IDBI Bank Complaints & Reviews

My custom id[protected]
Name - dinuram yadu
On 12th nov 2018 i have pay rs 233.80 from my idbi bank to amazon. Money deducted from bank but amazon still says that this transaction not received to amazon. Amazon given me a proof for this transaction that not received to amazon.
My bank transaction id-upi/[protected]/amazon

I've called at amazon's customer care at least 30 times.
Amazon regularly says that the transaction not received to amazon.
I have attached a file that given by amazon.
(For this transaction i have used google pay app)

Sir/madam,
Respectfully it is informed that i have lodged complaint on your customer care no.[protected] on dated 11/12/2018 about withdrawal message of rs.4000. But actually uco bank atm gave me only a slip of "sorry unable to process".in brief my account has been debited by rs.4000. Seven days has been over. Still rs.4000 not been credited in spite of continuous follow up on customer care no.[protected]. My complaint id no. Is[protected]. My bank is idbi.

Dear sir,

I jagdish c dalal having two original bond of idbi (Idbi deep discount bond series 1998a)

Folio no - ifd027044 / certificate no 251435 varsha dalal
Folio no - ifd027045 / certificate no 251436 jagdish dalal

In 19.11.1998 invested total 20000/-, but, till date i have not received the matured amount. I have already spoken with mr naik at idbi tower wtc complex cuffe parade colaba...

Hi i m vilas muley from wardha and i have an account in idbi bank. I m using from much time. But today on 10-12-18 i was transferring the money from my account and it ask me transaction password i had written correctly but it shows me that u left with 2 or 1 more attempts and i had entered 3 times the wrong entries of my password and it get disabled and showing me that"[15079]user is already disabled for these transaction'. But its too urgent to transfer the money plz help me regarding these
Thank u

I applied loan with idbi bank. Then they told one document issue.in between i faced bad experience with agent. They are mostly working in month end two days only. Remaining days they are not concentrate. They are wasted my time with false commitment. Very worst. Idbi bank ashok nagar, chennai. The agent attitude change after applied loan. Because after applied they wont come and collect documents. You have go to branch each time.

SIR,
since many years we are out side of country USA AUS when I was in India we buy few IDBI double money bond in the name of me my wife and my children
may be you deposited my and my wife's money but we did not received our children's money back now they both are above 21 now we are in India can you please let me know about if possible easyintercomATgmailDOT com
folio#FDMO[protected] CERTIFICATE#489264, 489263, , 489262, , 489261, 489260, 489259, 489258, 489257, 489256, 489255, 489254, 489253, 489267, 489266, 489265. and if any more Please help us now we are retired it will be helpful to us and our children Thanks

Ref: Regd Folio: 23IFBA2385770, Distinctive Nos: [[protected]] - [[protected]] (6)

I purchase these 6 bond in April 2005. These bonds was to be redeemed on 20 April 2010. I have so far not received the maturity value. Kindly confirmed that the process to get the redemption of the said bonds.

Yours faithfully
Satyendra Bansal

Hi,
My parents had got the above bond, folio no. Fib003775 on 18/03/1998.
I would like to know how to redeem this. My mother has passed away few years back and my father suffers from alziemers. Can you please suggest where to go with this bond. My father didn't have memory of a lot of investment and i happen to come across this certificate today.
I would like to know what can i do about it as he is old and with health issues.
Thanking you in anticipation

Anand [protected].

I request you please transfer my bank account to my hometown hanumangarh jn.in rajasthan. I have already visited my hanumangarh branch several times but the bank staff are not responding and am very upset with their service. They are asking me to visit jaipur branch which is not possible for me as i am not connected to jaipur kindly do the needful.

IDBI Bank — error 11021] error in input data

I am getting[11021] error in input data

Message while giving the correct customer id and password for internet banking. Please help me to resolve this problem asap as i have checked on every browser like chrome, internet explorer, safari, firefox in different devices and every where i am getting the same error message
I have further tried to reset password but it also doesn't generate request.

