Dear Sir,
I had made an investment of Rs. 5, 300 in IDBI Deep Discount Bond '96 ( Folio No. FDDB 1205696). I had been promised Rs. 2, 00, 000 upon maturity on March 18, 2021 as per the bond certificate. I contacted IDBI through e-mail for my bond redemption and I received reply from Kfintech.com, which I believe is IDBI's registrar company. They told me to submit all the necessary documents along with the original bond certificate, but I didn't received the full amount instead I was only credited with Rs. 19, 603. Therefore I request you to credit the rest of my matured amount at the earliest, else I would be compelled to take this matter in the house of court.
Regards,
Ratan Kumar Chhetri
IDBI Bank customer support has been notified about the posted complaint.
I request your reply on whether the approach of IDBI bank on the subject is acceptable, whereas I understand from my sources that the property insurance is not mandatory as per RBI polices.
thank you,
Chandra sekhar KV