IDBI Bank — amount wrongly withdrawn

Address:

Alappuzha, Kerala

I am having an account with idbi, cherthala branch, alappuzha, kerala.
I did a atm transaction from canara bank atm, kunnumpuram, fort kochi of rs. 10000/- but the transaction was declined and i received a slip. There was no message to my registered mobile no. On 21.10.2017 when i gave a cheque to their chullickal branch i came to know that an amount was withdrawn on 19.12.17. I filed a complaint on 23.12.17 yet now the amount is not credited

I am having a loss of rs.2500/- from ksfe, cherthala due to delay in payment of my chitty.
I this context i request you to take necessary steps to recover my loss and refund the amount wrongly withdrawn

Thanseem s
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