matter on immediate basis and take a
            legal action on such brokers like kkp financial consultants (kishor keshavlal patel) who are menace and cheating the society at large only maintaining the business community.
            Awaiting for your prompt and early feedback
            thanking you
            sincerely yours.
            Joe damiao dias
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              D
              Drashok Mishra
              Sep 21, 2022
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              Sir
              The following MF I have purchased from ICICI direct securities trading a/c no.
              [protected] long back but unfortunately it was transferred to another broker on 20th july . But latter on I complain to that broker they transferred it back to ICICI securities as per L&T statement dated 30th August . So I request you to Mapp it in my portfolio .
              For reference see it in the attachment.
              1-L&T India Value Fund-Growth Folio no. 3707471/92 Cost of Purchase- Rs 65000/=
              2-L&T India Value Fund-Growth Folio no.3765451/73 cost of purchase Rs46000/=
              3-L&T India Infrastructure Fund-Growth Folio no. 3765451/73 cost of purchase Rs55000/=
              Please look the matter on urgent basis.
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                T
                Aug 30, 2022
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                My account is already closed with icici direct. It is still sending me email. I have already unsubscribe from it, but still it is sending email. Now account is closed, if i try to unsubscribe again then it ask to login first. How can i unsubscribe unwanted email from icici direct.
                Please help to stop such services. It is very disturbing.

                Regards,
                Kiran
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                  K
                  kborahsg
                  Aug 12, 2022
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                  I have made 3 MF orders on July 14th and these transactions were rejected on 22nd July and till date (Aug 12th), I have not received the amount back to my DEMAT account. This is a sum of money over 10L and as a customer I cannot wait to get the refund. It needs to be resolved at the earliest
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                    H
                    Harry Pal Singh
                    Aug 7, 2022
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                    Dear sir,
                    I am a user of ICICI Direct and despite paying hefty brokerages and sending repeated requests to their customer care and help desk they have not been sending the Weekly Market Equity Pulse which is the only item of any worth but instead they they keep bombarding me with their ads.
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                      M
                      mdaby
                      Aug 5, 2022
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                      I bought stocks for Bal Krishna industries from ICICI Securities on 4th and 5th Aug. I am not receiving OTP either in my phone or in my e-mail. Can you please help.

                      Date of purchase: 4th & 5th August
                      My email ID: [protected]@yahoo.com
                      Phone number[protected]

                      Thanks
                      Abraham
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                        N
                        NamanGambhir
                        from Delhi, Delhi
                        Jun 6, 2022
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                        Dear Team

                        Money was deducted from ICICI Bank account that was linked to my ICICI Securities under the name charges for ICICI Securities account, none of this was approved by me .

                        It was directly deducted from my account.

                        The amounts were deducted on 26sep'21 and 21Oct'21 form my bank account as DP Charges .

                        MY ICICI Securities Account Number is INXXXXX31.

                        I was never informed of these charges and these charges were not approved .
                        The amounts deducted were Rs. 826 and 1026

                        Would request you to return the money to my bank account.
                        ICICI Securities customer support has been notified about the posted complaint.
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                          A
                          abadhya
                          from Pune, Maharashtra
                          Mar 21, 2022
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                          Address: Shree Sawan Knowledge Park, ground floor, Plot No. D-507, T.T.C industrial Area, M.I.D.C, Tubhe, Navi Mumbai- 400 705. Tel No: +91-22- 4070 1001

                          This is really horrible, whenever I went to change or renewed the plans, it always gives error - Resource not available.

                          Complaint them at highest level but nothing works as everything remains in their own domain, so until nothing comes out, they listen us like dumbs.

                          Second - whenever gives them their bugs, wrong practices or wrongly implemented business logics, their relationship manager on phones will tell only one thing finally - Sir - you are right, but SYSTEM works that way, or SYSTEM does not allow, or SYSTEM does it not they...

                          Now we are already Fked up with one SYSTEM, now our day to day services are also being replaced by some "SYSTEM". I asked them one simple thing - As you can not do anything, How I can reach to this SYSTEM? How I can talk to this SYSTEM?

                          Answer is still awaited.
                          ICICI Securities customer support has been notified about the posted complaint.
                          Mar 21, 2022
                          Updated by abadhya
                          and by letting not change plan, they EARN best brokerage in broking industry. Can anyone believe still they do charge 75 paisa, ### ###, complete ### it is.
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                            A
                            anshy0394
                            Mar 19, 2022
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                            I'm very old customer of ICICI bank. I hold my salary account. recently i open NPS account with ICICI and while contributing fund it says KYC is pending from bank side. I'm highly disappointed by it they gave call multiple times for credit card and other stuff but when it is about my KYC for NPS i haven't got any call and my KYC is still pending. i called customer care but no help. they ask me to visit branch . but then what is the advantages of opening account online?
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                              G
                              GoelGaurav
                              from Haldwani, Uttarakhand
                              Feb 11, 2022
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                              I on behalf of my father Mr.Dinesh Kumar Goyal,
                              We have a unsecured redeemable bond, Money Multiplier Bond Private Placement - Series RDBDDB99

                              Kindly help in providing the details of this bond, also how it can added in my Demat.

                              Kindly contact- sunnygoel.[protected]@gmail.com
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                                lovingsaurabh
                                Feb 2, 2022
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                                I received a letter no. kyc2021/bab/0050641/90233 dt 17 JAN 2022 which i got on 22 Jan 22 through which bank demands PAN, KYC details and Nomination through provided forms.
                                I would like to know how we can submit the forms. Can we submit the documents through email.

                                secondly we can not see the information regarding our bond or this type bond on bank website. we demand that bank should provide the information through separate column regarding such securities.

                                Thanks
                                SAURABH SHARMA
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                                  A
                                  Ashutosh123456
                                  from Patna, Kosala
                                  Dec 18, 2021
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                                  Address: Pillar no 49, raza bazar ganesh textile, patna

                                  Dear icici bank officer
                                  I have 3 vimal bonds unsecured redeemable bonds in the nature of promissory notes.
                                  Pls advice us to redeem it, as I had gone through all possible solution available in patna town.
                                  Kindly do the needful
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                                    Swathikiran
                                    from Pondicherry, Puducherry
                                    Nov 2, 2021
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                                    Sir

                                    I had Purchased 1000 Units of ICICI Premier Unit Certificate and my Registered Folio No PG10192013. I have not redeemed these.

                                    Now what should I do in order to get my money.

                                    I will appreciate if you can respond to my email address [protected]@gmail.com
                                    ICICI Securities customer support has been notified about the posted complaint.
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                                      Urvi Connel Parmar
                                      from Mumbai, Maharashtra
                                      Oct 23, 2021
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                                      My trading account shows my gender as male...

                                      It should be female over there as I am a female and not male

                                      Please revert back...

                                      My gender details are wrong in my trading account
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                                        S
                                        Saddam Inamdar
                                        Oct 11, 2021
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                                        Address: PUNE

                                        My Shares are Automatically booked please help me...
                                        This happen in each month from 2 months.
                                        My contact number is +91 [protected].
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