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V
virtuallancer
Mar 5, 2018
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error 11021] error in input data

Address: 440001

I am getting[11021] error in input data
Message while giving the correct customer id and password for internet banking. Please help me to resolve this problem asap as i have checked on every browser like chrome, internet explorer, safari, firefox in different devices and every where i am getting the same error message

It's been 10 days i am getting this same error.....
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R
Ravi Sardana
from Jaipur, Rajasthan
Mar 4, 2018
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Address: Bikaner, Rajasthan, 334001
Website: www.idbi.co.in

I have purchase a guru samsung mobile from amazon and i had cancelled my order and amazon have refund 1625rs. On 17 feb.2018 but i had not receive my amount yet. And amazon told me that we have refund your money to the idbi bank. I have already complain to idbi customer care and i sent mail also to idbi bank customer care.
Rrn no.- 288299
Account holder name - ravi sardana
Account number - [protected]
Customer id[protected]
Mail [protected]@gmail.com
+1 photos
IDBI Bank customer support has been notified about the posted complaint.
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    M
    meetvijay2004
    Mar 2, 2018
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    Charged 708 inr without any explanation or inspection.

    The statement mentions "hl property inspection charges" for a charge of 600.

    Followed by two more statements with charges of 54 each. Both attributed as gst.

    Looks like a scam to me.

    Anyways, if they have an operational need of inspection, they should bear the cost.

    A google search points to other customers who were also duped by this
    IDBI Bank customer support has been notified about the posted complaint.
    I was requested in your Atm 2000 Rupees on 18 Feb 2018 at 8.21 am amount cut in my Account but I am not received. I was submitted refund form in IDBI Bank Badyachi Wadi on 20 Feb 2018 but this amount not refund.
    I have been following with IDBI Grievances offices for explaining what they are doing under property inspection.

    Below is the email trail of my follows up with IDBI Bank. I would request you all to write emails to the below email ids & not stopping following up until we get details of what exactly IDBI Bank under the name of property inspection.

    [protected]@idbi.co.in
    [protected]@idbi.co.in
    [protected]@idbi.co.in
    [protected]@idbi.co.in
    [protected]@idbi.co.in
    vijay.[protected]@idbi.co.in
    biju.[protected]@idbi.co.in
    b.[protected]@idbi.co.in
    [protected][protected][protected][protected][protected][protected][protected][pr...

    Babita P
    To: n.[protected]@idbi.co.in, Vijay Gokhale, [protected]@idbi.co.in
    Cc: 'Biju Ninan Varghese', 'Kshama', b.[protected]@idbi.co.in, 'Thn customerservice', [protected]@idbi.co.in,
    Apr 17 at 10:41 AM

    Dear Vijay

    Based on your reply I feel IDBI bank is doing an ethical transaction and cheating their customers in the name of property inspection.

    I definitely need more details from IDBI Bank to know what exactly was done under the your bank's new policy of property inspection.
    I want to know if your bank really did a property inspection and incurred some costs for the same which then your bank debited from the customer's account.

    I need answers to these questions.

    1. Did your bank conduct any siteproperty visits to assess various property risks?
    2. Did you get any signature from the customer on the property inspection assessment report when your bank officials visited their property?
    3. Did you visit my apartment building and go inside my apartment to inspect any risks to the property?
    4. On what date and time did IDBI Bank complete my property inspection?
    5. Is the customer responsible to pay for a bank induced transaction which they never asked for?
    6. Did you notify your customers well in advance, that you will be taking their money and not provide them any proof of statements or receipts for the money you take in name of property inspection charges?

    I expect a large bank like yours to be more transparent with their customers and should be ready provide as much details needed to rule out any impressions of any wrong doings.

    Thanks
    Babita Sasidharan
    [protected][protected][protected][protected][protected][protected][protected][pr...

    On Tuesday, April 17, 2018, 3:32:27 AM PDT, Vijay Gokhale wrote:

    Dear Babita Madam,

    Good Afternoon !!!

    Wrt trailing mail, we give here below the Gist of reply received from our higher authorities .

    They are general in nature & not specific to the issues raised by you .

    Ø The property inspection charges are introduced by the bank recently as a part of Banks internal policy. As per the policy, the property inspection to be done once in every 3 years and the inspection charges to be recovered from the customer. The information regarding the property inspection charges are well informed in advance to customers by way of email and SMS, before debiting the inspection charges in their respective accounts.

    Ø As a part of policy, the initial inspection charges are debited centrally by CPU for all the existing loan accounts. The subsequent charges will be levied by the respective RACs every 3 years, once the inspection is completed.

    Ø The officer / Valuer will be visiting the property once in every 3 years and submitting a report. Subsequently the charges will be debited to customers once in every 3 years

    Ø As per the recent policy, subsequent to loan disbursement the property inspection to be done by the RAC once in 3 years and a property visit report to be updated in records/file. If there are any deviations observed in the mortgaged property the same to be taken up for necessary explanation / action.

    Ø It is a policy of the bank to inspect the mortgaged property in order to cover various risks.

