IDBI Bank — atm withdrawal.. but cash not received

Address:Faridkot, Punjab

Sir/madam,
Respectfully it is informed that i have lodged complaint on your customer care no.[protected] on dated 21/12/2018 about withdrawal message of rs.4000. But actually corporation bank atm gave me only a slip of "sorry unable to process".in brief my account has been debited by rs.4000. 39 days has been over. Still rs.4000 not been credited in spite of continuous follow up on customer care no. My complaint id no. Is[protected]. My bank is idbi.
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