IDBI Bank Complaints & Reviews

Khushboo waman salve
Mar 14
To me
Dear madam,


We apologies for inconvenience caused to you.

With reference to your appended e-mail, we would like to inform you that we have raised the dispute for the said transaction and as per existing mechanism for settlement of debit card pos dispute, reversal of funds may take 30 working days for unsuccessful transaction or 45 to 60 working days for successful transaction from the date of complaint registered by the complaint at bank. Reversal of funds in such cases depends on the claim made by merchant or correspondent bank on behalf of merchant.

Please check your account after 30 working days and confirm whether disputed amount
Has been reversed in your account.

To know the status of reversal, you may also call on our below mentioned phone banking numbers :
Toll free numbers for mtnl/ bsnl customers is[protected] and toll free numbers for other customers is[protected].

Note :
To proceed further we need scanned copy of letter signed by you with narration of the disputed transactions in english language. You may either submit a letter at the nearest idbi bank branch or can provide us with the scanned letter. The letter should contain card no, a/c no, date of transaction, merchant name, disputed amount times, sign of cardholder with date. The letter must be in pdf format.

Regards,
Khushboo waman salve

Customer care centre

Idbi bank ltd


— original message —
From: tanvi koli ([protected]@gmail.com)
Date: monday, march 12, 2018 02:22 pm
To: [protected]@idbi.co.in ([protected]@idbi.co.in)
Subject: payment issue

Respected sir/madam,

Further to our discussion with idbi bank employee (Swapnil ghade), please note i will register my complaint regarding payment issue.

Please find complaint no. As per below :

Please note the reference number : web/[protected].

Your complaint will be forwarded to the concerned department for necessary action.

We shall update you on the status within 8 working days. You may track the complaint status through 'track complaint status' option.

Kindly note my ac no. [protected] - tanvi patil - on 27th feb 2018 i was trying to book my ticket from b2bfare.com & at the final stage of translation it will be decline due to idbi bank server error but my payment of rs. 12569 is deducted from my account but note received my merchant & yet not (12.03.2018) received reverse amount received in my bank account.

Please help me as i want to book my ticket

Please reverse my money in my bank account urgently.

Regards,

Tanvi
[protected]

=
डिस्क्लेमर : इस ई-मेल में आईडीबीआई बैंक लि. से संबंधित विशेषाधिकार-प्राप्त सूचना या सूचना निहित है और केवल उस व्यक्ति के उपयोग के लिए निर्दिष्ट है जिसे वह प्रेषित की गई है. किसी अन्य व्यक्ति द्वारा इस मेल तक पहुंच अनधिकृत है. इसे (पूर्णत: या अंशत:) कॉपी करना या निर्दिष्ट प्राप्तकर्ता से परे इसका वितरण करना प्रतिबंधित है और गैर-कानूनी भी हो सकता है. प्राप्तकर्ता अभिस्वीकार करता है
कि आईडीबीआई बैंक लि. ई-मेल पारेषणों पर नियंत्रण रखने या उनमें निहित अंतर्वस्तुओं की अखंडता सुनिश्चित करने या उसकी गारंटी देने में असमर्थ रहा है और यह भी अभिस्वीकार करता है कि इस संदेश में व्यक्त विचार वैयक्तिक प्रेषक के विचार हैं और आईडीबीआई बैंक लि. पर आबद्धकर नहीं हैं. ई-मेल परिवर्तित किए जा सकते हैं या उनकी अखंडता की गारंटी नहीं दी जा सकती है. आईडीबीआई बैंक इस ई-मेल के कारण हु
ए किसी नुकसान के लिए कोई देयता स्वीकार नहीं करता है. यदि आपको गलती से यह ईमेल प्राप्त हो गया हो तो कृपया प्रेषक से संपर्क करें और इसे अपने कंप्यूटर से हटा दें.

Disclaimer: this e-mail contains privileged information or information belonging to idbi bank ltd and is intended solely for the addressee/s. Access to this email by anyone else is unauthorized. Any copying (Whole or partial) or further distribution beyond the original recipient is not intended, and may be unlawful. The recipient acknowledges that idbi bank ltd is unable to exercise control or ensure or guarantee the integrity of the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and are not binding on idbi bank ltd. E-mails are susceptible to alteration and their integrity cannot be guaranteed. Idbi bank ltd does not accept any liability for any damages caused on account of this e-mail. If you have received this email in error, please contact the sender and delete the material from your computer.
=

Dear Sir/Mam
we submitted all the required document with forecloser on[protected], also we given payment by cheque and miss Manju committed to provide my document after 15 days for that i'm following from day 16th but we not get document till now.
For any document/work BANK taking charges with customer, if we delayed to pay he collect penalty.