    Ø Since it is a bank induced transaction, Bank is not providing any receipts for the same.


    Sincerely Yours,
    Vijay P Gokhale,
    Operations Manager - RAC Thane,
    Sol ID: 821,
    M[protected]
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Babita P [mailto:[protected]@yahoo.com]
    Sent: Thursday, March 22, 2018 1:22 PM
    To: n.[protected]@idbi.co.in
    Cc: 'Biju Ninan Varghese'; 'Kshama'; b.[protected]@idbi.co.in; 'Thn customerservice'; [protected]@idbi.co.in; [protected]@idbi.co.in; [protected]@idbi.co.in; Vijay Gokhale
    Subject: Re: Home Loan account[protected] Property Inspection process details required


    Hello Mr. N. Krishnan

    My name is Babita Sasidharan and I'm a home loan customer with IDBI Bank Thane RAC.
    My Home Loan account[protected].

    On 01-Jan-2018 an amount of Rs.708.00 was deducted from my account by IDBI Bank. On calling IDBI customer care I was told this amount was property inspection charges against the home loan I have.

    I had few questions about this new property inspection process and I have been following with IDBI Bank customer care and Thane RAC via phone calls, emails and online complaint forms for the last 3 months. Till date I have not got any satisfactory replies from any of your banking officials.

    Below are the 4 questions about the property inspection process I need answers from IDBI Bank.

    1. How does IDBI Bank do property inspection? Do you visit the homebuilding to inspect?
    2. Do you prepare any report of property inspection and share with your customer?
    3. On what date did IDBI Bank conduct the property inspection of my homebuilding?
    4. Does IDBI Bank provide any receipt or statement for the property inspection charges to their customers?

    I hope you would be able to get me details asked here in timely manner.

    Regards
    Babita Sasidharan
    [protected][protected][protected][protected][protected][protected][protected][pr...

    On Thursday, March 15, 2018, 7:01:01 PM PDT, Babita P wrote:

    Hi Vijay & team

    Its been one month since the last email you sent on 14/02/2018.
    Do you have any update about the IDBI Bank property inspection process from your Product team and corporate office?
    Its been 3 months now that I'm following with IDBI Bank to provide details on property inspection process.

    --Babita Sasidharan
    [protected][protected][protected][protected][protected][protected][protected][pr...

    On Wednesday, February 14, 2018, 4:50:39 AM PST, Babita P wrote:

    Hi Vijay

    I clearly understand how the inspection charges have been debited from customer's account and what are the ways or forms of communications IDBI Bank used to inform their customers about introducing the inspection charge. I do not have any questions about what are the inspection charges or how you take it.

    After your email reply it appears the IDBI Bank RAC Thane branch is as ignorant about the property inspection process as their customers.

    I had sent the first email to your customer care and Thane branch on January 02, 2018 asking for more details and today after more than one and half months of follow up IDBI Bank do not have any answers.

    You have not answered if Thane RAC does property inspection or the corporate office. This raises question - was there ever any property inspection done before charging the customers for the same?

    This leaves me to think if IDBI Bank is after making fool of their customers and collecting money in name of property inspection charges without having any proper process defined.

    Do you know by when your corporate office will reply back to customer queries?

    -Babita Sasidharan
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Vijay Gokhale
    To: 'Babita P' ; [protected]@idbi.co.in; [protected]@idbi.co.in
    Cc: 'Biju Ninan Varghese' ; 'Kshama' ; b.[protected]@idbi.co.in; 'Thn customerservice' ; [protected]@idbi.co.in
    Sent: Tuesday, February 13, 2018 10:37 PM
    Subject: RE: 'IDBIBank=[protected]' Re: Home Loan account[protected]

    Dear Babita Madam,

    Good Morning !!!
    Wrt trailing mail we submit as under ;

    As rightly pointed out by you,

    Ø our corporate office has issued circular on 15.11.2017, wherein property inspection charges are introduced .
    Ø The charges are debited automatically by the centralised system .
    Ø The communications to the customer is also made by Centralised system .

    Hence RAC / branches have no role to play in this entire process .

    We have sum up the queries raised by various clients & sent the same to our Product team & corporate office for their redressal .

    We once again reiterate that We at RAC/Branch level are able, only to provide / reproduce the answers, as per the information/ instruction, we get from our higher offices.

    Sincerely Yours,
    Vijay P Gokhale,
    Operations Manager - RAC Thane,
    Sol ID: 821,
    M[protected]
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Babita P [mailto:[protected]@yahoo.com]
    Sent: Wednesday, February 14, 2018 11:43 AM
    To: Vijay Gokhale; [protected]@idbi.co.in; [protected]@idbi.co.in
    Cc: 'Biju Ninan Varghese'; 'Kshama'; b.[protected]@idbi.co.in; 'Thn customerservice'; [protected]@idbi.co.in
    Subject: Re: 'IDBIBank=[protected]' Re: Home Loan account[protected]


    Hi Vijay

    From your email reply it looks like only the IDBI Bank corporate office knows what is being done under the name of "property inspection" and IDBI Bank Corporate Office is the only place to get customer questions answered.

