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IDBI Bank Complaints & Reviews

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Updated: Sep 3, 2025
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P
Pяǻđęęρ Sħąяжσ
from Jodhpur, Rajasthan
Nov 7, 2019
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amount deducted from bank during payment through phonepe upi but the payment is failed and does not credited to recipient bank account

Address: AGRA ROAD, DAUSA, RAJASTHAN, Dausa, Rajasthan, 303303

Amount deducted from bank during payment through phonepe upi to merchant but the payment is failed and does not credited to merchants bank account.
Bank account no for this transaction is [protected].
Account holder name is Babli Devi Sharma
UTR no for this transaction is[protected]
Amount Rs. 267.78 is deducted and transaction date is 07.11.2019
Please check enclosed proofs...
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kandan77
from Chennai, Tamil Nadu
Nov 5, 2019
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Address: 600082

Greetings,

Customer id:76342776

Account no:-[protected]

I have applied for an education loan subsidy on idbi back 3 years back but still, now it is not credited to my account. I have reached bank many times they just said we have applied but they don't provide any tracking detail for this

Now after 4 years they are saying mohr portal is not opened so the amount is not credited.

I have walked more than 100 times then only they have told mohr portal is not opened. I am not sure portal is not opening for 4 years

Kindly do the needful. I already paid the full principal amount for my loan.

. If the subsidy amount is credited my loan will be closed.
IDBI Bank customer support has been notified about the posted complaint.
Yesterday i withdraw money from IDBI bank ATM, Champhai Branch. Mizoram. due to electrical issue money was not came out but was deducted from my ac what to do
I have taken one deep discounts bond 92 series on myself with a issue price rs 2700/- with folio no DD00636977 and certificate no 00764625 with a maturity value of rs 100000 /- on dated 31 March 2017. Please do the needful.
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    H
    Hemant@796
    from Kolkata, West Bengal
    Oct 26, 2019
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    Address: 705 motilal gupta road opp manton residency Promodini bhawan 4th floor, Kolkata, West Bengal, 700008

    While i am doing net banking transaction due to some technical problem my transaction has been failed. But idbi bank has been deducted my amount 272 on 26th oct 2019 online recharge.. From mobikwik asked them also they said that amount has been not credited to merchant website. The amount should be with bank only. I too seen that in mobikwik in failed transaction history menu. Plz solve my problem fast. Plz my customer id is 92504717
    IDBI Bank customer support has been notified about the posted complaint.
    फलटण ब्रांच मैं मैंने ekyc फॉर्म भरने के लिये गया था लेकिन उन्हाने वो लेने से इनकार किया और इसके बारे मे complaint लिखने के लिए complaint बुक मागि तो वो देनेसे इनकार किया और वह हम नही रकते एसा जबाब मिला.
    और इसके बारे मैं RBI ने क्या सूचना दिई है
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      M
      Mahendra Anpat
      from Mumbai, Maharashtra
      Oct 25, 2019
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      Address: kurla, Mumbai City, Maharashtra, 400070

      Sir, when we are trying the transaction password, this massage shown, i have entered correct password but same thing is shown, that's why we change our password but after that no result in that, so please help us to come over from such problem, as you know diwali season on the door step we need money, and that affect us very much, so please help us.
      IDBI Bank customer support has been notified about the posted complaint.
      Oct 25, 2019
      Updated by Mahendra Anpat
      not solved
      Please my atm card is blocked please unblock my atm card and reset my password
      A refund of rs 339, by amazon online shopping company, was initiated on 3 rd nov, 2019, still not credited. Refund reference number is[protected].
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        M
        manoj6266519
        from Mumbai, Maharashtra
        Oct 25, 2019
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        Address: IDBI Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai-400005., Mumbai City, Maharashtra

        This is to inform you that my name is manoj bhagat having
        A/c no-[protected].
        Branch name :- kharibari
        Ifsccode :- ibkl0001964
        I want to inform you that unauthorized charges are deducted from my bank account. I have cleared my loan on 30/04/2019 but after clearing my loan still charges are deducting from my bank account in the name of ach rtn charges.
        Whenever i deposit cash in my bank account some amount of cash got deducted for ach rtn charges but i have already cleared my loan then why this type o[censored]nauthorized transaction are going on my account. This is unacceptable and for this reason i cant make deposits in my bank account.
        The details of transaction are as follows and same is attached for your reference:-

        Txn date:- txn amt (Inr)
        02/05/2019 90.00
        10/06/2019 500.00
        10/06/2019 500.00
        24/06/2019 2.00
        23/10/2019 47.90

        Loan details-
        Capital first
        Loan a/c no[protected]
        Either capital first (Idfc first bank) nor idbi bank, no one is accepting the fault then who is responsible for this ridiculous job?
        Please solve the said issue as soon as possible and if possible then please make refund o[censored]nauthorized deduction. Supporting documents and bank statement is attached for your reference.

