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IDBI Bank Complaints & Reviews

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Updated: Feb 21, 2026
Complaints 1811
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438
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IDBI Bank reviews & complaints page 45

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S
Swadesh Dubey
from Delhi, Delhi
Jun 25, 2018
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Address: 226016
Website: IDBI.co.in

Dated 11 may 2018 we received less amount from atm and complained next day through phone banking. On 30th may 2018 i visited the idbi indira nagar lucknow, u. P. Branch and given the written complain. Next day i get sms that your complain has been resolve.
Dated 30 may 2018 i visited the concerning branch and given the again written complain but till now not get any update or call from your team.
Kindly provide the cctv footage to insure your organization that i am correct.
Jul 13, 2018
Complaint marked as Resolved 
Thanks to Customer care Department . on 12th July 2018 we get the amount in my Account.
IDBI Bank customer support has been notified about the posted complaint.
Can not Log In even entering user name & password correct. Error Invalid Input. I experience this on every Sunday especially.
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    A.William peter
    from Coimbatore, Tamil Nadu
    Jun 24, 2018
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    I transfer 400 rs through idbi go mobile app to imps one off my friend transaction id:s 87348628 but that time that app showing some error but amount was debited. I ask to my friend amount created on your account but my friend told not yet created. So i pay again the same app transaction id:s 87724176 that amount created to my friend. So when i need 400 rs refund
    IDBI Bank customer support has been notified about the posted complaint.
    I have transferred rs 2100 from my idbi bank account no. [protected] to my yes bank account no. [protected] through phone pe app but my idbi bank account debited rs 2100 and yesbank said we have not received the amount. I tried my best to make complain in both bank but they refuse to take complain.
    I have transferred rs 2100 from my idbi bank account no. [protected] to my yes bank account no. [protected] through phone pe app but my idbi bank account debited rs 2100 and yesbank said we have not received the amount. I tried my best to make complain in both bank but they refuse to take complain.
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      A.William peter
      from Coimbatore, Tamil Nadu
      Jun 24, 2018
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      I visited in kodaikanal dominos pizza (26 th may) and pay may bill through my debit card amount 136 rs, but that amount was debited, but that time that machine showing same error. So they asking cash so i pay that amount to paytm. And they are told that debited amount automatically refund in 7 days. But till now i can't get my refund. When i get refund
      IDBI Bank customer support has been notified about the posted complaint.
      Jun 24, 2018
      Updated by A.William peter
      Need refund
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        H
        Hardhik Kotian
        from Bengaluru, Karnataka
        Jun 19, 2018
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        Address: Udupi, Karnataka, 574116

        Kindly let us know how to redeem our money for the flexibond issued in year-1996, we contacted one of the idbi bank personally and they told these bonds are not issued by banks but some other facilities. This is the worst scenario we faced from the idbi bank, we never taught we would get such a bad response. It would be better if you help us in this matter. If we dint receive proper response from idbi i will suggest my colleagues/friend not to make their accounts in idbi as it is not trust worthy bank. Waiting for your quick response.
        IDBI Bank customer support has been notified about the posted complaint.
        When IAM doing debit card payment by online the amount of 200 rupees are credited from my account but it showed that transaction was failed but amount was deducted from my account I am facing problem second time why it's happening I can't understand when amount is deducted it should be refunded within 24hours you people not doing that why
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          D
          deepbiswas
          from Delhi, Delhi
          Jun 19, 2018
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          redemption of flexi bonds

          Address: Mumbai City, Maharashtra

          I seek a confirmation for redemption payment of the following 6+6 nos bonds

          1) idbi infrastructure (Tax saving) bond (2004b) -

          Cert no[protected]

          Maturity date - 05/03/2007

          2) idbi infrastructure (Tax saving) bond (2005a) -

          Cert no[protected]

          Maturity date - 25/02/2008

          The bonds are with me. I do not recall if i have received the maturity...
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          S
          ShwetaBJ
          from Nagda, Madhya Pradesh
          Jun 17, 2018
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          Website: www.idbi.com/index.asp

          Idbi bank is charging me rs 354 rupees annually for using debit card. They have deducted this amount on june 17th 2018 for the financial year of[protected].