I have a savings account in idbi bank. Idbi bank deducted my rs.29.5 on 16th of november and rs.89.5 on 19th of november without providing any information on both the occassions. When i talked customer care they are saying that i have exceeded my transaction limit which was never a rule in it. So, plz help me to get my amount refunded asap.
Idbi bank customer id[protected]
A/c no - [protected]
Mb no - [protected]
Email - karanmzms.[protected]@gmail.com

Dear sir/mam,

This is to inform you that I have current a/c in IDBI Bank since 2018. The a/c was opened in Kukatpally branch, hyderabad. Its being more that three months I had given application to the IDBI Sanjeevareddy nagar Bank branch, with all the relevant papers/ document as required by the Bank. After many reminders to the Bank the address not yet changed/updated.

This is a serious issue for me, and i request you to please look into the above said matter and help me.ASAP

Waiting for a positive response, as you are my last hope to solve the problem.

Regards
Nitya Enterprises
A/c no. [protected]
Srinivasu Rongala
[protected]

Savings account no. [protected]
Name of the home branch :imphal branch, manipur
Time of transaction :11.13 am
Date:15.11.2018
Amount debited from the atm of canara bank :rs. 10000 (At canara bank, porompat branch, manipur)

Complaint :amount debited but cash not received

Name of the account holder :irungbam premjoy singh
Customer id :71452052

Request : please...

Dear concern,
1) i have an home loan a/c [protected] with idbi bank. I have approached basheer bagh, hyderabad home loan branch for list of documents and pre closure request by paying rs.1180/- cheque which got credited to idbi bank also on 17.10.18 and then i have inquired whether i can get the requested documents on 22.10.18 their from office execute mr pavan said their sales closing started hence they can not provide these documents now. Again on 01.11.18 when i contacted him he said this week i will receive. Today on 12.11.18 still he is saying they have not received the requested documents. I am surprised these documents how many day it will take normally. Is idbi bank customer service so poor? For my own documents should i wait more than month time.

2) i am going for balance transfer to bajaj and paid the out standing amount through cheques to idbi and its credited on 2.11.18, the executive simply asking me to contact after a month for the original documents surrender. I am unable to understand will it take so much time for getting my documents.

I am requesting the idbi bank to clarify on the timelines to get the above documents in 1 & 2.

I had submitted the documents and foreclosure cheque to the idbi belapur bank on 17th oct and it was advised that within 15 working days i will get the original documents..
But regret to inform that even after 15-20 days they have not returned my original documents..
I have been following up with them but no success..
There was some system issue in idbi... But why should i get effect of idbis system issue..
Please...

Dear sir,
My idbi infrastructure (Tax saving) of following details are given below.
Please let me know how to get matured amount.
Bond (2001 b) folio no: 10ifb1697332 certificate no:[protected] distinctive nos:[protected]-[protected]
Bond (2002 b) folio no: 12ifb1339637 certificate no:[protected] distinctive nos:[protected]
Bond (2004 c) folio no: 21ifb258545 certificate no: 258545 distinctive nos:[protected]-[protected]

Have very bad experience with idbi since yesterday night, i’ve medical emergency since last 5 days and yesterday i’ve to deposit 43000 rs.in hospital and for that i’ve borrowed the money from my friend and he has deposited the amount in my account around 2-3 pm (31st oct), now idbi’s pathetic way of working start here.

1. Neither i can transfer the amount in any other account nor i can withdraw it from atm which my friend has deposited in my account for my medical emergency.

2. Have called your customer care to check the reason of non-withdrawal although i’ve money in my account and your executive replied me that idbi has not able to give any account related details from 9:30 pm to 7 am (Except balance enq. / card hot listing – only limited services are available in night between 9:30 pm to 7 am), at that time i really don’t know what to do and where i’ve to go to check that why i’m unable to withdraw my own money from my bank account because your customer care replied me that he has unable to provide the details between 9:30 pm to 7 am.

3. Have request him to help me and give me the reason that why i can’t withdraw my own money as i’ve medical emergency and i’ve to despite the money in hospital but he can’t help me because of his designation & system’s limitations, post that conversion i’ve asked him to transfer the call with any senior person or supervisor or manager, here he has helped me and he has transferred the call with any upper level fellow.