        Regards
        Manoj bhagat
        Cell-[protected]
        +3 photos
        IDBI Bank customer support has been notified about the posted complaint.
        Sb account no [protected]
        crd no [protected]
        please remove block
        My debit card is blocked, now I have to transfer money it's very urgent so please reactivate my debit card. Please resolve it as I can't go to bank because my leg is fractured so please
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          S
          Siddhusarkar
          from Delhi, Delhi
          Oct 23, 2019
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          Address: Near ramharshan mandir pts chauraha rewa, Ravindra nagar, Rewa, Madhya Pradesh, 486001

          This complain is a fake and fraud consultancy called etc consultancy. They use to provide some work for that they are suppose to give salary of 18k but they blocked my id on very first day and also black mailing me for the maintenance charge. As i refuse to give so, they give me below screenshot and threatened me of police and court and also mention about fir and all that.

          Please help me to get of that.
          Sm suresh vishwakarma (Rewa branch) and hr abhishek (Idbi jabalpur) demands money of 20000 of me for my on roll job and when i give him all money he called me to meet in rewa branch. I was go there and he told me to download popup app. By ikya and complete my details. I've do all things but they behaving me like a crazy or # person. This job offerd me as a casa executive (Onroll) with ikya contract of 1 year but when i was entered and join the 2nd day of office. Suresh sir told me that you're not eligible for this job.
          I said ok but what about my money please return my money 20000 rs
          Then he told and also hr abhishek called me and told me that all your money submitted to l n sir whoes zonal head of idbi but this is a fake infor. Ln sir is not a employee of idbi he is a brother of abhishek sir.
          I asked him to give back my money then he told me that is not possible just go and do anything which you can.. And i lost my money and also job.
          I am a poor middle class boy my father is a farmer and i need job or money for my family because i responsiblety is mine to taking care of my family.
          Please sir or madam help me please.
          Ye cheat hua h mere sath mere pas abhi v ikya ka offer later and contract mail me h jo mai apko de skta hu for evidence. Please help
          +9 photos
          Oct 23, 2019
          Complaint marked as Resolved 
          My mail:- [email protected] Mob. 9752070252
          IDBI Bank customer support has been notified about the posted complaint.
          I did not get 389 rs refund back
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            D
            Deepsingh28859
            from Chandigarh, Chandigarh
            Oct 21, 2019
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            Address: Muthoot finance khanna above axis bank, Ludhiana, Punjab, 141401

            Respected sir, mam
            I have issue that my amazon cash will not refund in my account number in last 15 days amazon send refund on 04/10/2019 but i cant be receive any amount in bank .

            Account no:- [protected]
            Account holder :- pardeep singh
            Order number:[protected]

            I will order amount is 849 by my debit card. I can call many time to amazon customer care he will always says that your bank is responsible for this amazon will send your amount on[protected]
            But cant be received any amount
            The amazon provide me to reference number is -0R8UD3TG0000K0OBP1GQ
            AND ALSO SEND TO ME THIS massage :-

            (This is to confirm that refund for amount 849.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

            Refund Reference # 0R8UD3TG0000K0OBP1GQ

            Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

            Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.)

            Please help us to refund my amount on account
            He says me to refund mode is reverse entry
            IDBI Bank customer support has been notified about the posted complaint.
            I have three Infrastructure (Tax saving) bonds which matured on Feb 25, 2010. I have not received the payment till now, could you help me with the process of claiming this amount now.
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              Pardeepragho
              from Chandigarh, Chandigarh
              Oct 19, 2019
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              Address: Muthoot finance above axis bank khanna gt raod, Ludhiana, Punjab, 141404