          I called immediately to customer care to cancel the card and refund the fees. But the bank is not doing that. Both idbi customer care and branch said that they are unable to process the refund but they can charge the customer for services that customer is not using. There is no document or notice from bank that the card you are using has an annual fees.

          On the website of idbi bank there is no such information. https://www.idbi.com/gold-debit-card.asp

          Bank is illegally deducting customers hard earned money, without prior notice and when asked for refund they are not able to process it.

          If customer care, their manager and branch are unable to process the refund then who has given them the power to deduct customer's money without taking permission from the customer.
          IDBI Bank customer support has been notified about the posted complaint.
          Jun 17, 2018
          Updated by ShwetaBJ
          2 times deducted fees for 2017 and no refund.
          Jun 17, 2018
          Updated by ShwetaBJ
          IDBI customer complaint form doesnot work. We cannot submit any complaint on idbi website.
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            A
            abhispal
            from Mumbai, Maharashtra
            Jun 17, 2018
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            Address: Mumbai City, Maharashtra, 421201
            Website: www.idbi.com/banking-complaints-ii.asp

            I had bought a HP Laptop charger from my mom's account on Amazon - Order Ref[protected]Spet 2017) through IDBI Debit card which was linked to 2 accounts. Then I closed the account and cancelled the debit card. On APril 2018, the laptop was found defective and Amazon issued a refund to the same payment method used for purchase. I called up IDBI Customer care for help to which they replied to get the UTR no. & contact the branch. The branch has not provided any help; then I mailed the customer service. They too asked for all details but are not replying since 2 weeks. As per Amazon, If we don't have an account with the bank anymore, they'll issue a refund cheque to me. Please help. IDBI bank has not provided a complaint id too for tracking.
            IDBI Bank customer support has been notified about the posted complaint.
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              S
              Sandeep Bhagwan Shelke
              from Malegaon, Maharashtra
              Jun 16, 2018
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              Address: Mumbai City, Maharashtra

              Account no.[protected].
              Customer id. 73082540
              Amount of rs.1000/00 was debited from
              My account at petrol pump on 12 may 18
              Evening 5.35pm.
              Till this date the ammount is not reversed back.
              Please note this and do the needfull help by giving me complaint no. So that i can submit the complaint no. To my home branch at chinchwad.
              Thanks
              Mr sandeep shelke
              Mob. [protected].
              Mail. Id. [protected]@gmail.com
              IDBI Bank customer support has been notified about the posted complaint.
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                D
                Deepak G.
                from Morjim, Goa
                Jun 15, 2018
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                unable to do net banking transaction due to error (11021 error in input data)

                Address: Kolhapur, Maharashtra, 416012

                I am getting[11021] error in input data
                Message while giving the correct customer id and password for internet banking. Please help me to resolve this problem. I am unable to do any transaction through net banking. I had this problem for last 5-6 days, i can't understand what can i do for resolve this problem? First time i am getting this message, pl. Help me....
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                P
                Pradip Bhagwat
                from Nagpur, Maharashtra
                Jun 13, 2018
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                Address: 423601

                Hello
                I am getting[11021] error in input data
                Message while giving the correct customer id and password for internet banking. Please help me to resolve this problem asap as i have checked on every browser like chrome, internet explorer, safari, firefox in different devices and every where i am getting the same error message

                It's been 3 days i am getting this same error.. Repeatedly.. Please resolve this issue asap
                IDBI Bank customer support has been notified about the posted complaint.
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                  N
                  NNNMohammed
                  from Palakkad, Kerala
                  Jun 13, 2018
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                  Address: Palakkad, Kerala, 679306

                  I am a savings account holder of idbi bank bearing account no. [protected] at pattambi branch, kerala. I had applied for a home loan in the bank. During the initial queries they never mentioned anything about any miscellaneous monetary charges. After i applied for the loan they initiated their formalities. But the thing is that they started from the reverse direction. They began with those procedures upon which they can demand charges.
                  The bank began their procedures from doing the technical evaluation of the property. Secondly they started their legal formalities. And lastly at the final stage, the bank decided to check my eligibility which they should have done in the beginning itself. And after that they told me that i am not eligible for the loan.
                  But for that the bank charged from me rs. 1770/- as technical evaluation charges and rs. 1200/- as legal charges. So the conclusion is that i paid rs. 3000/- just to check my eligibility for the loan.
                  Now another question arises. If the bank is charging me for legal opinion and technical evaluation charges and if i am paying for the same then it should be my legal right over the legal opinion report and the technical evaluation report.
                  So when i asked the bank for the same to be handed over to me, they refused flatly saying that it is against their policy. Again the conclusion derived is that the bank has the right to take which is rightfully of others but they cannot give what is theirs and they have the audacity to demand charges for the same.
                  And finally as the cherry on the cake moment is that the bank is also charging me rs. 100/- as charges for closing the account.
                  IDBI Bank customer support has been notified about the posted complaint.
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                    R
                    ramesh mumbai129
                    from Mumbai, Maharashtra
                    Jun 11, 2018
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                    Address: Mumbai City, Maharashtra, 400018