4. That senior fellow have helped me and he has checked the reason behind this non-withdrawal / online transfer issue, he has informed me that my account got freeze due to kyc.

5. That time i’ve asked him that why sudden account got freeze and why idbi has not intimate me that my account will get freeze if i’ll not submit the kyc within the given tat, he couldn’t give me reply on this.

6. After that i’ve request him like a beggar for my own money from my own bank account that i’ve medical emergency so please help me, i’ve also ready to submit the aadhar card number which customer care’s ivr asked when we’ve dialed the customer care number but he told me that he can’t help me in this matter and i’ve to go at my home branch only and submit the kyc document and after submitting it my account will get unfreeze within 4-5 working days!!! And that is the only way to get my account unfreeze.

7. After all this conversion i went at hospital and have explained the entire situation to hospital authority, after listening my issue they get agreed and given me the one day time to deposit the money in the hospital.
Above mentioned things (1 – 7) has happened on 31st oct.

8. Next day means today (1st nov) i went at idbi c. G. Road branch and submitted the required kyc documents and again request like beggar that i’ve medical emergency so please help me to unfreeze my account at your help counter (3rd counter in right side after entering in bank at c. G. Road brach) but the lady who has sitting there (For collecting and updating the kyc in system) told me that she already has the 50-60 forms of kyc so she can’t do anything in this matter and she tried to get this done by tomorrow eod (2nd nov), her reply / tone is very lethargic and it seems like she really don’t want to help me although i’ve explained her my medical emergency condition.

9. After that i’ve went with branch manager mr. Shrinivas (My account home branch – c. G. Road ahmedabad), have explained him the entire situation and again i’ve requested like a bagger for my own money from my own account, he has given me the commitment that he tried to unfreeze the account today eod but only after 5 to 5:30 pm he can try for it, amazing patient / hospital has to wait till 5 to 5:30 until mr. Shrinivas gets free from his routine tasks!!!

10. At the day end still my account is freeze and i can’t withdraw / online transfer my money.

Now please tell me if hospital authority denied me tonight (1st nov) as i can’t deposit money for operation again because of idbi’s process and anything will happened with patient then who is responsible??

Neither i’ve received any communication from idbi that my account will get freeze if i’ll not submit the kyc nor i’ve received any call, then how can the idbi immediately freeze my account.

Suppose i’ve received the communication which has mentioned above (Which actually i’ve not received) but due to my hospitalization i couldn’t submit it then it means that idbi can do anything with his customer’s account???

Furthermore if account is freeze then why only withdrawal has freeze, why idbi haven’t restrict the deposition as well for freeze account?? Idbi has not denied in deposition because that money will utilized to giving the loan and etc and idbi can use that money as income resource, if account is freeze then both mode of transactions should get stop as mentioned below :
1. Deposition
2. Withdrawal

But idbi has stop the withdrawal facility only, deposition facility is active in idbi strange!!!

Please provide the concrete reason that why the idbi bank has only stop the withdrawal facility and why deposition has not stop in freeze account, if deposition has also stop in freeze account then my fried has come to know it when he has reached the idbi bank (Ashram road branch) to deposit the money in my account and if deposition has also stop in freeze account then idbi staff who has depute that to collect the money inform him that the account in which you’re going to deposit the money is freeze and you can’t deposit the money in this account, if deposition facility has stop in freeze account that time then immediately my friend could informed me about the freeze status of my account and we’ll take another way to convey the money with me in hospital.

Furthermore i’ve interact with idbi’s 4 different people and to each of them i’ve requested like bagger that i need the money as i’ve to submit the amount in hospital and i’ve already submitted the kyc as well as per requirement so now please unfreeze my account on priority but none of them have helped me including the branch manager as well who committed me that he’ll try to unfreeze it by his own free time!!!

Please tell me any bank’s process is more important or any patients medical emergency is more important when your customer requesting at your customer care and at your branch and to your branch manager for his own money in medical emergency condition???

I’ve documented all this stuffs because if anything will happen with the patient then i’ll take very strong legal action against the idbi as idbi bank which has not release my own money from my account as i’ve the responsibility to take care of my family and i’ve done it well as i’ve borrowed the amount from my friend which is required in my medical emergency condition and he has deposited it in my idbi account but because of idbi’s so called kyc process that money i can’t withdraw from my account and can’t deposit in hospital on time even though i’ve requesting to idbi as much as i can do since yesterday night.