    Does this mean the IDBI Bank Thane branch that processed the loan application and disbursed the loan does not know anything about the property inspection process.

    Do you know who is conducting the property inspection - IDBI Bank Thane branch or the IDBI Corprate office?

    - Babita Sasidharan
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Vijay Gokhale
    To: 'Babita P'
    Cc: 'Biju Ninan Varghese' ; 'Kshama' ; b.[protected]@idbi.co.in; 'Thn customerservice' ; [protected]@idbi.co.in
    Sent: Tuesday, February 13, 2018 9:35 PM
    Subject: RE: 'IDBIBank=[protected]' Re: Home Loan account[protected]

    Dear Babita Madam,

    Good Morning !!!

    Wrt trailing mail we submit as under ;
    We have raised the queries on similar lines to our corporate office .
    We will be able to answer your queries, upon getting the response from them .
    We at RAC/Branch level are able, only to provide / reproduce the answers, as per the information/ instruction, we get from our higher offices.

    We request you to bear with us in the interim .

    Sincerely Yours,
    Vijay P Gokhale,
    Operations Manager - RAC Thane,
    Sol ID: 821,
    M[protected]
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Babita P [mailto:[protected]@yahoo.com]
    Sent: Tuesday, February 13, 2018 8:46 AM
    To: Kshama; b.[protected]@idbi.co.in; VIJAY P GOKHALE; Thn customerservice; [protected]@idbi.co.in
    Cc: 'Biju Ninan Varghese'
    Subject: Re: 'IDBIBank=[protected]' Re: Home Loan account[protected]


    Ms. Gadkari & team

    This is my 2nd reminder email since 01/02/2018.
    I'm still waiting to know answers to my question about the property inspection charges.

    -Babita Sasidharan
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Babita P
    To: Kshama ; "b.[protected]@idbi.co.in" ; VIJAY P GOKHALE ; Thn customerservice
    Cc: 'Biju Ninan Varghese'
    Sent: Wednesday, February 7, 2018 7:28 PM
    Subject: Re: 'IDBIBank=[protected]' Re: Home Loan account[protected]

    Hello Ms. Gadkari & team

    Could you let me know by when I can expect reply from IDBI Bank to the questions I have posted.

    Rgds
    Babita Sasidharan
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Kshama
    To: b.[protected]@idbi.co.in; VIJAY P GOKHALE ; Thn customerservice
    Cc: 'Biju Ninan Varghese' ; [protected]@yahoo.com
    Sent: Thursday, February 1, 2018 9:30 PM
    Subject: FW: 'IDBIBank=[protected]' Re: Home Loan account[protected]

    Dear RAC TEAM,

    Please advise customer suitably regarding the following queries raised by customer as per trail mail.

    1. How does IDBI Bank do property inspection? Do you visit the homebuilding to inspect?
    2. Do you prepare any report of property inspection and share with your customer?
    3. On what date did IDBI Bank conduct the property inspection of my homebuilding?
    4. Does IDBI Bank provide any receipt or statement for the property inspection charges to their customers?


    सादर धन्यवाद | Thanks & Regards,
    क्षमा गडकरी | Kshama Gadkari,
    सहाय्यक महाप्रबंधक – शाखाधिकारी | AGM – BH,
    आईडीबीआई बैंक | IDBI Bank Ltd.,
    घंटाली शाखा | Thane Ghantali Branch
    मोबाइल | Mobile No.: [protected]
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Babita P [mailto:[protected]@yahoo.com]
    Sent: Friday, February 02, 2018 10:27 AM
    To: [protected]@idbi.co.in; Thn_customerservice
    Subject: Fw: 'IDBIBank=[protected]' Re: Home Loan account[protected]

    Dear Ms. Gadkari
    Ghantali Br. Manager

    For the past 1 month I have been trying to get more details about the property inspection charges that IDBI Bank is charging to their home loan customers.

    I have tried calling your branch to get answers to get, details about property inspection and whoever picked up the call said I should contact customer care. I have been following with your customer care and tried submitting an online complaint but that has also not helped. Your customer care has come back with this below reply

    Can you give me some clarifications on these questions about the property inspection.

    1. How does IDBI Bank do property inspection? Do you visit the homebuilding to inspect?
    2. Do you prepare any report of property inspection and share with your customer?
    3. On what date did IDBI Bank conduct the property inspection of my homebuilding?
    4. Does IDBI Bank provide any receipt or statement for the property inspection charges to their customers?

    Below is the response I have got from your customer care.

    --Babita Sasidharan
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Babita P
    To: thn_customerservice
    Cc: "[protected]@idbi.co.in"
    Sent: Tuesday, January 16, 2018 11:58 AM
    Subject: Re: 'IDBIBank=[protected]' Re: Home Loan account[protected]

    Dear IDBI Bank Customer Care

    Its been 6 days now and I have not got any response on the questions I have about the property inspection done by IDBI Bank.