                    I have taken idbi infrastructure tax saving bond (2003 d) for rs. 20000/- (5000 per bond x 4 bonds) with folio number 18ifb042910 dated 25/04/2006. Distinctive no. [protected]-[protected] - certificate no. 42910. Kindly check if it was redeemed & if yes, please give details of payment you made to me. I appreciate your quick reply. Thaking you in advance. Regards / ramesh.
                    IDBI Bank customer support has been notified about the posted complaint.
                    I have saving a/c in your DADRI branch.
                    They misplaced my card. Most of the details you entered in a/c are incorrect. I think that all your staff are untrained, unprofessional or illiterate etc. They told me its a government bank not a private bank.
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                      S
                      Satinder123
                      from Delhi, Delhi
                      Jun 8, 2018
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                      Address: 110034

                      To,
                      The manager,
                      Subject — deep discount bond-96 on 18.03.96 ; the folio no. — pddb3103387;.

                      Dear sir,
                      I had made the investment in the idbi bank in deep discount bond. The policy was that after the investment of 5’300 in 1996
                      I would get a matured sum of rs 10’000/- in the year 2000 on 1st of august., sum of rs :- 25’000/- in the year 2006 on 1st december., sum of rs:- 50’000/- in the year 2011 on 1st september., sum of rs :- 1’00’000/- in the year 2016 on 1st june., sum of rs : — 2’00’000/- in the year 2021 on 1st april.
                      Now i got to know by one of my friend that the company scrapped the policy on 1st august 2000. The company did not send any intimation at my address. Informing me that this bond had been discontinued. So what about the amount i deposited in the idbi deep discount bond

                      So kindly repay me the amount with the interest.

                      The bank did not intimate me so they should at least pay the interest at the bank rate. It's your responsibility to intimate the customer about the scrapped policies.

                      Request you to help me.

                      Sincerely your’s,
                      S p singh

                      Folio no-pddb 3103387
                      Number of bond-1
                      Distinctive no.[protected]
                      Certificate no.03095644

                      Contact address —

                      123-a, block g & j u, pitampura, new delhi

                      Nirmal07kaur @gmail.com
                      IDBI Bank customer support has been notified about the posted complaint.
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                        B
                        bala_bala
                        from Delhi, Delhi
                        Jun 8, 2018
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                        Address: Salem, Tamil Nadu, 636005

                        Redemption of Deep Discount bonds Series-1 1992
                        I have a Deep Discount Bond '1992..

                        How can I redeem these bond now of whatever money I can get now.

                        It's folio No.-DD00210031,
                        Distinctive no.[protected], & Certificate no.[protected]
                        I want to know where this bond is to be submitted for redemption.
                        My E mail address [protected]@gmail.com
                        and Mobile no. is [protected]
                        IDBI Bank customer support has been notified about the posted complaint.
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                          RameshShetty
                          from Mumbai, Maharashtra
                          Jun 5, 2018
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                          freeze my account without intimation

                          Address: Mumbai City, Maharashtra, 400024

                          I am dealing with IDBI bank [Chembur Branch] since last 12 years,
                          I have Three Current Accounts and yearly million of turnover doing but still without any intimation or notice they freeze my main Account of Cann Copier Services P. limited. I was out of the country when came back many customers told the transfer is Bounced when I checked with 'customer care' they told since last 12 days account is freeze for not providing KYC documents....
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                          neesha gambhava
                          from Ahmedabad, Gujarat
                          Jun 5, 2018
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                          I was customer of idbi bank, surendranagar bearing salary account no-[protected].
                          My account is closed on 9 april 2018.
                          I have refund issue from flipkart. They told me that your amount is credited to your account. They share me transcation detail as below.

