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ICICI Securities Complaints & Reviews

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Updated: Mar 26, 2026
Complaints 131
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32
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ICICI Securities reviews & complaints page 3

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V
vpsingh63
Jul 1, 2021
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Address: CHEMBUR 101, First Floor Business Point D K Sandhu Marg Opposite Sai Baba Temple Chembur East, MUMBAI , MAHARASHTRA,Pincode:-400071

Dear Sir.

After receipt of the attached letter, I connected to the Chembur Office of Icici Securities at the following address:
.
CHEMBUR
101, First Floor Business Point D K Sandhu Marg Opposite Sai Baba Temple Chembur East, MUMBAI, MAHARASHTRA, Pincode:-400071
I met Sri Acib. Later on, the matter was discussed on phone to Sri RituRaj. As advised, I collected an email from Sub Broker Sri Kundan Tanna and the same was forwarded to Sri Rituraj at his email ID: rituraj.[protected]@icicisecurities.com. Email correspondence is attached herewith for your reference.
I am in need of your help. Till now, I have not been informed that my account has been shifted to ISec as requested by my Broker.
I have stopped my trading and waiting for prompt action as requested by me vide email dtd 22.06.21
MRS VINITA SINGH
MOBILE NO: [protected]
ICICI Securities customer support has been notified about the posted complaint.
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    V
    Viral M M
    Jun 30, 2021
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    I have trading account with ICICI securities, account number Trading account [protected] .They have blocked my trading account as they required me to link with AADHAR and PAN number. I tried to link and inform them to activate my account, but none of the staff or any manger is replying to my emails and phone call.
    I do not know what to do, they have blocked all my money in trading account and seems like that will eat up my hard earned money.
    ICICI Securities customer support has been notified about the posted complaint.
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      A
      achucoul
      from Shirhatti, Karnataka
      Jun 8, 2021
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      I have opened a Demat & Trading account with ICICI Securities on[protected]. My client code is [protected]

      I have been trading through this account till[protected]. When I try to login into my account, it displays an error message that my account is not activated.

      I have called the customer care number [protected] and spoke to the customer care executive on[protected]. He told me that my account is temporarily disabled due to the non-submission of KYC. He advised me to send the duly filled KYC form to [protected]@icicidirect.com along with my pan card scan copy. I have done it.

      On[protected], I called the customer care number again as I haven't received any response to my email. This time the executive is asking me to send the forms to [protected]@icicisecurities.com and it will take 10-15 days to get my account re-activated.

      I have some shares in my portfolio and I want to sell them. As my account has been disabled, I am unable to sell them off.

      How could an account be disabled after almost a month of reasoning non-submission of KYC? Without KYC how can an account be opened? Whenever I call the customer care number, I always get a misguidance and I don't understand how to sort this issue.

      Please help me.
      Jun 11, 2021
      Complaint marked as Resolved 
      Resolved
      ICICI Securities customer support has been notified about the posted complaint.
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        E
        elranitya123
        from Bapatla, Andhra Pradesh
        Jun 2, 2021
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        Address: Customer Services, Shree Sawan Knowledge Park, Plot no. D-507, T.T.C. Industrial Area, M.I.D.C. Turbhe, Navi Mumbai - 400 705

        Dear Sir/Madam,
        Greetings.
        Withdrawal form hard copy + KYC documents + cancelled cheque are posted to Customer Services Team, Turbhe office.
        The original documents are verified in the local ICICI Bank as there is no ICICI Securities branch locally.
        And also due to covid – 19 curfew in place, it is very difficult to travel to far distance places where there will be ICICI Securities office.
        Please see the below mail.
        From: elr.[protected]@gmail.com
        Sent: Thursday, April 8, 2021 5:14 PM
        To: [protected]@icicisecurities.com
        Cc: Haidar Ali Shaikh
        Subject: 'ICICICARE=[protected]' UOS S2

        Kind attention: Ms. Mayuri Kumari

        Dear Madam,
        Greetings.

        Refer to the telephonic conversation with ICICI Bank, Eluru official Mr. Rellu Chakravarthy who have verified the documents and me, all the relevant documents will be sent by speed post.

        As requested in the below mail, scan copy of all documents are attached for your kind reference.
        Please let me know if anything is necessary.

        Thank you.
        With best regards
        First Name: Ravi Kumar Reddy
        Surname: Kanamatareddy
        Mbl: +[protected]
        Whatsapp: +[protected]

        Sent from Mail for Windows 10
        Now the “Initiation of Exit request” of my NPS form was not signed and stamped and hence is rejected.
        This is in not right.
        Please look into this issue and get the form signed, stamped and send to NSDL for further processing.
        Sincerely
        Kanamatareddy Ravi Kumar Reddy
        Mbl:[protected]/[protected]
        ICICI Securities customer support has been notified about the posted complaint.
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          V
          Vinu7039
          May 24, 2021
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          Address: Kolhapur

          Today i have a call he says he is icici customer support and he solve my problem regarding my complaint and he send me a link
          ICICI Securities customer support has been notified about the posted complaint.
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            H
            Harsh Daxini
            May 21, 2021
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            I am the holder of ICICI Ashirwad Deep Discount Bond Certificate, which subject to mature on 15th July, 2021, but I don't know the procedure for the redemption of the same and I don't know whom to contact in ICICI for this redemption. Please do let me know how to do the same.