              I have order on 30/09/2019 on amazon shoping app
              I will pay payment with debit card. But order will not receive me due to address
              Order no is 408-[protected]
              But my payment will not debit on my account number
              Amazon provide me to an reference number :- 0r8ud3tg0000k0obp1gq
              But the idbi bank has say this is wrong reference number
              +1 photos
              IDBI Bank customer support has been notified about the posted complaint.
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                A
                Anna Nata
                Oct 12, 2019
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                I tried to send money through google pay but its saying like what your debit request is declined as upi service is not permitted for your account or customer category. Cam you please let me know why is this happening or please resolve my issue on priority. I am trying to send money for two to three days but it is not working. Can you please reply aa soon as possible
                IDBI Bank customer support has been notified about the posted complaint.
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                  S
                  Shishirkumr20
                  from Delhi, Delhi
                  Oct 11, 2019
                  Dec 19, 2022
                  This thread was updated on Dec 19, 2022
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                  Address: 52/5 Tagore town, J.L.N.Road, Near Parwati hospital, allahabad, Allahabad, Uttar Pradesh, 211002

                  My name is shishir kumar and my a/c no is [protected] in idbi bank branch civil line in allahabad. I hv alwayas an issue o[censored]pi service is not permitted for your a/c. Plz help me out why my bank showing me this msg when i am making payment online and i am not able to withdraw any amount from atm. My email id is [protected]@gmail.com. Kindly help me and mail me why i am face such problem. Plz help me as soon as possible bcoz i desprate need mony and it is stuck in my bank.
                  IDBI Bank customer support has been notified about the posted complaint.
                  Regd folio no 21ifb599694
                  cs tiwari's reply, Oct 7, 2019
                  with reference to my folio no IN30290240594296 certificate no 599694 of 06 bonds payment id due.Necessary action for payment may please be done against this bonds.
                  Regards,
                  CHANDRA SHEKHAR TIWARI
                  E MAIL: [email protected]
                  mob 9424141689
                  cs tiwari's reply, Oct 7, 2019
                  with reference to my folio no IN30290240594296 certificate no 599694 of 06 bonds payment id due.Necessary action for payment may please be done against this bonds.
                  Regards,
                  CHANDRA SHEKHAR TIWARI
                  E MAIL: [email protected]
                  mob 9424141689
                  I had an purchase a product on amazon I raise the refund amount of 899rs can u make arrangement for having refund amount in my account to IDBI account and branch of Pallavaram branch .kindly make the arrangement for amount plz as soon as possible
                  I have used my idbi bank debit card on amazon on dated[protected] but same order refunded with reference id-0R8UD3TG0000K0OBP1GQ
                  BUT TILL NOW I HAVE NOT RECEIVED MY REFUND INMY BANK ACCOUNT
                  KINDLY CHECK THE SAME
                  TOTAL AMT RS.849.00
                  I have same problem from yesterday . I can't G-pay using my IDBI Bank
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                    B
                    bhagyashri chaudhari
                    from Mumbai, Maharashtra
                    Oct 10, 2019
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                    Address: Ghat road, Jalgaon, Maharashtra, 424101

                    Upi service is not permitted in my account. I used my mobile, tez app and phone pay app in my mobile but these applications are not being served in upi. I unstall these applications again but did not do it again. And i get a message from the bank "your list account req. Is declined as upi service is not permitted for your account or customer category
                    +1 photos
                    IDBI Bank customer support has been notified about the posted complaint.
                    Help me please request hai please help karo please

                    upi service is declined - Comment #4061582 - Image #0
                    upi service is declined - Comment #4061582 - Image #1
                    upi service is declined - Comment #4061582 - Image #2
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                      R
                      ritishpuri
                      Oct 9, 2019
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                      An amount of inr 21, 000 has been deducted from my idbi bank account. As per the bank statement, this withdrawal was done through atm in ghaziabad in 3 transactions amounting to inr 10000, inr 10000 & inr 1000. I moment i received the messages for this withdrawal, i have raised a complaint with the bank (Details can be found below). Police complaint has also been registered (Details can be found below).

                      Idbi bank account no.[protected]
                      Amount deducted: inr 21, 000
                      Date of fraud: 08/oct/2019
                      Idbi complaint number: 2003/28457571
                      IDBI Bank customer support has been notified about the posted complaint.
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                        Binoy Sorcar
                        from Hyderabad, Andhra Pradesh
                        Oct 8, 2019
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                        lien on account

                        Address: Mahape, Mumbai City, Maharashtra, 400710

                        I have an account with idbi bank with customer id number 73556069. The bank has put a lien of rs.60000 which i don't know is for what reasons. I had been to the bank a number of times they said that there has been some rtgs return for which they have been some charges.

                        Now because of the same, i have been unable to use the account for a long time leading to non-minimum balance charges also.