    I'm sure IDBI Bank understands they have a responsibility and obligation to provide their customer full information about any new charges. Can you please look into this and reply me with the details asked in my email.

    --Babita Patil
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Babita P
    To: thn_customerservice
    Cc: "[protected]@idbi.co.in"
    Sent: Tuesday, January 9, 2018 10:23 AM
    Subject: Re: 'IDBIBank=[protected]' Re: Home Loan account[protected]

    Thank You for the reply.

    After reading your reply it looks like IDBI Bank has tried to inform their retail loan customers of this property inspection charges via SMS or email.

    I never received any SMS or email about this charge and was not aware of it until the amount was deducted from my bank account.

    To make sure that I do receive these kinds of information in future, can you please update your records to use email id: [protected]@yahoo.com for Loan account:[protected].

    Please do send me a confirmation when this update is done on my account.

    Also I would like to know details on these points

    1. what kind of inspection is done in this under this said property inspection?
    2. What all property things your people check for?
    3. What is the method used by IDBI Bank for doing this property inspection?
    4. Is there any report prepared before and after the property inspection?
    5. Does IDBI Bank share the property inspection report with their customers?
    6. Does IDBI Bank provide any receipt or statement for the property inspection charges to their customers?

    If you have any official Bank document or web link with explanation to above points kindly share. It would help your customers know what they are paying for.

    Thanks
    Babita Patil
    [protected][protected][protected][protected][protected][protected][protected][pr...


    From: thn_customerservice
    To: 'Babita P'
    Cc: [protected]@idbi.co.in
    Sent: Tuesday, January 9, 2018 2:46 AM
    Subject: RE: 'IDBIBank=[protected]' Re: Home Loan account[protected]

    Dear Sir,

    Please find the attachment.

    With respect to above referred communication we submit as under ;
    We have referred the concerns of similar nature ( application of HL property inspection charges) to our corporate centre .
    We reproduce here with the reply received from them .

    “SRA Product team at Corporate Centre has been receiving queries with respect to property Inspection charges debited to existing customer’s account.

    In this regard, this is to clarify that circular regarding introduction of new charges has been issued on 15th November 2017. The intimation for revision in service charges has been sent to the customers vide SMS dated 20th November 2017and Email dated 24th November 2017 for visiting our website www.idbi.com for more details, as per BCSBI norms. The details of revised charges were hosted on Bank’s website also. Once again, communication has been sent to the customers on 21st December 2017 through SMS and Email . Moreover, revision in service charges for retail loans have been displayed on the ATM screen. Please inform the customers that property inspection charges will be levied once in three years as per extant guidelines of the bank.

    The charges applied to your account pertains to Property Inspection Charges, which will be levied once in three years .
    The charges are debited by the centralized system .
    The application of these charges are based on, our circular on Structure of Schedule of Charges for Structured Retail Asset Products Applicable w.e.f. 15th November 2017

    We reproduce the relevant part of this circular, for your ready reference .

    Regards,
    Ops Team
    Thane RAC
    [protected]/06/07
    Office Hours: 10.00 AM to 4.00PM (Monday To Saturday)
    2nd and 4th Saturday Holiday
    All Sunday’s Holiday.
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Avilasha Bhuit [mailto:[protected]@idbi.co.in]
    Sent: 09 January 2018 14:53
    To: thn_customerservice
    Subject: RE:'IDBIBank=[protected]' Re: Home Loan account[protected]

    Dear Sir/Madam,

    For your information.

    Regards,
    Avilasha Bhuit
    Customer Care Center
    IDBI Bank Ltd
    [protected][protected][protected][protected][protected][protected][protected][pr...

    -----Original Message-----
    From: Babita P ([protected]@yahoo.com)
    Date: Friday, January 05, 2018 10:45 PM
    To: thn_customerservice ([protected]@idbi.co.in); [protected]@idbibank.com ([protected]@idbibank.com)
    Subject: Re: Home Loan account[protected]


    Hello IDBI customer Care Dept.

    Its been 3days and I have had no response from IDBI customer care about query I asked on money deducted from my account.

    Can you please reply.

    --Babita Patil
    [protected][protected][protected][protected][protected][protected][protected][pr...

    From: Babita P
    To: thn_customerservice ; "[protected]@idbibank.com"
    Sent: Tuesday, January 2, 2018 8:39 PM
    Subject: Home Loan account[protected]

    Hi

    I see an ECS of Rs.708 debited from my account against the home loan on 01Jan2018.

    On calling IDBI home loan branch at Thane Maharashtra I was told this is property inspection charges.

    I need more some details about this property inspection. When this so called property inspection was done and what exactly IDBI bank does in a property inspection? Do you have any report of this inspection that I can see?

    Please provide me receipt of this property inspection fee.

    - Babita Patil
    [protected][protected][protected][protected][protected][protected][protected][pr...

