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IDBI Bank Complaints & Reviews

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Updated: Feb 17, 2026
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IDBI Bank reviews & complaints page 51

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B
Bharathi Ramamurthy (GPHR®) (SHRM-SCP)
from Mumbai, Maharashtra
Jan 6, 2018
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sms charges per quarter

There is a quarterly deduction for sms per quarter. If india is planning for to digital and the bank is charging members for sms, basically they are taking advantage of the digitization or penalizing their customers for going digital?
This is one the banks taking advantage but there are more banks penalizing their customers for online transactions....
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satishvermatcs
Jan 5, 2018
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Address: 560048

I have been charged 708 inr w. R. T hl property inspection charge. (Attached is the screen shot of same).

I don't understand why this charge has been incurred and what inspection has been made?
I feel charging anything without informing customer is not ethical. I have been paying all the emies on time and not in to defaulter list.

Last month i made a payment of 300000 inr towards the part payment.
I am really not at all happy, after seeing this inspection charge which i feel is unnecessary.

Please revert it back.
IDBI Bank customer support has been notified about the posted complaint.
I have also been charged Rs 708 and do not know what this is about. I was not informed of these charges.
I have also been charged Rs 708 and not been informed about that. This is really unethical. I also want to know what action they do for this type of charges.
I have also been charged Rs 708 as property inspection charge .No idea what is it all about. IDBI bank should have the courtesy to inform the customer about it. Really pathetic service.
D Chand
same happen here..I have been charged 1180 & GST is different .its really annoying...I am thinking switch it to other bank
Third class bank IDBI has now resorted to cheating the customers in completely unethical way.
This third class bank has fraudulently charged Rs.600 + 54 + 54 Rs. without no information and discussion at all.
I want my money back ASAP.

Is RBI Sleeping ? Govt is also sleeping .
Same with me. And I decided to teach IDBI a good lesson.

I wrote the Banking Ombusman in the month of Dec. 2017 and finally in the month of July 2018, I got a call from IDBI bank and they assured me of reversing the charge.

Please write to the Banking Ombusman and get your querty resolved.

https://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159

Under the head "Complaint Form", you can raise your querty online and am sure you will get your money back.

Vikrant Puradkar
vikrant001's reply, Aug 1, 2018
write to me on [email protected], if you need any help in resolving your grievance.
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    S
    Sunny deep
    from Panipat, Haryana
    Jan 4, 2018
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    Address: 160059

    My idbi. Id 75552933

    Branch name: mohali

    Ifsc code / micr code / branch code
    Ibkl0000020 /[protected] / 000020
    Adress: phase 3b-2, scf 58, 160059

    Name:sandeep kumar

    Please find the attachment file.

    I have booked ticket cdg to mb on 24/12/17. Ticket is not booked but payment is debit now.

    Payment debit to 24/12/17 on visa-pos/irctc noida in

    Bank not transfer my money

    Irctc refund my money on

    Refund date : 27-dec-2017,
    Refund id :[protected]
    Refund arn no. : 74332747361736099827521,
    Refund amount : 902.66
    Last 4 digit card no : 2537

    I'm already waiting 10 days please refund my money

    Warm regards,
    Sandeep kumar
    IDBI Bank customer support has been notified about the posted complaint.
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      S
      Sudipta Ban
      from Mumbai, Maharashtra
      Jan 3, 2018
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      On 2nd November I had foreclosed some part (INR 2 Lakhs)of housing loan with Account number [protected] with Cheque number 215880 drawn on ICICI Bank, Pune. The amount is shown as received but by EMI had not been reduced as requested. For the last 2 months, I have been talking to Mr Shiv Kumar Behra and Mr Amaresh saha of Parkstreet Branch but these gentlemen had not done anything based on my request. Every moment I hear from them that it will be done but there is no change.