                          We would like to inform you that your refund from flipkart of ₹ 719 is successfully initiated with the transaction id: p1804231359274181001425 and the arn no is: 74332748116811571330363 on 23/04/2018.

                          If the amount is not credited, we request you to contact bank with the arn/rrn. I have contacted my near by idbi bank with arn but they told me that due to account is close they can not do any thing with arn and they told me that amount is goes reverse to credit source.in this regarding i have contacted with flipkart they told me that seller did not get amount reverse. So. You have to raise chargeback issue with bank. How i get refund please help me to getting refund.
                          IDBI Bank customer support has been notified about the posted complaint.
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                            H
                            Harish_C
                            from Mumbai, Maharashtra
                            Jun 1, 2018
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                            I harish s chhabria, have rented my shop premises which is situated at j. B nagar for atm purposes but since 6-7 months i am not receiving the rent amount on time. The amount should be credited to my account within 10 days of every month, but i am receiving after 20- 25 days. Even today its june but still i haven't received my rent which should be transferred in the month of may. The manager of the marol - andheri branch where my account is settled gets away with it by giving excuses. Please help me out.
                            IDBI Bank customer support has been notified about the posted complaint.
                            Dear sir this is ganesan n. A
                            My account number is[protected]
                            My transction on 19/5/2018 in Salem in boi ATM at tiruchi main road but at this ATM machine to not blance at the machine because my amount was withdraw at my account cash was not coming
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                              S
                              sandeep@6381
                              from Bengaluru, Karnataka
                              May 30, 2018
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                              Address: Kurukshetra, Haryana, 136128

                              Hi, i have requested regarding updation in registered mobile in my account no [protected] on dated 29.05.2018 which is non home branch, but concerned employee ask me to visit home branch. After that i have call at my home branch on dated 30.05.2018 at landline[protected], they suggested me this can update at any branch after written request from customer but non home branch not ready to accept written request. I have also ppf account with idbi due to non updation of registered mobile i am not able to invest of rs 150000 in ppf due to this issue..
                              Visit branch-pehowa, haryana
                              Home branch-ambala, haryana
                              My contact-[protected]
                              IDBI Bank customer support has been notified about the posted complaint.
                              On 3 may 2018 and 13 may 2018 i had made online payment to flipkart.com
                              On 3rd may 5999 rs deducted from my bank account & again i made a payment on 13 may amount was 5999 rs.
                              Deducted but flipkart isn't received it
                              I raised a dispute application
                              But no solution is given
                              Bank not give a proper solution for this matter
                              What i do
                              I am unable to login due to error 11021, though my user id and password are entered correctly.
                              my a/c no is[protected].
                              pl. help me sort out this problem as i need data to submit ITR form
                              A V Rao
                              Please anable my net banking transaction
                              Password
                              Thank's
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                                Y
                                Yash Gupta Yg
                                from Katangi, Madhya Pradesh
                                May 30, 2018
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                                Desktop computersidbi bank error 11021] error in input data
                                Idbi bank — error 11021] error in input data

                                5 reviews
                                Virtuallancer on mar 5, 2018
                                Submit a complaint
                                I am getting[11021] error in input data
                                Message while giving the correct customer id and password for internet banking. Please help me to resolve this problem asap as i have checked on every browser like chrome, internet explorer, safari, firefox in different devices and every where i am getting the same error message
                                IDBI Bank customer support has been notified about the posted complaint.
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                                  Kiran Gawri
                                  from Delhi, Delhi
                                  May 29, 2018
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                                  Address: Mumbai City, Maharashtra

                                  Sir. I, kiran gawri am holding some bonds. They are in joint name. I. E. 1st holder kiran gawri 2nd holder asha gawri. She had bought these bonds. Now she is no more. She left for heavenly abode on 18.08.2017. Now can u please guide me or say help me to get these bonds redeemed. I hope i'll get the positive response. The nos.[protected], 623861. Face value of each bond : rs.1000/- each. Another : idbi deep discount bond, 1998-a. Face value: rs.1, 00, 000/-. Hoping for an early response from yr end. Thanks. (Kiran gawri). My no. [protected].
                                  IDBI Bank customer support has been notified about the posted complaint.
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