Again please remember that if anything will happen to the patient then i’ll also share both things 1. The call recording of idbi customer care call which i’ve made on 31st and 2. This mail in social media, with news channels / and other media and with idbi’s top management that since yesterday night i’ve been knocked at all doors of idbi and struggling to get my own money from my account after submitting the required kyc documents but none of them (Idbi staff) have helped me, just because of idbi bank which has freeze my account without any prior communication / notice of freezing the account if i’ll not submit the kyc within timeline and idbi has only freeze withdrawal facility deposition facility has not stop by idbi, just because of in idbi bank my money got stuck and i can’t withdraw it from my account when i’ve really need it in my medical emergency condition and i can’t complete my family responsibility of medical emergency as my money got stuck in idbi and bank has not release it even though i’ve submit the required kyc documents in home branch.

I also that should we take government / take public support to file the strong case against idbi and take strong legal actions against the idbi???

As a banker if bank wants to freeze the account then bank should stop both transaction mode, withdrawal mode as well as deposition mode but idbi has stop only the withdrawal mode in my account, deposition mode has not stopped by idbi, if deposition mode has stop along with withdrawal mode and your cashier has informed my friend that he couldn’t deposit the money in my account because its freeze by bank then we both could get aware that my account has freeze due to so n so reason and i’ve to take the hard cash from my friend instead of account deposition during my medical emergency time but idbi intentionally not stop the deposition facility, idbi has only stop the withdrawal facility so bank can utilize customer’s fund for their own income resource like lending it as a loan and ect and definitely there are crores of people whose only withdrawal facility has stop by idbi due to various reasons & deposition facility is still active in all account even though the kyc submission or any other dead line has crossed and this kind of way has used by idbi intentionally to utilize customer’s funds.

Dear sirs,

We regret to inform you that our account has been freezed since 31.10.2018 without any intimation either from your bank or your head offices. Upon checking they have informed that top management from bank (May be e. D) has taken this decision without bothering to inform to customers/yr branch. As per your branch, they had contacted relevant authorities only after receiving complaints from customer and now
They have been instructed to collect kyc documents again (Repeated documents which is with bank).

Further, being a corporate customs, we have kept good amount with your bank for our business purposes with great faith on your bank.

Since we have no choice we are again submitting the documents as demanded by your bank for restore the account.

Please note, we are very very unhappy for this type of attitude of bank and taking up matter to our top management for their further action.

Rgds/murali

Today when I was checking my account, I was shocked to see that 4 transaction of 10000 each have been done at an SBI ATM in Thane sector 10 on 23rd October and on 24th October another 24000 rupees have been withdrawn from thane and Mumbai. I am an NRI. I did not receive any sms on my mobile number about these transaction. They have flushed out all my money

Dear Sir / Madam,

Good day.

We have surrendered the bond after the maturity time and we received Rs. 20, 103.00 where as we should receive Rs. 1, 00, 000.00. The bond face value is Rs. 1, 00, 000.00.

Please find the below details for your ready reference and kindly help us in getting our balance amount.

Ref: AVI/STAT/FL01/101052/9566453 Dt.: 19/10/2018

Dear Sir/Madam,

Unit: IDBI FLEXI BONDS-SERIES 1

Folio no: DDB0408051 Holder name: CH PADMALATHA

Greetings for the day...!!!

We thank you for your e-mail with respect to your application made in the subject Bonds Issue.

In reference to your e-mail, we would like to inform you that the redemption amount was credited to your account through NEFT on 12/10/2018.

A/C NO: [protected]

BANK NAME: HDFC BANK

AMOUNT: 20103.00

Hence, we request you to check with your banker for the further information.

Thanking you and assuring our best services at all the time.

Best Regards,

AVILA KADIYAM
Corporate Registry
Karvy Computershare Pvt. Ltd.
Karvy Selenium Tower B, Plot 31-32, Gachibowli,
Financial District, Nanakramguda, Hyderabad – 500 032