                        The bank very smartly...
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                        Binoy Sorcar
                        from Hyderabad, Andhra Pradesh
                        Oct 8, 2019
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                        Address: Shop No.18-24, Nandish Complex 30 Mtr, Vuda Rd, Laxmipura, Gotri,, Vadodara, Gujarat, 390021

                        I had been issued a credit card from idbi bank with a limit of rs.60000 for which i never received the statement on time and was charged late payment fees every time. Also, i would never receive an sms alert from them. I had raised this issue number of times but with no result. Frustrated by this i requested one to waive my late payment fee which they did not do and as i was not getting the proper response i informed them to block my card so that i will make the full payment provided they agree to waive off my late payment fee. Further, due to my address change from correspondence to permanent address this thing was happening. But, i called the customer care number of times to change the same but they would request to go to the home branch that is baroda. I tried visiting other branches in mumbai but they would say the same.

                        They have been sending me new statements after all this issue on my other email id. The statement amount is increasing day by day. I have requested them that i am still ready to pay the complete used amount with some reasonable charges but they are sending me an amount of rs. 70, 0000 which is more than 3 times my actual amount.
                        IDBI Bank customer support has been notified about the posted complaint.
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                          Pradeepidbi
                          from Mumbai, Maharashtra
                          Oct 5, 2019
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                          Address: IDBI BANK, 5-9-89/1, chapel road Hyderabad, Hyderabad, Telangana, 500001

                          We are facing mosquito breeding problem due to water logging problem in front of the gate. We have been facing the problem for a quite long time.
                          Although we have raised the compliant the problem is yet to be resolved.
                          In view of the gravity of the situation we request you to kindly resolve the matter urgently. On this account, we have been advised to take urgent action in coordination with you. We therefore request your cooperation and support in collectively resolving the matter.
                          +3 photos
                          IDBI Bank customer support has been notified about the posted complaint.
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                            Kumar Vishal Singh
                            from Delhi, Delhi
                            Sep 20, 2019
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                            Address: Bypass road redme Chowk, daltonganj, Palamu, Jharkhand, 822101

                            I m the customer of idbi bank, daltonganj br, jharkhand and on 3rd, sep, 2019 i closed my loan a/c and mr ranjan sinha of idbi bank has said that the noc will courier in ten days and after 10 days i call to him for courier docket no then he roughly talk to me and misbehaved with me. So please take serious action on him if not i will go rbi.
                            Thanking you
                            IDBI Bank customer support has been notified about the posted complaint.
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                              Shripad Kutaskar
                              from Satana, Maharashtra
                              Sep 13, 2019
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                              Address: Gat No 161, Plot No. 16, Sai Nagar, Satara Parisar,,, Aurangabad, Maharashtra, 431001

                              I am customer of idbi bank ltd. Since 1999 my saving account no. Is [protected] at ima hall, branch aurangabad, 4320001. My saving account was sallary account. I have made application fo that. Suddenly for no reason my account was frized. When i made enquiry then i came to know my account is converted to jandhan account. So i can make only 5 transactions in month. I have never made any application to convert my account to jandhan. Then i don't know why my account is converted to jandhan. Due this chang i can't make 5 transactions in month so i suffered lot hardships in daily routine life. So when i asked to convert my account to normal saving account. Bank asked me to fulfill kyc. I made an application on 19th august 19. My photo was not with me. I gave my photo on 31 august 19 and fulfill kyc. But tii to day my account is not convinced to normal saving account. From july i am suffering hardship to daily routine life.
                              IDBI Bank customer support has been notified about the posted complaint.
                              I purchase a earphone boat 152 model . From amazon ..but i cancel The product but my refund money not found in my idbi account
                              I cancel the product 31/08/2019
                              Amount 497
                              Refund Reference #[protected]
                              Date 31/08/2019

                              convert my saving account to jan dhan without my consent and freezed my account after 5 transactions - Comment #3534610 - Image #0
                              Your List Account req. is declined as UPI service is not permitted for your account or customer category.
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                                amistry37
                                from Mumbai, Maharashtra
                                Sep 7, 2019
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                                Address: Room No-2 Vikash nagar, veera desai rd, jogeshwari west mumbai 400102, Mumbai City, Maharashtra, 400102

                                Dear sir,

                                I would like to inform you that i made a transaction with my idbi rupay debit card ending in 2846 on amazon.in on 2nd of aug 2019 for an amount of rs.299.00 which was cancelled and refund processed by amazon on 13th of aug 2019 for rs.299.00 with refund reference number: (75503729226032247380610).