      Is this how your bank works or is this way you behave with your customer
      IDBI Bank customer support has been notified about the posted complaint.
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        S
        Sunny deep
        from Panipat, Haryana
        Jan 3, 2018
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        Address: Mohali, Punjab, 160059

        Dear sir,

        Please find the attachment file for bank statement as pdf format.

        I have booked ticket cdg to mb on 24/12/17. Ticket is not booked but payment is debit how???

        Payment debit to 24/12/17 on visa-pos/irctc noida in

        But i wait 10 days no any refund please. Refund my amount. Rs.900.
        IDBI Bank customer support has been notified about the posted complaint.
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          R
          Rushabh.punmiya
          Dec 31, 2017
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          mobile banking.!!! this user id is disabled!!!

          Address: Mumbai City, Maharashtra, 400004
          Website: www.idbi.com

          I am trying register for mobile banking and i have provided all my information correctly.
          I still get to see this message again and again saying that "this user id is disabled."

          I dont understand this because i did inform my bank about this and they said that this should be resolved but its still not..!!

          Can somebody please try to look into this and help me out?...
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          T
          thanseem S
          from Ernakulam, Kerala
          Dec 28, 2017
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          Address: Alappuzha, Kerala

          I am having an account with idbi, cherthala branch, alappuzha, kerala.
          I did a atm transaction from canara bank atm, kunnumpuram, fort kochi of rs. 10000/- but the transaction was declined and i received a slip. There was no message to my registered mobile no. On 21.10.2017 when i gave a cheque to their chullickal branch i came to know that an amount was withdrawn on 19.12.17. I filed a complaint on 23.12.17 yet now the amount is not credited

          I am having a loss of rs.2500/- from ksfe, cherthala due to delay in payment of my chitty.
          I this context i request you to take necessary steps to recover my loss and refund the amount wrongly withdrawn

          Thanseem s
          [protected]
          IDBI Bank customer support has been notified about the posted complaint.
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            L
            from Hyderabad, Telangana
            Dec 28, 2017
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            redemption of idbi infrastructure (tax savings) bond 2004 c

            Address: Mumbai City, Maharashtra
            Website: www.idbi.com

            I purchase idbi deep discount bond with following particulars :-

            Folio no 211fb227240
            Certificate no 227240
            No of bonds 6
            Dist no. [protected] to 64
            Name k. Lakshmanan

            This bond was matured in 2009, howeer because of house shifting i misplaced the certificate and hence could not seek redemption from the bank. Now it is available, it is requested to please redeem to my new location at...
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            K
            Krish Visaria
            from Mumbai, Maharashtra
            Dec 14, 2017
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            Address: Mumbai City, Maharashtra

            I harsha hiren visaria an accountholder of idbi bank. I had given shares of mukand limited for dematerialisation on 18th november 2017. But till date the bank hasn't send it to the registrar and when we call in the bank they do not attend the call, the bank is saying they have send it but when i call to the registrar they haven't received any shares from idbi bank. This is heights of carelessness on part of the bank. Please look into the matter and take some corrective measures as soon as possible.
            IDBI Bank customer support has been notified about the posted complaint.
            Dec 11, 2017
            venugopaal's response
            Please unblock my debit card.
            Dec 11, 2017
            venugopaal's response
            Please unblock my debit card.
            Respected Sir,
            I am Gayatri Watada, my Debit Card has been blocked due to entry of wrong pin.
            A/C.No.[protected].
            IDBI Main Branch, Kakinada.533001.
            Card No.[protected].
            Please unblock my debit card,
            Thanking You,
            Gayatri Watada.
            Linking of adhar and PAN with Insurance company is mandatory IDBI FEDERAL Life Insurance has not yet developed the online system for updation of Adhar. As I tried a lot to do so but failed.
            my policy no. is [protected] and [protected]
            I swipe my card today receipt comes out with payment failed but amount deducted from my account plz refund my money .this is not first time It happened again in 6 month iam worried about money because last time my money refund after struggle of 4 month plz try to resolve as soon as possible
            ATM did not give money but my balance has been cutted
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              S
              snandhak
              from Chennai, Tamil Nadu
              Dec 11, 2017
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              Address: 602001
              Website: idbi