    ================================================================================...
    डिस्क्लेमर : इस ई-मेल में आईडीबीआई बैंक लि. से संबंधित विशेषाधिकार-प्राप्त सूचना या सूचना निहित है और केवल उस व्यक्ति के उपयोग के लिए निर्दिष्ट है जिसे वह प्रेषित की गई है. किसी अन्य व्यक्ति द्वारा इस मेल तक पहुंच अनधिकृत है. इसे (पूर्णत: या अंशत:) कॉपी करना या निर्दिष्ट प्राप्तकर्ता से परे इसका वितरण करना प्रतिबंधित है और गैर-कानूनी भी हो सकता है. प्राप्तकर्ता अभिस्वीकार करता है
    कि आईडीबीआई बैंक लि. ई-मेल पारेषणों पर नियंत्रण रखने या उनमें निहित अंतर्वस्तुओं की अखंडता सुनिश्चित करने या उसकी गारंटी देने में असमर्थ रहा है और यह भी अभिस्वीकार करता है कि इस संदेश में व्यक्त विचार वैयक्तिक प्रेषक के विचार हैं और आईडीबीआई बैंक लि. पर आबद्धकर नहीं हैं. ई-मेल परिवर्तित किए जा सकते हैं या उनकी अखंडता की गारंटी नहीं दी जा सकती है. आईडीबीआई बैंक इस ई-मेल के कारण हु
    ए किसी नुकसान के लिए कोई देयता स्वीकार नहीं करता है. यदि आपको गलती से यह ईमेल प्राप्त हो गया हो तो कृपया प्रेषक से संपर्क करें और इसे अपने कंप्यूटर से हटा दें.

    Disclaimer: This e-mail contains privileged information or information belonging to IDBI Bank Ltd and is intended solely for the addressee/s. Access to this email by anyone else is unauthorized. Any copying (whole or partial) or further distribution beyond the original recipient is not intended, and may be unlawful. The recipient acknowledges that IDBI Bank Ltd is unable to exercise control or ensure or guarantee the integrity of the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and are not binding on IDBI Bank Ltd. E-mails are susceptible to alteration and their integrity cannot be guaranteed. IDBI Bank Ltd does not accept any liability for any damages caused on account of this e-mail. If you have received this email in error, please contact the sender and delete the material from your computer.
    ================================================================================...
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      75156278
      from Vadodara, Gujarat
      Mar 2, 2018
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      Address: Amreli, Gujarat, 365601

      Dear sir/madam, while opening my net banking online & by putting my login id & password it cannot allow to open... Showing error like java script disable in browser.

      Please suggest how i open my account online.

      Awaiting for your reply.

      Your valued customer
      Ravi sharma
      Account no.[protected]
      Customer id: 75156278
      +1 photos
      IDBI Bank customer support has been notified about the posted complaint.
      I tried to book ticket through irctc using idbi bank debit card but amount deducted for rs 4830.76 on 21 02 18 but ticket not booked. So far amount not credited back also. Pl look into this matter and do the needful. Thanks tbsn murthy ac no [protected] at idbi rajahmundry
      Dear sir/madam
      I am tried with-draw 10000 from sbi atm using my idbi bank atm card,
      transaction not successful but money deducted from my account

      is it will credit in to account automatically or we have to request bank
      Please refer to the certificate No.[protected].

      I want to redeem the bond but not able the contact branch. I visited your branch but they refused . the postal pin code of your branches is 712136. Kindly take necessary action.

      Kaushik Sil

      Mail : kaushik.[protected]@nuvoco.in
      [protected]@hotmail.com
      mobile [protected]
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        V
        Vishalsehgalhjp
        from Patna, Bihar
        Feb 28, 2018
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        Sir,
        I have ordered a headphone. Frm snapdeal on date 12/02/2018 and i pay online frm my visa card amount of 930 and the order was cancelled frm the seller. I contact amazon they told me that they have initiated the money but the amount has not been credited to my account no-[protected]. Refrence no provided by amazon is ref#5.1846e+21 charge auth. #478830
        Plz solve my problem soon sir
        IDBI Bank customer support has been notified about the posted complaint.
        Today 22feb, 2018. Me saurav raj used my canara bank debit card at idbi bank atm khandakpar biharsharif nalanda. I had withdrawn 500 rs. And the atm had given me coloured note of 500, which is not valid in indian market. So, please exchange my note please. My canara bank account no. Is[protected]. For more info please contact me [protected].
        I have submitted one application for home loan conversion to current rate of interest with cheque amounting to Rs. 2950.00 /- on 28-Dec-17

        After many follow up on email with no response they have returned it stating this can't be done as as my cibil score is
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          Asmar Khan
          from Mumbai, Maharashtra
          Feb 28, 2018
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          Address: Bhopal, Madhya Pradesh, 462016

