IDBI Bank — amount deducted on 31st march 2018,still not reversed

Address:	Firozabad, Uttar Pradesh, 283203
Website:	Idbi

Dear sir/mam,
On[protected].i swiped my card two times for making an payment at Vishal Mega Mart-Firozabad (UP).both the time Amount was Deducted one time reverse amount came to my account but second time still not received yet But merchant Refused that we don't receive any payment they ask me to Contact Your Bank.I do so For 15 Days Customer care guys make me fool to wait for 7 working days it will auto reverted after that i called him again now they ask me to drop a mail and put all these things Again i do so, Auto revert mail was come and ask me to wait for 15 days for the same again its almost 17 days
No response from their side again i put a mail for the same but no reply

They Can give Loan To bank Croup ts but my hard work money is useless to them

This platform is my last hope to get my money,

Regards
Alok
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