ICL Complaints & Reviews

Viajamos de Bruselas Midi a Róterdam pagando 39.70 euros por ticket, muchos pasajeros iban de pie porque no tenían sitio, además ninguno de los 5 baños o más que tenían dicho tren, estaba en condiciones, todos con la cisterna averíada, pipi, mierda e incluso sangre desbordando... El peor viaje que he tenido en toda Europa! Exijo el reembolso de mi ticket y el de mi pareja por estas deplorables condiciones... Hemos viajado en el tren de las 12:44pm

We did international shipment to Canada via ICL local service in April 2021. From there story begin, ICL misplaced given address and shipment done with Other name ( not known who). No information till we ask for updates. Local Contact updated that ICL courier good with other sender name which attract custom charges. Local team updated not pay custom charges and keep on hold till further update from ICL. After all this story, We have not received any update from Local & ICL which makes us suffer in losing goods and return to india. ICL or Local contact did not update on shipment status. After multiple followup to customer care, we came to know shipment return to india and in clearence.
ICL and Local contact action as no responsibility and rude beheviour. ICL stating its all customer responsiblity to get updates. IS this kind of service being provided by ICL as it acting as internation courier and making people to suffer.

Still now, ICL and Local are blaming each other and make us suffer.
The statement made by ICL was shipment was send to destroy as unable to update KYC. We question ICL not sending any updates on shipement and even without customer acknowledge how they take self decisions.

Suprisingly i got a update from local team stating that Shipment return process and waiting for clearence.

Why this miscommunication between ICL and Local Contact. Whom to should to believe.

WE LOST ENTIRE CONFIDENCE ON ICL WHICH MAKE SUFFER FINANCIALLY AND GOODS WHICH COURIERED. UNDERSTAND THE EMOTIONS. DONT RECOMMEND ICL IN FUTURE.

The service ICL Courier provided is worst. The representatives behave so rude towards the customers. I have sent my package to Canada on 12th Sept, 2020 with tracking number:[protected]. They spent all these days saying that the package is under customs clearance and on 9th Oct, 2020 they are saying we could not locate the package and also we will not provide 100% claim for the package. the package costs 30, 000 INR and they are saying we can give you only 1500 INR + Courier charges.

I received a call today from a lady named Sanajana sharma whose number is [protected] she mentioned she is calling from patiala house court and a case has been filed against you for making fraud purchase with ICL company however I have never made such purchase but yes I disconnected one connection with Idea due to fraud bill which I have already reported to [protected]@idea.adityabirla.com on 26 dec 2016.
The lady harrassed me and threaten me to talk to advocate Rahul Mehta and gave me number:[protected] which since I am sort of Police department and I caught her so she told me that this is not the number you can contact on [protected] is the correct number of Rahul mehta which was switched off afterwards.
Initially that lady tried a lot to threaten me and was not ready to give me any detail related to the case as there was no such case.
such people should be caught.

Hi, My name is : Jasmeet Kaur ( Ex-Employee ) MOB : [protected], [protected] I was working in this company which is based on Gurgaon (NCR) 1st they had expel me by giving Reason ' Non Performing ' and then sue my salary . Its been 3 month from now they are not giving my salary. Please Help Regard's jasmeet kaur.