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IDBI Bank Complaints & Reviews

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Updated: Feb 21, 2026
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P
Pravin Talawadekar
from Mumbai, Maharashtra
Feb 20, 2018
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Ref. : My saving Account No.
[protected]
Loan account no.
[protected]

Dear Sir,

I am your regular customer and i have above two accounts with you. I would like to inform you that on dated 25/01/2018 you have debited amount Rs.3375.11 to my saving account No. [protected]. I request you to kindly reverse the said amount and credit to my saving a/c [protected].
Kindly acknowledge.

Thank and Regards
Pravin Ganpat Talawadekar.
IDBI Bank customer support has been notified about the posted complaint.
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    Pallavi Amol Rane
    from Mumbai, Maharashtra
    Feb 20, 2018
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    Address: Thane, Maharashtra, 400604

    Dear team,

    On 8th feb i swiped my debit card for rs.1000/- at thane. When shopkeeper swiped my card i immediate got sms for deduction of rs.1000/- (Transaction details - visa-pos/msw*ghunghat mumbai) from my account for rs.1000/- but at same time shop keeper shows card decline on his machine.
    I wait for 24 hours for refund from bank but didn't get refund. Then on 9th feb i launched complaint to customer care. They had inform me if shop keeper's bank will not received payment then i will get my money within 10 days. My complaint no. Is 117/205/86168.
    But till date amt of rs.1000 not received by me nor by shopkeeper.
    So you are requested kindly look into this matter and refund my rs.1000/- immediately.

    Thanks & regards,
    Pallavi rane.
    IDBI Bank customer support has been notified about the posted complaint.
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      T
      talankiprabhakar
      from Bengaluru, Karnataka
      Feb 20, 2018
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      Address: Mumbai City, Maharashtra, 560055

      We have sent the deep discount bond for redemption on 15/11/2017. It has
      Been recieved by you on 20/11/2017 according to india post. Iwebsite.
      Till today ie even after 3 months, i have not recieved any communication or
      Redemption amount. I am widow of 68 years, having undergone knee
      Surgery and unable to run around for these kind of works
      I do not know the reason for your careless attitude. Please note that
      If i do not recieve the amount with in 7-10 days, i will approach higher
      Authorities for the delay and hardship you are, liable for costs and
      Consequences
      Kailashbai
      Bond holder
      IDBI Bank customer support has been notified about the posted complaint.
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        S
        Siddhartha Porwal
        from Lucknow, Uttar Pradesh
        Feb 19, 2018
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        Dear sir,

        I would like to inform you that i made a transaction with my idbi visa debit card ending in 2181 on amazon.in on 24th of jan 2018 for an amount of rs.26, 996 which was cancelled and refund processed by amazon on 26th of jan 2018 for rs. 26, 996 with refund reference number: 74332748027802663257950.

        Customer id: 2348936

        Taking into consideration normal working days it should have credited into my account statement couple of days back itself which isn't the case till date, so i request you to "file a charge dispute" with "refund reference number: 74332748027802663257950". Also provide a reference number for the charge dispute filed.

        Also would like to complain on the part of your telephonic customer help team floor leader mr. Avinash and mr. Viswanathan who had always given false assurance of the amount being credited within next 2 days or within 24 hrs, which is not the case.

        They are giving utter nonsense and unprofessional replies so far.

        Reference no. Provided by them are as follows 058/20659174 and 058/20749842

        According to your banking policies it should have credited in 10 business at max. But its more than 20 days now and the amount isn't credited till date as of 19th feb 2018.

        Request you to kindly resolve the matter and credit the amount back into my account at the earliest.

        Looking forward to your reply.
        IDBI Bank customer support has been notified about the posted complaint.
        Why IDBI bank taken "HL Property Inspection Charge" from my home loan account? Revert my amount ASAP.

        Thanks,
        Partha
        Dear sir,

        I would like to inform you that i made a transaction with my idbi rupay debit card ending in 1307 on amazon.in on 6th of june 2019 for an amount of rs.352.00 which was cancelled and refund processed by amazon on 20th of june 2019 for rs. 352.00 with refund reference number:[protected].

        Taking into consideration normal working days it should have credited into my account statement couple of days back itself which isn't the case till date, so i request you to "file a charge dispute" with "refund reference number:[protected]". Also provide a reference number for the charge dispute filed.

        Request you to kindly resolve the matter and credit the amount back into my account at the earliest.