Request you Please take action and give judgment to us with penalty.
because he charges for any query any document,

On March 31st we went to buy an item costing ₹50000, while swiping my debit card at Viswas, Bangalore, the Transaction Failed on repeated attempts and we could not buy the item. But we have received SMS that amount got deducted from my bank account, we again asked the shop, even the dealer have not received the amount. We have been calling customer care, but we could not make the Complaint due to no availability of customer support. It...

Hi,

I had done few transactions through my debit card on 31st march 2018 and 6 transactions got declined but the amount got deducted from my account. Out of 6 transactions, only 1 transaction got reversed. Please reverse back the money to my account. Transactions details below:

Customer id: 80505667

Rpay-pos/r mart pune main - rs 935
Rpay-pos/r mart pune main - rs 935
Rpay-pos/r mart pune main - rs 935
Nfs/balewadi oatm pune mhin - rs 10000
Nfs/balewadi oatm pune mhin - rs 10000

I have transferred 15000 on 31.03.2018 from my idbi account to my wife's account in hdfc using neft, still the amount is not being credited in her account and it has already left my account.

My customer id is 78306319 for ref.

Transaction ref. Num:- 31/03/18 31/03/18 ipay/inst/neft/[protected]
As shown in my online account statement.

Can you please help me resolve the same?

Mehul.

Dear sir,

I have a/c in mahavir nagar kandivali (W) my customer id is 77292980 & a/c no is [protected].

Yesterday on dt.31.03.2018 between 6.00-6.30 p. M. I withdrawal rs. 9000/- twice from dahisar atm & no cash received & reverse amt received only one time.

So kindly look into this matter & please do the needful

My details transaction messages are below.

A/c nn8454 debited for inr 9000; atm wdl. A/c bal inr 43300.85 (Incl. O[censored]ncleared chqs) as of 31mar 18:26hrs. Call [protected] if card not used by you.

Dear customer, amount of inr 9, 000.00 towards your unsuccessful atm transaction has been reversed.

A/c nn8454 debited for inr 9000; atm wdl. A/c bal inr 43300.85 (Incl. O[censored]ncleared chqs) as of 31mar 18:48hrs. Call [protected] if card not used by you.

Sir,
Most humbly and respectfully i beg to state that due to death of 1st holder i was unable to take payment of this bond. Now i am claim the payment as 2nd holder, as per certificate. I am also end death certificate of 1st holder
Therefore, i am requesting to you to look into matter and arrange to sent my payment.
My bse code is - 960762
Nse code - idbi0302na

Jayant baburao kasar account no [protected] idbi on saturday wrongly debited 8000+8000with the account tetanus id[protected]/[protected] please sir my help please sir my account wrongly debited with the account please sir my help please sir my help pleasesir i am 03/03/2018 date for customer care and idbi home branch chakan no sports consumer complete no 635033 /idbi complete no 886/21365989 sir i am request to money i am problem my father's attack in perles i am police complete in 27/3/2018 kasar

Here are some of the details:
City:chakan
Account no.:[protected]

I had deposited a cheque of 4l o[censored]bi, in my account in idbi bank, sushant lok branch on 12th feb. The amount was credited twice to my account without having been cleared by ubi bank. The amount was first credited by idbi bank on 13th feb to my account & was debited on the same day. Then it was again credted on my account on 16th feb & again debited on the same day. However, this time a charge of rs.295 was deducted as there was a signature mismatch.
Now due to signature mismatch ubi can deduct amount, in fact they have deducted rs.260 for the same. But what is the logic of deducting this at idbi beank's end. The is due to wrong operation at idbi bank's end for crediting the amount twice without having it cleared by ubi bank.
This has been confirmed by chief customer complain manager o[censored]bi & the same is attached herewith for your reference.
The matter if forwarded to chairman idbi bank on 21st march but no response received so far.

I am a regular customer for idbi bank since 10 years now. I have kept all my earned money in this bank thinking that service is good.

But now in 2018 after many banks scam happened, customer care idbi dollars colony is speaking rudely when i went to get the seal on income tax paid document she said why did you come at 5 pm, i still need to process your tax. And askded me to come at 6.00 pm

Dear sir

I had 2 bonds. Below I am furnishing the details for your convenience.