          I was going to dispense 20000 cash from atm machine of idbi bank, vijay stambh, bhopal...
          Ist case i dispense 10000 rs. (Because that was the limit) and cash was dispensed.
          2nd case i was again going to dispense 10000 rs. And it said that "limit reached" and no cash was dispensed at that time.. But again 10000 rs was deducted from my account... Please help soon
          IDBI Bank customer support has been notified about the posted complaint.
          Feb 28, 2018
          Updated by Asmar Khan
          I was using a rupay debit card of ALLAHABAD BANK
          Feb 28, 2018
          Updated by Asmar Khan
          TIME :- 16:30 hrs
          LOCATION:- vijay stambh, near shristi complex, bhopal
          Transaction amount- 10000
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            S
            sanchi1311
            from Mumbai, Maharashtra
            Feb 26, 2018
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            Address: Thane, Maharashtra, 400604

            The amount got deducted from my account but the amout didnt got transacted through atm. I have withdrawed rs 1000 bit the amount didnt transact but reducted from my account. I had filled a form too in wagle estate branch but they are not doing the needful things

            My account details
            Name: sanchita satish shetty
            Acc no: [protected]
            Cust id : 86005657
            Ifsc code: ibkl0000783
            Card type: visa debit card
            +1 photos
            IDBI Bank customer support has been notified about the posted complaint.
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              S
              swpnl5141
              Feb 22, 2018
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              regarding the redemption of bond amount

              Address: Chandrapur, Maharashtra, 442401

              Dear sir,
              I made a idbi deep discount bond in the year of 1996 for rs. 5300 (No of bond is 1), now i want to take the benefits by surrendering the bond.

              Please let me know how much i can receive the benefit of it, and what are all the documents needed to take this money from idbi.

              Kindly send me the solution through my mail id. [protected]@gmail.com

              I request you to do the needful.
              br...
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              sonalig67
              from Pune, Maharashtra
              Feb 21, 2018
              Resolved
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              Resolved

              money debited from account for imps but not credited to beneficiary

              Address: Mumbai City, Maharashtra, 400005
              Website: www.idbi.com

              I am a savings account holder of IDBI (customer ID[protected] and I transferred money from my account in the morning on 21st Feb 2018 to my account in HDFC bank through IMPS.

              Since IMPS is supposed to be instant transfer but the money was not deposited in the beneficiary account by 4:15 PM, I called IDBI customer service.

              I was told that it will take upto two days for the money to be credited to the beneficiary...
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              P
              Pravin Talawadekar
              from Mumbai, Maharashtra
              Feb 20, 2018
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              Ref. : My saving Account No.
              [protected]
              Loan account no.
              [protected]

              Dear Sir,

              I am your regular customer and i have above two accounts with you. I would like to inform you that on dated 25/01/2018 you have debited amount Rs.3375.11 to my saving account No. [protected]. I request you to kindly reverse the said amount and credit to my saving a/c [protected].
              Kindly acknowledge.

              Thank and Regards
              Pravin Ganpat Talawadekar.
              IDBI Bank customer support has been notified about the posted complaint.
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                Pallavi Amol Rane
                from Mumbai, Maharashtra
                Feb 20, 2018
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                Address: Thane, Maharashtra, 400604

                Dear team,

                On 8th feb i swiped my debit card for rs.1000/- at thane. When shopkeeper swiped my card i immediate got sms for deduction of rs.1000/- (Transaction details - visa-pos/msw*ghunghat mumbai) from my account for rs.1000/- but at same time shop keeper shows card decline on his machine.
                I wait for 24 hours for refund from bank but didn't get refund. Then on 9th feb i launched complaint to customer care. They had inform me if shop keeper's bank will not received payment then i will get my money within 10 days. My complaint no. Is 117/205/86168.
                But till date amt of rs.1000 not received by me nor by shopkeeper.
                So you are requested kindly look into this matter and refund my rs.1000/- immediately.

                Thanks & regards,
                Pallavi rane.
                IDBI Bank customer support has been notified about the posted complaint.
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                  talankiprabhakar
                  from Bengaluru, Karnataka
                  Feb 20, 2018
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                  Address: Mumbai City, Maharashtra, 560055

                  We have sent the deep discount bond for redemption on 15/11/2017. It has
                  Been recieved by you on 20/11/2017 according to india post. Iwebsite.
                  Till today ie even after 3 months, i have not recieved any communication or
                  Redemption amount. I am widow of 68 years, having undergone knee
                  Surgery and unable to run around for these kind of works
                  I do not know the reason for your careless attitude. Please note that
                  If i do not recieve the amount with in 7-10 days, i will approach higher
                  Authorities for the delay and hardship you are, liable for costs and
                  Consequences
                  Kailashbai
                  Bond holder
                  IDBI Bank customer support has been notified about the posted complaint.
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                    S
                    Siddhartha Porwal
                    from Lucknow, Uttar Pradesh
                    Feb 19, 2018
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                    Dear sir,

                    I would like to inform you that i made a transaction with my idbi visa debit card ending in 2181 on amazon.in on 24th of jan 2018 for an amount of rs.26, 996 which was cancelled and refund processed by amazon on 26th of jan 2018 for rs. 26, 996 with refund reference number: 74332748027802663257950.