        Looking forward to your reply.
        Refund of rs 162 transaction not done by me on 17th august 2020
        My account no [protected] card no [protected]
        Transaction to indigital
        Dear sir,

        I would like to inform you that i made a transaction with upi on amazon.in on 10th December 2020 for an amount of rs.1220 which was cancelled and refund processed by amazon on 11th December for rs. 1220 with Refund Reference #[protected]

        Customer id: 93616545

        Taking into consideration normal working days it should have credited into my account statement couple of days back itself which isn't the case till date, so i request you to "file a charge dispute" with "refund reference number:[protected]". Also provide a reference number for the charge dispute file.

        Request you to kindly resolve the matter and credit the amount back into my account at the earliest.

        Looking forward to your reply.
        Mera nam nishi shrivastava hai mera account IDBI bank me h or mera account no-[protected] hai. Sir mera refund abhi tak nhi aya jbki amazone se payment refund kr dia gya h jiska refrence number[protected].and my refund amount 779..jo ki bank me return hona tha 13/07/2021.. par abhi tak koi bhi ammount bank me credit nhi hua.or ye payment mene 28june ko UPI se kia tha ...mode of transaction upi tha.
        I have purchased a unisex cap from amazon of rs 399 on 4th sep Bt I returned the product and refund has been issued from amazon on 8th sep by the amount is not reflecting in my account. I have complaint many times in idbi bank customer care Bt no valid response was there. I really like to request you to please help me in this case
        This is my refund reference no-SOWAOBF20000KSM3UBQ5
        Below I m attaching full September month transaction details so that u can look that there has been no refund of rs 399.
        Kindly help me
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          A
          adino4u
          from Mumbai, Maharashtra
          Feb 18, 2018
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          Address: Mumbai City, Maharashtra, 400703

          Seems idbi bank has started recovering vijay mallyas money from common man. There have been 4 instances where i used my debit card for purchase and money got debited and transactions shows failed, used imps service and money got debited but beneficiary never received money. Almost 60000+ money is held up with my idbi bank and they have asked me to wait for the reaponse. 45 days to get reversal how sick is that. Feels like idbi is soon coming into fraud list. Where is my money and when am i going to get it back. You can contact me at [protected]@yahoo.co.in
          IDBI Bank customer support has been notified about the posted complaint.
          Feb 16, 2018
          Anuj kapurwan8's response
          Again today i faced the same issue again the amont of 2427 has been debited from my account but the transaction got failed
          Money was debited during online transaction with IDBI Debit card via paytm but transaction got failed.
          On 30/01/2018.
          I been chasing with IDBI bank but no revert from them now please help me to resolve my issue and credit that debited amount back to my account.
          When trying to pay the my internet bill 400rs its shows transaction failed but money was deducted my account please ensure the problem
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            T
            Tarun Kanti Barik
            from Delhi, Delhi
            Feb 16, 2018
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            Sir/ madam,
            I have original certificates of 4 bonds of idbi infrastructure bond (2003b)-folio no-16ifb1794078 and 6 bonds of idbi infrastructure bond (2005a)-folio no-22ifba2879530,
            Original certificates are available with me. Till date i have neither received maturity payment nor any communication from bank regarding maturity payments
            Please let me know
            1. How to get the payment of maturity
            2. Where to send the certificates (Scanned copies attached herewith)
            3. Whom to address the letter
            4. Details of other documents to be attached (If any)

            I am eagerly waiting for your reply.

            Tarun kanti barik
            ([protected]), email id - [protected]@rediffmail.com
            IDBI Bank customer support has been notified about the posted complaint.
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              Y
              ynaveen1
              from Visakhapatnam, Andhra Pradesh
              Jul 30, 2018
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              Address: Hyderabad, Andhra Pradesh, 500054

              When IAM doing debit card payment by online the amount of 200 rupees are credited from my account but it showed that transaction was failed but amount was deducted from my account I am facing problem second time why it's happening I can't understand when amount is deducted it should be refunded within 24hours you people not doing that why this is my second complaint on the same isuses the isuses are going no solution for it money are deducted but not refunded when money deducted it should be refunded within 24 hours but it is not happening I am waiting for more than one month till now no response from the bank and my amount was not refunded
              IDBI Bank customer support has been notified about the posted complaint.
              Why official site is not responding open a savings account?only given a application nomber but full fill up form and verification is impossible. Please how apply a savings account in idbi bank.aadhar based account possible other bank so please sir solving my problem fast...
              IDBI Bank — [15079] The User is Already Disabled For transaction.
              Sir I am getting this message while doing transaction.
              When I go to change password and enter ATM card details, it shows 'error in input data'. Please suggest me what to do ASAP.
              Kindly unblock my card wich was blocked due to use of wrong pin.i have applied to cancel the block many times still not resolved
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                N
                Nikhil Udgirkar
                from Pune, Maharashtra
                Feb 11, 2018
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                Address: Pune, Maharashtra, 411015