Details regarding (2003 D) Bond

Certificate No. : 209517
Folio No. : 18IFB209517
Distinctive No. : [protected]-[protected]
Bondholder's name Hemanta Kr Sarmah
Correspondence address : Professor, Department of Mathematics, Gauhati University, Assam India
Bank details Account No. [protected] of SBI Gauhati University Br with IFS code SBIN0002060 SWIFT
Redemption date 25/10/2006

Contact number :[protected]

Details regarding (2004 C) Bond

Certificate No. : 651834
Folio No. : 21IFB651834
Distinctive No. : [protected]-[protected]
Bondholder's name Hemanta Kr Sarmah
Correspondence address : Professor, Department of Mathematics, Gauhati University, Assam India
Bank details Account No. [protected] of SBI Gauhati University Br with IFS code SBIN0002060 SWIFT
Redemption date 20/10/2007

Contact number :[protected]

ORIGINAL BONDS are with me.

Hope to get back status of the above bonds from your side soon.

Regards
Hemanta Kr. Sarmah
Professor
Department of Mathematics
Gauhati University
Assam, India

Myself santosh kumar dokania sr partner of m/s s dokania & co. Having current a/c no.[protected] at kolkata. Sir i want please allow the transaction thru net banking which was disabled at your end. Now we recd login password but not able to make any payment like gst which was due on 20.03.18. Online payment is compulsory. So please activate my transaction as earliest.

Sir i have refund money 3000. Paytm to idbi bank account in date 01.03.2018
My transaction was pending two days and date 3, 3, 2018. My transaction was succesul in paytm wallet but not deposit in my account. Idbi customer speak wait 7 to 14 days the money automatically added to your bank account. 14 days later the money not added to my bank.. Now date 15, 03, 2018.

Dear sir/madam,
I have two deep discount bonds of rs. 2700/- of the year 1992 in my custody as follows:
1) certificate no. 01274764, regd folio no. D d01052467; distinctive no (S[protected] to[protected] in the name of gina babichan & babichan k chandy
2) certificate no. [protected], regd folio no. D d00986867; distinctive no (S[protected] to[protected] in the name of christina babichan u/g babichan k chandy
I never...

I have done atm transaction in idbi bank atm on 13/02/2018. I did not received the cash, however it was debited from my account. Bank rejected my claim saying no excess cash found in machine. I asked them to check cctv but they refused. The transaction was of 1000/- and it is loss to me. I contacted them various times however they are not able to resolve the issue. It is my money and want to get this from bank.

Transaction certificate no is 8daff56fe99a3d29
I went to shoping mall on11/03/18 buying something there and i payed amount 1049 through my idbi debit card but transaction faild so after that i payed 1049/- by hand after some time i got message to mobile from idbi rpay - (Pos n0075 dr for inr 1049.00 cardtxn:rpay-pos/m. S.. A/c bal inr 7194.95 (Incl. O[censored]nclrd chqs) on 11mar 20:11hrs. Call [protected] if card not used by you) this messgae i got pls return my amount

Sir yesterday i went to idbi bank for changing my mobile no. And also for updating my email id and yesterday i have also generated a new pin for my atm card. But today when i was paying the fees for my application form. For two to three times my transaction failed. And on 4th time it displayed your card has been blocked. Sir kindly unblock my atm card as it is very urgent. I have to pay for application form fees.

Dear madam/sir

Ub: bounce charge customer id: 72463726 product type : housing loan
A/c no:[protected] &
[protected]

This has ref. To above subject i would like to state that i have taken 2 nos of home loan against above customer id and i paid timely emi but for march 2018 i transferred fund on 9th march-2018 through neft unfortunately 9th march and 10th march-2018 was bank holiday and fund credited on my idbi account on 11th july so that part payment debited by idbi on 10th july and balance debited on 11th july but also bounce charge debited on my each home loan @ rs.354 per account in this context i would like to request please reimbursed bounce charge and arrange to credit same amount on my saving account as i have a very goods track record with idbi bank and also i have also savings account. It will be very painful to me if you will not consider my pursue regarding above matter.
So that once again i humbly request you to please credit bounce charge on my saving account and this will help to me build a strong relation with idbi.

Thanking you

Yours faithfully
Bikram banerjee

Please note the reference number : web/[protected].

Your complaint will be forwarded to the concerned department for necessary action.

We shall update you on the status within 8 working days. You may track the complaint status through 'track complaint status' option.

Please note last month on 27th feb transaction made from my debit card of 12569 rs. - payment deducted from my account but merchant not received the same.

Please confirm me the same as yet not received my payment back.

*

Deep discount bond series 1 distinctive nos.[protected] to[protected] my name is meena yashwant pawar 24c shukrawar peth satara district satara. May i help me for this bond mature. I have not received it bond's value. Where i can submit my bond for receiving my amount. It is mature on 31march 2017 plz help me. Bond certificate numbers is[protected] bond amount is rs. 2700/- & mature amount rs. 100000/-