              Dear sir, i nandakumar. S having an sb account numbered:- [protected] with idbi bank thiruvallur branch transferred an amount of rs. 800/- on 02nd november 2017 through net banking imps. Imps transaction id: s97088770. However, my account got debited but the beneficiary account has not been credited and the same has not been reversed to my account by the bank. I mailed to bank 2 times and informed to the bank directly but till date amount not credited in the account.
              IDBI Bank customer support has been notified about the posted complaint.
              Updated my new password, still not able to login,

              Pls help, in resolving this, im facing same issue...
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                A
                abhijit181
                from Tezpur, Assam
                Dec 9, 2017
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                I purchased 1 discount bond sereis 1 in 1992. This bond got matured on[protected]. Since then i am looking for its redemption.

                After searching in website i found they advertised to pay lesser amount way back in 2002. I was not aware of this development.

                How can i redeem these bond now of whatever money i can get now.
                342i am holding this bond jointly with my wife. Kindly reply asap.

                My mobile number-[protected].

                My e-mail address:[protected]@gmail.com

                Regd. Folio number:-dd088772 certificate number:[protected]

                Abhijit dasgupta mamata dasgupta kolkata
                IDBI Bank customer support has been notified about the posted complaint.
                Actually. my current balance is 7200. but i cannot withdraw money from my account through ATM and net banking also what i will do. i want to close my account immediately ( my acc nmbr [protected] )
                Attached please find here with the IDBI Infrastructure Tax Saving Bond and request you credit the proceeds with int .
                SB A C No [protected] IFSC code BARB0RAIYAR MICR Code[protected] in my name. Arvind Ruparel
                RFNo.101f1654533 Cert No.10484131_30
                and RF No.101fb1654532 cert no o 10484130Dist no.763434_35 and 763432_33
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                  S
                  somnathb_n
                  from Imphal, Manipur
                  Dec 5, 2017
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                  Address: Dhanbad, Jharkhand, 826003

                  To,
                  The manager,
                  Subject — deep discount bond-96 on 18.03.96 ; the folio no. — fddb1411292.

                  Dear sir,

                  I had made the investment in the idbi bank in deep discount bond. The policy was that after the investment of 5’300 in 1996
                  I would get a matured sum of rs 10’000/- in the year 2000 on 1st of august., sum of rs :- 25’000/- in the year 2006 on 1st december., sum of rs:- 50’000/- in the year 2011 on 1st september., sum of rs :- 1’00’000/- in the year 2016 on 1st june., sum of rs : — 2’00’000/- in the year 2021 on 1st april.
                  However the company scrapped the policy on 1st august 2000 & they did not send any intimation at my address. A friend on 12th may 2008
                  Informed me that this bond had been discontinued. On checking with the bank on 16th may 2008. They have sent me a cheque of rs 10, 000/-only on 5th june 2008
                  Request you to advise the bank to at least give me the interest on my money which was with them till may 2008.
                  They should at least pay the interest on the money which was with the bank till 2008 ie. 8 years.
                  The bank did not intimate me so they should at least pay the interest at the bank rate. I have written to the bank on 16 may 2008 also,
                  Enclosing the photo copy of the letter.

                  Request you to help me.

                  Sincerely your’s,
                  Pinaki bhattasali.

                  Folio no-fddb-1411292
                  Number of bond-1
                  Distinctive no.[protected]
                  Certificate no.01467287

                  Contact address —
                  H. No.189 bikash nagar p. O jagjiwan nagar hanuman mandir near chameli tower dhanbad jharkhand.

                  Email id: [protected]@gmail.com

                  Phone no.[protected]; [protected]
                  IDBI Bank customer support has been notified about the posted complaint.
                  We have been visiting the babk last from 2 days and the Server is been continuously down and have been making us wait from a long time i[censored] people r not able to run a bank then just close the branch...?