                I had availed home loan from idbi bank. They had base rate (9.60) earlier which they replaced with mclr. The mclr rate is 8.35%. I paid interest with 9.60% with base rate. They didn't let me know that i am paying home loan with extra interest. They did it because they want to do profiteering. I paid interest of rs. 66000. Later i realised this and aplied for conversion. They take 15 days for everything they do everything manually. For conversion too they take 15 days. Haraami bank hai chor logon ki.
                IDBI Bank customer support has been notified about the posted complaint.
                IDBI Visa Debit Card — REMOVING OF BLOCK

                Dear Sir,
                Name: Kuldip singh

                SB A/c No- [protected]

                Debit Card No:[protected]

                This card is blocked due to wrongly put PIN No

                I request you to remove the block.

                Thanks

                Kuldip singh

                subhash nagar
                near duddhadhari temple
                raipur cg
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                  A
                  Anju huria
                  from Delhi, Delhi
                  Feb 9, 2018
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                  Address: Chandigarh, Punjab

                  My folio no is 181fb113779. Purchased 6 bonds but have not received any money back till date my name is dr anju huria and i bought these for tax saving purpose. Please help me get my bonds redemption. I am a senior citizen and now retired. Thebond no is [protected] to [protected]. The bank has not made any communication till date and the purchase is to anju khosla, which is my name after marriage and also pancard is in this name
                  IDBI Bank customer support has been notified about the posted complaint.
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                    A
                    Atchu Ashok
                    from Sivakasi, Tamil Nadu
                    Feb 8, 2018
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                    Address: 600083
                    Website: Paytm app

                    Please unblock my visa debit card please i was shoped in paytm app by my card while using this card second time i was written that wrong otp now it is blocked can you please unblock my card now sir/madam urgent please contact me... Thank you
                    IDBI Bank customer support has been notified about the posted complaint.
                    I was entered wrong otp in paytm app...my card is temporarily blocked so please kindly unblock my card its urgent please
                    I have withdrawn amt 2000 from RBL bank but my balance was deducted but I don't receive the money from ATM...Plzz suggest
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                      N
                      nikitha kancherla
                      from Rayachoti, Andhra Pradesh
                      Feb 7, 2018
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                      Hi,
                      From last month small amount like 1p0 200 50 rs are getting deducted and we are getting acknowledgement message stating that some card trxn so soo money deducted

                      A/c n1779 dr for inr 50.00 cardtxn:visa-pos/payt. A/c bal inr 3005.24 (Incl. O[censored]nclrd chqs) on 07feb 21:32hrs. Call [protected] if card not used by you

                      Above is the deducted mesage we got that transaction was not done by us can u please check this issue this was hapenning repeatedly
                      Thanks.
                      IDBI Bank customer support has been notified about the posted complaint.
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                        M
                        Mukesh Kanparia
                        from Mumbai, Maharashtra
                        Feb 7, 2018
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                        Address: Thane, Maharashtra, 401107

                        Hi idbi team,
                        I am getting this error "[15079] the user is already disabled for transaction" even i give correct id and transaction password. I have written 3 times wrong password after that i have generated my my new password. But still it gives this error, even yesterday gone to mira road branch for getting enable the branch staff told me within 24 hours it will get fixed but not yet done. Please give me any suggestion.

                        Thanks!
                        IDBI Bank customer support has been notified about the posted complaint.
                        I have been also charged RS 708/- any prior notification. Earning for central govt hope so. We trusted this bank and now we really worried about our money in the account.
                        Hi Team,

                        Why bank is charging 600 rs for every 3 years for property Inspection ?

                        Also why there is no communication to customer before any debt ?