                                Taking into consideration normal working days it should have credited into my account statement couple of days back itself which isn't the case till date, so i request you to "file a charge dispute" with "refund reference number: (75503729226032247380610)". Also provide a reference number for the charge dispute filed.

                                Request you to kindly resolve the matter and credit the amount back into my account at the earliest.

                                Looking forward to your reply.
                                IDBI Bank customer support has been notified about the posted complaint.
                                I can not found refund money to my bank idbi in my account .
                                money Rs 497
                                Refund Reference #[protected]

                                amount not credit in my account - Comment #3534612 - Image #0
                                Amazon 556 rs rufund amount not reflected in my bank statement yet. Pls see the below attachment for reference.

                                amount not credit in my account - Comment #3546428 - Image #0
                                We are facing mosquito breeding problem due to water logging problem in front of the gate. Kindly rectify
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                                  A
                                  Aftab6538
                                  from Mumbai, Maharashtra
                                  Sep 5, 2019
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                                  Address: Kataruka House, (near Iqra masjid) Main Road, Ranchi - 834001, Ranchi, Jharkhand

                                  Sir,
                                  I aftab alam, an existing customer of idbi bank (Ibkl0000063) hereby want to state that :
                                  On 01/09/2019 my a/c balance was rs.2500/-.
                                  On 03/09/2019 idbi bank debited rs. 435/- as outstanding bank charges, and my a/c balance remains rs. 2065/- after that deduction. (Fair enough)

                                  On 03/09/2019 bajaj finance has presented ecs (Debit note)
                                  Against my loan amount rs. 1970/- in my idbi bank account.

                                  Though my a/c balance was rs. 2065/- that ecs/cheque of rs. 1970/- was bounced unconditionally & also bounce charges debited rs. 1180/- (590/- + 590/-) by my bank, which is not fair.

                                  I have mailed about this matter to idbi bank, but no reply from their end till now. I have also mailed to bajaj finance & bajaj finance replied that these deduction are levied by idbi bank.
                                  I also tried calling to idbi bank, but they didn't gave me satisfying reply.

                                  This is a humble request from my side, that please resolve this issue as soon as possible.

                                  Date of incident : 03/09/2019
                                  Client no.[protected]/7
                                  Desirable resolution : request refund of rs. 1180/- & idbi bank does not repeat this in future with any customer.

                                  Aftab alam
                                  Idbi bank:[protected]
                                  +3 photos
                                  IDBI Bank customer support has been notified about the posted complaint.
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                                    M
                                    Mrityunjay Rajwanshi
                                    from Mumbai, Maharashtra
                                    Sep 2, 2019
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                                    Address: Wz21 Nangali zalib janakpuri east, Wz21 Nangali zalib janakpuri east, New Delhi, Delhi, 110058

                                    Sir/ma'am
                                    Please check my refund amount 289 is not credit in my account.
                                    Maine 15/08/2019 ko amozon ko pay kiya tha product purchase ke liye aur product sahi na hone par maine19/08/2019 ko claim kiya aur amozon ne uske alternative refund amount provide 29/08/2019 tak karne ko bola but refund amount 289 is not credited till date.

                                    My account no-[protected] and
                                    Customer id[protected]

                                    The authorization code (Refund reference number) for the transaction is zb1yptvg0000jz84l8xp.

                                    Thanks & regards
                                    Mrityunjay kumar saroj
                                    IDBI Bank customer support has been notified about the posted complaint.
                                    Sep 02, 2019
                                    Updated by Mrityunjay Rajwanshi
                                    Sir/ma'am
                                    Please check my refund amount 289 is not credit in my account.
                                    Maine 15/08/2019 ko amozon ko pay Kiya tha product purchase ke liye aur product sahi na hone par Maine19/08/2019 ko claim Kiya aur amozon ne uske alternative refund amount provide 29/08/2019 Tak Karne ko bola but refund amount 289 is not credited till date.

                                    My Account no-[protected] and
                                    Customer id[protected]

                                    The Authorization Code (Refund Reference Number) for the transaction is ZB1YPTVG0000JZ84L8XP.

                                    Thanks & regards
                                    Mrityunjay Kumar Saroj
                                    Hello
                                    we have purchased deep discount bond folio no DD01054106 Certificate no 01276403 for rs 2700 maturity amount 100000 despite many visit to bank we are not able to know who and where to contact to redeem the bond please help me out to get our payment and procedure

                                    gurmeet kaur
                                    mig 98 ratan lal nagar
                                    kanpur
                                    [protected]
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