IDBI Bank — atm withdraw amount of the rs. 72, 044.17 from my salary account no. [protected] by unknown person from abroad (sharjahan, dubai)

Address:Surat, Gujarat, 395010

I have my salary account in your branch salary account no. [protected]. Atm withdraw amount of the rs. 72, 044.17 on dated 21, 22 &23/08/2017 by unknown person at sharjahan, dubai. The said amount cleared three different dates & 19 transactions done but i have received sms only 23/08/2017 & 6th transaction sms received. I have no sms received on dated 21/08/2017 & 22/08/2017.
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IDBI Bank customer support has been notified about the posted complaint.
Sep 10, 2017
Updated by harish kothwala
I have my salary account in your branch Salary Account No. [protected]. ATM Withdraw amount of the Rs. 72, 044.17 on dated 21, 22 &23/08/2017 by unknown person at Sharjahan, Dubai. The said amount cleared three different dates & 19 transactions done but I have received SMS only 23/08/2017 & 6th transaction SMS received. I have No SMS received on dated 21/08/2017 & 22/08/2017.
Sep 10, 2017
Updated by harish kothwala
IDBI Bank Letter, Umra plice Station complain no SC [protected]/Translation copy / FIR o[censored]mra Ploce station no. I 227/2017 dated 06/09/2017
Complaint comments 

Comments

AS PER THE Royal Sundaram General Insurance co. limited

Has required information for that the SMS was not deliverd to me for the transaction that happened on 21.08.217 and 22.08.2017 and hence require a confirmation from the IDBI Bank that NO SMS was delivered to me the registered mobile number for transaction made on 21.08.2017 and 22.08.2017.

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