                  IDBI Bank,
                  Adoni Branch
                  Opp: Yamaha Showroom,
                  Adoni-518301
                  Kurnool Dist
                  A.P
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                    D
                    dukeabhi
                    from Bengaluru, Karnataka
                    Dec 7, 2017
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                    Address: 560100

                    Incident Date : 05/12/17
                    I Did a atm transaction from IDBI ATM of Rs. 12000 but from ATM machine I received only Rs.10500 from ATM cash. The money that i received in a form that there were five Rs. 2000 notes and one Rs. 500 note which was in middle of the Rs. 2000 note . I Requested to the IDBI Branch for refund and booked online complaints as well but only I got is idbi telling to wait 7 days even if it is urgent wait 7 days
                    IDBI Bank customer support has been notified about the posted complaint.
                    Please open my account
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                      N
                      niyamat91
                      from Karjat, Maharashtra
                      Dec 3, 2017
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                      Address: Thane, Maharashtra, 421004

                      Hello,

                      I have savings account on respective idbi bank, but they changing their policy every time and making us debit for same at the time of account opening there was no charges for minimum balance it was 0 balance account but after 5 years they changed the policy and makes charges for non mab, now they again change the policy now they charging us for online transaction if the online transfer is chargeable then what is the meaning of online banking, please help us all for same

                      Name: niyamat hannure
                      Account number: [protected]
                      Contact: [protected]
                      Bank: idbi bank
                      Branch: ulhasnagar
                      IDBI Bank customer support has been notified about the posted complaint.
                      each and every customer facing the same issue. RBI should regulate and warn the banks otherwise as a customer we always struggle
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                        D
                        danielhoffland
                        from Gurgaon, Haryana
                        Dec 3, 2017
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                        Address: 110092

                        My father had taken a deep discount bond in 1992 series on my name and his as guardian, with a issue price of rs.2700/- with a folio no. Dd00854029 and a certificate no 01025567, with a maturity value of rs.1, 00, 000 by 31st march, 2017. Please inform the status of the bond & payment as on date.
                        In the above circumstances, what is to be done & whom to contact for getting our money back.
                        IDBI Bank customer support has been notified about the posted complaint.
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                          C
                          chat2amit
                          from Gurgaon, Haryana
                          Dec 2, 2017
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                          Address: Gurgaon, Haryana, 122001
                          Website: IDBI.CO.IN

                          For my account:[protected]

                          There was no intimation for deduction of 5.90/- each on my imps and on neft transfer on 1st and 2nd december 2017;

                          Idbi bank had not intimated changes in nefta nd imps transaction cost via letter ro email to me.

                          This is wrong and therefore i am reporting this matter to banking ombudsman.

                          Id bi is example of inethical banking and this bank should be closed very soon for cheating people of india.

                          I request banking ombudsman to take strong action against inethcial ways of working of idbi bank;

                          My request to idbi abnk is closuer fo mya ccount and tarnsfer my account proceeds to my hdfc bank account with intererest and reversal of neft and imps charegs;

                          In case our reequest is not fulfilled by idbi bank;

                          - we will should and write about inethcial idbi abnk on all popularewebsiets in idnia,

                          - we will compalin to banking ombudsman

                          - we will never open any kind of relationship, card/bank/insuarnec from idbi brand.

                          - we will give poor feedback about idbi bank to our friends and families.

                          Amit

                          [protected]
                          IDBI Bank customer support has been notified about the posted complaint.
                          I am also facing the same issue. I am thinking also close my account with IDBI. but RBI should regulate and warn this kind of issue otherwise people struggle and facing lot of issue.