                    Customer id: 2348936

                    Taking into consideration normal working days it should have credited into my account statement couple of days back itself which isn't the case till date, so i request you to "file a charge dispute" with "refund reference number: 74332748027802663257950". Also provide a reference number for the charge dispute filed.

                    Also would like to complain on the part of your telephonic customer help team floor leader mr. Avinash and mr. Viswanathan who had always given false assurance of the amount being credited within next 2 days or within 24 hrs, which is not the case.

                    They are giving utter nonsense and unprofessional replies so far.

                    Reference no. Provided by them are as follows 058/20659174 and 058/20749842

                    According to your banking policies it should have credited in 10 business at max. But its more than 20 days now and the amount isn't credited till date as of 19th feb 2018.

                    Request you to kindly resolve the matter and credit the amount back into my account at the earliest.

                    Looking forward to your reply.
                    IDBI Bank customer support has been notified about the posted complaint.
                    Why IDBI bank taken "HL Property Inspection Charge" from my home loan account? Revert my amount ASAP.

                    Thanks,
                    Partha
                    Dear sir,

                    I would like to inform you that i made a transaction with my idbi rupay debit card ending in 1307 on amazon.in on 6th of june 2019 for an amount of rs.352.00 which was cancelled and refund processed by amazon on 20th of june 2019 for rs. 352.00 with refund reference number:[protected].

                    Taking into consideration normal working days it should have credited into my account statement couple of days back itself which isn't the case till date, so i request you to "file a charge dispute" with "refund reference number:[protected]". Also provide a reference number for the charge dispute filed.

                    Request you to kindly resolve the matter and credit the amount back into my account at the earliest.

                    Looking forward to your reply.

                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3470643 - Image #0
                    Refund of rs 162 transaction not done by me on 17th august 2020
                    My account no [protected] card no [protected]
                    Transaction to indigital

                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3726948 - Image #0
                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3726948 - Image #1
                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3726948 - Image #2
                    Dear sir,

                    I would like to inform you that i made a transaction with upi on amazon.in on 10th December 2020 for an amount of rs.1220 which was cancelled and refund processed by amazon on 11th December for rs. 1220 with Refund Reference #[protected]

                    Customer id: 93616545

                    Taking into consideration normal working days it should have credited into my account statement couple of days back itself which isn't the case till date, so i request you to "file a charge dispute" with "refund reference number:[protected]". Also provide a reference number for the charge dispute file.

                    Request you to kindly resolve the matter and credit the amount back into my account at the earliest.

                    Looking forward to your reply.

                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3779297 - Image #0
                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3779297 - Image #1
                    Mera nam nishi shrivastava hai mera account IDBI bank me h or mera account no-[protected] hai. Sir mera refund abhi tak nhi aya jbki amazone se payment refund kr dia gya h jiska refrence number[protected].and my refund amount 779..jo ki bank me return hona tha 13/07/2021.. par abhi tak koi bhi ammount bank me credit nhi hua.or ye payment mene 28june ko UPI se kia tha ...mode of transaction upi tha.

                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3863777 - Image #0
                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3863777 - Image #1
                    I have purchased a unisex cap from amazon of rs 399 on 4th sep Bt I returned the product and refund has been issued from amazon on 8th sep by the amount is not reflecting in my account. I have complaint many times in idbi bank customer care Bt no valid response was there. I really like to request you to please help me in this case
                    This is my refund reference no-SOWAOBF20000KSM3UBQ5
                    Below I m attaching full September month transaction details so that u can look that there has been no refund of rs 399.
                    Kindly help me

                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3912959 - Image #0
                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3912959 - Image #1
                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3912959 - Image #2
                    charge dispute for refund reference number: 74332748027802663257950 - Comment #3912959 - Image #3
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                      A
                      adino4u
                      from Mumbai, Maharashtra
                      Feb 18, 2018
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                      Address: Mumbai City, Maharashtra, 400703

                      Seems idbi bank has started recovering vijay mallyas money from common man. There have been 4 instances where i used my debit card for purchase and money got debited and transactions shows failed, used imps service and money got debited but beneficiary never received money. Almost 60000+ money is held up with my idbi bank and they have asked me to wait for the reaponse. 45 days to get reversal how sick is that. Feels like idbi is soon coming into fraud list. Where is my money and when am i going to get it back. You can contact me at [protected]@yahoo.co.in
                      IDBI Bank customer support has been notified about the posted complaint.
                      Feb 16, 2018
                      Anuj kapurwan8's response
                      Again today i faced the same issue again the amont of 2427 has been debited from my account but the transaction got failed
                      Money was debited during online transaction with IDBI Debit card via paytm but transaction got failed.
                      On 30/01/2018.
                      I been chasing with IDBI bank but no revert from them now please help me to resolve my issue and credit that debited amount back to my account.

                      imps/neft transactions getting error - Comment #3010760 - Image #0
                      imps/neft transactions getting error - Comment #3010760 - Image #1
                      When trying to pay the my internet bill 400rs its shows transaction failed but money was deducted my account please ensure the problem
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                        T
                        Tarun Kanti Barik
                        from Delhi, Delhi
                        Feb 16, 2018
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                        Sir/ madam,
                        I have original certificates of 4 bonds of idbi infrastructure bond (2003b)-folio no-16ifb1794078 and 6 bonds of idbi infrastructure bond (2005a)-folio no-22ifba2879530,
                        Original certificates are available with me. Till date i have neither received maturity payment nor any communication from bank regarding maturity payments
                        Please let me know
                        1. How to get the payment of maturity
                        2. Where to send the certificates (Scanned copies attached herewith)
                        3. Whom to address the letter
                        4. Details of other documents to be attached (If any)

                        I am eagerly waiting for your reply.