            Thanks & Regards.
            ICICI Securities customer support has been notified about the posted complaint.
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              U
              Usha Swaminathan
              May 3, 2021
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              Can you confirm what is the money I get back now if I close the 1998 bond invested rs 3000
              ICICI Securities customer support has been notified about the posted complaint.
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                M
                manjula shenoy
                from Bengaluru, Karnataka
                Mar 1, 2021
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                Tax savings bond 032001-TSB 2001

                Address: ICICI TOWER BANDRA KURLA COMPLEX MUMBAI

                I am holding Tax Savings bond folio no[protected] certificate no.60781
                of RS 5000*4000 =20000.
                I have no details of its redemption in my account.
                Please verify and give me the redemption details.

                thanking you.
                Manjula Shenoy.
                Please reply to my Email:[protected]@gmail.com....
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                R
                Ranganathan Krishnaswamy
                from Saint Thomas Mount, Tamil Nadu
                Feb 26, 2021
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                Address: 3, Sowbagya Flats; 23/67 Oliver Road; Mylapore, Chennai 600004

                Dear sir,
                I am deprived of operating the sec acct 80434023 due to Sign-on prob related to proper linking of my mob number [protected] by your RK Salai branch as well as my account branch at Oliver Road, due to which I brought the stock balance to ZERO.
                When I wanted to close the linked acct[protected] and transfer the balance to my main S B acct[protected], I found a "HOLD" for Rs 7901/49. I took up this matter with my Acct Exec at Oliver Road branch on 07 Jan, 2021 and he idenfied this "HOLD" is due a Lien marked by ICICI Sec, and he could not arrange for the release of this HOLD despite his several calls/follow-up with ICICI Sec RK Salai Br.
                He expressed regret and aske me to take it up directly with them. I was unhappy, but no choice-tried several times to cotact them but no one was answering or returning the calls.
                I am totally sick and tired of the inefficiency at all levels in your Sec office as well as at the bank's branch.
                Pls look into and arrange for immediate action, .
                ICICI Securities customer support has been notified about the posted complaint.
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                  M
                  mehak.18
                  Feb 22, 2021
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                  Hi, I had taken your ICICI BAJAJ SCOOTER BOND in 2000, having certificate no 79**7, and bondholder no 00**-870. It is getting matured in 2026. I want to know the value of bond till the present date.
                  Also what will be the value if i want to break the same bond in 1 month
                  Kindly share the details on [protected]@gmail.com
                  ICICI Securities customer support has been notified about the posted complaint.
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                    S
                    Shahid786786
                    Feb 13, 2021
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                    Hi

                    I was joined the icici securities in 2010
                    So i want know my pf no

                    Pan-ALSPA8547P
                    SHAHID AHMAD
                    ICICI Securities customer support has been notified about the posted complaint.
                    Please provide the as such infiltration
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                      R
                      Reganmarks
                      from Mumbai, Maharashtra
                      Dec 2, 2020
                      Nov 7, 2023
                      This thread was updated on Nov 7, 2023
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                      Address: No.4/7, First Cross street, Karumari amman Nagar, Ayanambakkam

                      Dear All,

                      Please be aware of the Idirect accounts, They are grabbing money from account and telling stories for the theft.

                      Incident:- I am holding an Idirect account (#[protected]), In my account I have done few transaction on last month, I have attached the transaction statement for your reference, For Nitin fire you have charged 35 Rs on August 26th, For the same share you have charged Rs.973.9 on the very next week transaction, I haven't give any plan change request to your team, I have called and informed your support team that I am interested in pre brokerage plan and waiting for the update from your team.

                      But your charges next week gave me a shock, Kindly revert the charges you have taken, Since I have very good experience from 2006, I have ICICI salary account and ICICI credit cards I never faced any issue till now, Hope this issue also system generated error and you will fix it ASAP.

                      AndI request you to convey the charges changes to the customer, So the trust on ICICI will not reduce.