                          very very worst BANK in india
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                            M
                            Meghshy
                            from Mumbai, Maharashtra
                            Nov 29, 2017
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                            Address: Gandhinagar, Gujarat, 382007
                            Website: [email protected]

                            I have to pay online payment for nios for cours fee but fee was not done and money cut to my IDBI account. Next day I will call IDBI customer care and he was ask me that this money credited to next 10 day but that will not done. After that I will complain IDBI site and after 15 days reply me that mail your detail I will all my detail to mail but after 1 month not done my complain.
                            My complain number is:WEB/[protected]
                            IDBI Bank customer support has been notified about the posted complaint.
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                              P
                              pvr_sara
                              Nov 21, 2017
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                              I want to close my home loan account.
                              So i have issued cheque for prepayment on 17/8/2017 but never credited on my account so i suspect somebody misused the amount. Because i have called customer service and drop email no proper response for this issue.

                              10/10/2017 got statement and was shocked until now the amount never credited. I have called and ask the customer service but no proper response.

                              11/10/2017 the amount was credited my account but still now the never do the proper reversal of all interest.

                              Very very bad customer service.
                              IDBI Bank customer support has been notified about the posted complaint.
                              Dec 04, 2017
                              Updated by pvr_sara
                              simply IDBI says resolved. I could see lot of people struggling with IDBI and lot of issue raised in past few days.

                              even my issue is not fully resolved and always keep on sending emails but not properly response and worst service .

                              Management should be directly involved and rectify the issue's otherwise will critical issue on business. because top management never see on ground level ...pls try to rectify the issue's
                              Dec 07, 2017
                              Updated by pvr_sara
                              I don't know whether RBI looking on these kind of issue's because it impact all customers. but the bank don't care.

                              so RBI should react on these kind of issue's so that bank will change otherwise customer always impact
                              I have highlighted customer service is doing wrong and suspect they might be misusing the funds. Issue should be highlight to management team.

                              So that in future it will not happened this kind of issue.
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                                Big Fool
                                from Mumbai, Maharashtra
                                Nov 21, 2017
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                                Address: Hazaribagh, Jharkhand, 825301

                                I have my current accout in your bank id:90328572 since july 2017 and still i can't able to use your netbanking service because of some issues in your website... I tried many time in my home branch but they do not respond to my issue.. When i mail my issue to customercare they send me useless browser setting.. How can i say them that i will try all their alternatives so now i decided to swith my account to other bank
                                IDBI Bank customer support has been notified about the posted complaint.
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                                  G
                                  Gratitude love
                                  from Delhi, Delhi
                                  Nov 19, 2017
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                                  Address: New Delhi, Delhi, 110095

                                  Dear sir/ ma'am"

                                  I would like to inform you that on dated 19/8/2017 i withdraw amount rs. 8000/- from the atm machine located brij vihar, sahibabad ghaziabad utter pradesh pin code 201010 but only 6500/- came out in the machine and total 8000/- dedicated from my account. After this incident urgently i call on bank helpline no. And explain the situation (Complaint no. 171/[protected] they told me that ur amount will refund in your account. When after couple of weeks i did not get my money back again register my complaint in helpline no. (Complaint no. 171/[protected] again they told me due to some technical problem we unable to refund your money and assured me with in one week they refund my money in my account. When after couple of weeks i did not get my money back again register my complaint (24/10/2017 in helpline no. (Complaint no. Not given) and told me contact near by idbi bank branch.

                                  After one week i did not get my money back again register my complaint in idbi bank maharajpur sahibabad ghaziabad utter pradesh pin code 201010 dated 08/09/2017 (Complaint no. Id 108311 and[protected]. They also assured me with in one week they refund my money in my account.

                                  Still i did not get my money back. I am very upset and disturbed. Kindly do the needful as soon as possible other wise i will take suitable and necessary legal action against to you.

                                  Waiting for positive response from your side.

                                  Thanks and regards

                                  Furquan khan

                                  A/c no. [protected]
                                  Idbi bank gurgaon orchid square
                                  Sector road, b-block sushant. Gurgaon haryana-122002

                                  Mobile - [protected]
                                  IDBI Bank customer support has been notified about the posted complaint.
                                  Myself Virendra Manek, I am an IDBI Bank customer, I have forgotten my Customer ID and Password, so please assist me in this,
                                  Thanks
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