                        Tarun kanti barik
                        ([protected]), email id - [protected]@rediffmail.com
                        IDBI Bank customer support has been notified about the posted complaint.
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                          ynaveen1
                          from Visakhapatnam, Andhra Pradesh
                          Jul 30, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500054

                          When IAM doing debit card payment by online the amount of 200 rupees are credited from my account but it showed that transaction was failed but amount was deducted from my account I am facing problem second time why it's happening I can't understand when amount is deducted it should be refunded within 24hours you people not doing that why this is my second complaint on the same isuses the isuses are going no solution for it money are deducted but not refunded when money deducted it should be refunded within 24 hours but it is not happening I am waiting for more than one month till now no response from the bank and my amount was not refunded
                          IDBI Bank customer support has been notified about the posted complaint.
                          Why official site is not responding open a savings account?only given a application nomber but full fill up form and verification is impossible. Please how apply a savings account in idbi bank.aadhar based account possible other bank so please sir solving my problem fast...
                          IDBI Bank — [15079] The User is Already Disabled For transaction.
                          Sir I am getting this message while doing transaction.
                          When I go to change password and enter ATM card details, it shows 'error in input data'. Please suggest me what to do ASAP.
                          Kindly unblock my card wich was blocked due to use of wrong pin.i have applied to cancel the block many times still not resolved
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                            Nikhil Udgirkar
                            from Pune, Maharashtra
                            Feb 11, 2018
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                            Address: Pune, Maharashtra, 411015

                            I had availed home loan from idbi bank. They had base rate (9.60) earlier which they replaced with mclr. The mclr rate is 8.35%. I paid interest with 9.60% with base rate. They didn't let me know that i am paying home loan with extra interest. They did it because they want to do profiteering. I paid interest of rs. 66000. Later i realised this and aplied for conversion. They take 15 days for everything they do everything manually. For conversion too they take 15 days. Haraami bank hai chor logon ki.
                            IDBI Bank customer support has been notified about the posted complaint.
                            IDBI Visa Debit Card — REMOVING OF BLOCK

                            Dear Sir,
                            Name: Kuldip singh

                            SB A/c No- [protected]

                            Debit Card No:[protected]

                            This card is blocked due to wrongly put PIN No

                            I request you to remove the block.

                            Thanks

                            Kuldip singh

                            subhash nagar
                            near duddhadhari temple
                            raipur cg
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                              A
                              Anju huria
                              from Delhi, Delhi
                              Feb 9, 2018
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                              Address: Chandigarh, Punjab

                              My folio no is 181fb113779. Purchased 6 bonds but have not received any money back till date my name is dr anju huria and i bought these for tax saving purpose. Please help me get my bonds redemption. I am a senior citizen and now retired. Thebond no is [protected] to [protected]. The bank has not made any communication till date and the purchase is to anju khosla, which is my name after marriage and also pancard is in this name
                              IDBI Bank customer support has been notified about the posted complaint.
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                                A
                                Atchu Ashok
                                from Sivakasi, Tamil Nadu
                                Feb 8, 2018
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                                Address: 600083
                                Website: Paytm app

                                Please unblock my visa debit card please i was shoped in paytm app by my card while using this card second time i was written that wrong otp now it is blocked can you please unblock my card now sir/madam urgent please contact me... Thank you
                                IDBI Bank customer support has been notified about the posted complaint.
                                I was entered wrong otp in paytm app...my card is temporarily blocked so please kindly unblock my card its urgent please
                                I have withdrawn amt 2000 from RBL bank but my balance was deducted but I don't receive the money from ATM...Plzz suggest
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                                  nikitha kancherla
                                  from Rayachoti, Andhra Pradesh
                                  Feb 7, 2018
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                                  Hi,
                                  From last month small amount like 1p0 200 50 rs are getting deducted and we are getting acknowledgement message stating that some card trxn so soo money deducted

                                  A/c n1779 dr for inr 50.00 cardtxn:visa-pos/payt. A/c bal inr 3005.24 (Incl. O[censored]nclrd chqs) on 07feb 21:32hrs. Call [protected] if card not used by you

                                  Above is the deducted mesage we got that transaction was not done by us can u please check this issue this was hapenning repeatedly
                                  Thanks.
                                  IDBI Bank customer support has been notified about the posted complaint.
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