                      Raised many tickets from September first week, No one is giving a solution.
                      ICICI Securities customer support has been notified about the posted complaint.
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                        R
                        rajbharat400
                        Nov 17, 2020
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                        I had purchased ASHIRWAD DEEP DISCOUNT BOND -1 .Due to change in address i didn't receive any communication from icici. NOW THAT I WANT TO CLAIM, I HAVE COME TO KNOW THAT THE MONEY IS HANDED TO GOVT AS UNCLAIMED MONEY . KINDLY GUIDE ME HOW CAN I CLIAM IT.
                        PLEASE CONTACT ME AT.
                        [protected]@gmail.com
                        ICICI Securities customer support has been notified about the posted complaint.
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                          nitan khanna
                          Nov 16, 2020
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                          Address: A8/1 dlf phase 1 gurgaon 122002

                          I'm nitin khanna on 15.7.96 I have applied for icici deep discount bonds 4certificates of 26000each maturity date of certificates was 15/7/2020 vide certificate nos[protected] nd 40335 in my children names abhishek khanna nd arzoo khanna nd myself nitin khanna was the nominee at that time my adress changed nd I couldn't get orignal certificates since maturity I'm visiting so many times icici bank but not getting proper reply I want my maturity money back immediately kindly help me to get my money back regards nitin khanna nitin @ krishchem.com
                          ICICI Securities customer support has been notified about the posted complaint.
                          Nov 16, 2020
                          Updated by nitan khanna
                          I'm nitin khanna on 15.7.96 I bought 4 certificates of icici deep discount bond option 2 of rs 26000 each vide certificates nos[protected] in my children names abhishek khanna nd arzoo khanna nd myself nitin khanna was the nominee my adress changed that time I couldn't get orignal certificates I got certificate nos vide mail from icici it has matured on dt 15/7/2020 for redemption i have visited somany times to icici bank but not getting any response now request u to kindly help me to get my redemption money regards nitin khanna
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                            M
                            muralidharkittur
                            Oct 14, 2020
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                            I had purchased ASHIWAD DEEP DISCOUNT BONDS (Option II) in 1996 and one Bond was due for Redemption on 15 th July 2019 and another was due on 15th July 2020.

                            As I am suffering from Cervical Dystonia and Spondylitis, my movements are restricted for the last couple of years.

                            I contacted your customers care in Bangalore several times and they are ignorant about it.

                            Please let me know which branch I have to contact to get the Redemption done for the above Bonds.

                            My E-mail id is [protected]@yahoo.com & my Mobile number is [protected].
                            ICICI Securities customer support has been notified about the posted complaint.
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                              A
                              Avulah
                              Oct 14, 2020
                              Jun 10, 2023
                              This thread was updated on Jun 10, 2023
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                              Icici Bajaj scooter bonds-2. Cancellation.

                              Dear sir/madam,
                              My name is A Venkatadri.bond holder of icici Bajaj scooter bonds-two.now I want pre mature cancelation required. Please see the attached file/ bond. Further information please call to my phone/email . avulah.[protected]@gmail.com.
                              I want particularly address of the company, phone number, to whom to send this bond for cancellation.

                              Thank you...
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                              Shriya Bhalla
                              Jun 30, 2020
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                              Team,

                              We are having icici bajaj scooter bond reference no: 709 in the name of bhatia confectioners. Date of issue - 21st dec 1998. We want to know the complete status and redemption process for the same.

                              Thanks
                              + 91 [protected]
                              ICICI Securities customer support has been notified about the posted complaint.
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                                Kruttika Desai
                                May 4, 2020
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                                I'm holding mmb two 0199 bonds.
                                Certificate no 17586
                                Allotment date[protected]
                                Please guide how to redeem as all phone nos given are wrong and i have tried to get in touch with them on email but no reply. Apparently they have changed the name of the issue and there is no information on the net. Please help me as there is no way to contact them.
                                Imtiaz khan
                                [protected]@gmail.com / [protected]@yahoo.co.in
                                [protected] / [protected]
                                ICICI Securities customer support has been notified about the posted complaint.
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                                  prakash069
                                  from Hyderabad, Telangana
                                  Apr 9, 2020
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                                  option contract purchase with icici direct demat account

                                  Address: NSE - Corporate Office National Stock Exchange of India Ltd. Exchange Plaza, Plot no. C/1, G Block, Bandra-Kurla Complex Bandra (E) Mumbai - 400 051.

                                  Please find the below pasted optin buy and sell details through the brocker icici direct. I have my bank account not been credited three sell so far and the one credited is only partially (41, 383.18inr). Made the issue informed to the broker as well but not replayed satisfactorily.
                                  Please credit the balance as soon as possible.
                                  My account details
                                  icicidirect acc no/. Demat acc no/. Bank acc no./co-holder name/pan no.br...
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                                  Prakashgmba
                                  from Changanacheri, Kerala
                                  Feb 11, 2020
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                                  Address: 600044

                                  I didn't opened demat account in icici bank but i got a email bill details for demat account suddenly.

                                  I am not sure how demat account has been opened without my knowl
                                  ICICI Securities customer support has been notified about the posted complaint.
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