[Resolved]  ICICI Securities — delay in enrolling in my demat account

I am a senior citezen - 69 years of age. I have a demat account with icici direct. I submitted my original paper of idfc long term infrastructure bond to get it enrolled in my demat account on sept'18 at icici securities ltd. Office, 100 ft road - no. 46 - 6 th block - first floor - koramangala - bangalore - 560095. I regret, that even after several telephonic reminders, this bond has not been listed in my demat account till today. I have reported my problem to [protected]@icicidirect.com, [protected]@icicidirect.com, [protected]@icicidirect.com on 17 aug '19, 03 sep '19, 18 sep '19, 01 oct '19, but no action has been taken to get my work done, nor they returned my original bond papers.
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Securities customer support has been notified about the posted complaint.
 
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Dear Sir,

Thank you for writing to us. This is with reference to your concern addressed to Consumer Board. We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward for your support and co-operation in the interim. Assuring you best of our services. Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Regards,
Team IDFC FIRST Bank
www.idfcfirstbank.com

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