                        Customer id :[protected], debit of 600 rs + GST on 30th dec 2017

                        Also let us know what is the charges are towards ?
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                          U
                          Umesh Bondre
                          from Mumbai, Maharashtra
                          Feb 3, 2018
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                          Address: Mumbai City, Maharashtra

                          I applied for home loan at idbi deonar branch through mr santosh kamble,. Firstly he assured me home loan against property which i bought at byculla, hence i have provided all documents for my mhada property of mbrr board at byculla, even bank charged for legal and valuation procedure. As bank required noc from mhadaand society, i informed them that i would give noc of society only, but couldn't provide mhada noc as mhada doesn't issue noc to mbrr property. Mhada only transfer property ownership for mbrr and issue ownership transfer letter. Due to only mhada noc bank rejected my loan but charged for procedure. I requested bank for refund they denied. Even i requested them that you can confirm from mhada regarding noc, they didn't confirm. Due to bank's assurance i have done registration & stamp duty of said property for which i spent rs.2, 10, 000. This new business of idbi to gain money from giving assurance for loan and not giving service. After providing all documents even providing ownership transfer receipt from mhada, bank is not issuing loan. This is totally fraud done by idbi bank. Therefore it is requested you to kindly refund my rs. 2950 & 1770 that charged by idbi bank for issuing home loan, but didn't provide home loan.
                          IDBI Bank customer support has been notified about the posted complaint.
                          Jan 27, 2018
                          सुरेन्द्र सिंह राठौड़'s response
                          Input data seytam earar
                          Hi,

                          After giving documents with request my email id still not updated.

                          How many times i need to give request.

                          Please update my email id.

                          Virendra.[protected]@gmail.com
                          Input earar in idbi login and chrome in my headset so please input data seytam sholw
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                            A
                            ajay8k
                            from Mumbai, Maharashtra
                            Feb 3, 2018
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                            Address: 410206

                            I have been charged home loan property inspection charge of inr 600 and gst.
                            I do not understand what was the reason behind this.

                            Why bank didn't inform me before charging? Now a days idbi charge unnecessarily without any prior notice.

                            I paid/paying all my emis on time and never defaulted so far. Revert my money into my account else i will take necessary action. This is an example of cheating and fraud on bank's behalf.

                            My details are as follows -
                            Name - ajaykumar pasi
                            Customer id[protected]
                            IDBI Bank customer support has been notified about the posted complaint.
                            My home loan was closed on Jan 6th, cleared all amount no due. till now they are not releasing my documents, if we call not answering and not giving date too. they are saying call after two weeks.
                            Dear sir,
                            Yesterday I purchased a good of and use swipe of 400rs it got deducted but did not payed to restaurant, my mobile no is [protected].
                            Please do the needful

                            Thanks & Regards
                            Deepak Baluni
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                              S
                              sukalyans
                              from Pune, Maharashtra
                              Feb 3, 2018
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                              My name is sukalyan saha and my customer id is 78757835, near about 20 days before i am submitted all my required document for transfer my bank acount from haldia, west bengal branch to jajpur road, orrisa branch but the acount not yet transfer, the jajpur branch said that haldia branch is not aproved the acount transfer process, now a days when other banks is so much frist about this think why the process is so much time taking in your case, also my new atm card is in haldia branch custudy so i am unable to process any transantion from my acount its create so much problem and harasment please look after this matter very seriously
                              IDBI Bank customer support has been notified about the posted complaint.
                              what are u doing about this complain
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                                Swati.patil002
                                from Delhi, Delhi
                                Feb 2, 2018
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                                Address: Pune, Maharashtra, 411033

                                Recently additional charges being deducted for loan account without notification and details.No replies to emails, no bank phone numbers reachable.
                                Can i have kind reply on, what this additional charges are for? our loan is just left with outstanding of around 1 lac 30 thousand.

                                30-Nov-2017 PMMY CGFMU AGF 201617 DR INR 4, 130
                                29-Jan-2018 CG Fees DR INR 699
                                IDBI Bank customer support has been notified about the posted complaint.
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                                  sanket sathe
                                  from Kolhapur, Maharashtra
                                  Feb 1, 2018
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                                  Address: Ratnagiri, Maharashtra

                                  Today I went to IDBI Bank in CHIPLUN. The attitude of the person on the counter is very poor towards me. I have my salary account since last 7-8 years. I asked him issue regarding how to set password to new debit card but instead giving proper information his first reaction was pzzz, ### etc. Culture of this bank is very poor than United Western Bank. I want to change my salary account to other bank due to such behavior.
                                  IDBI Bank customer support has been notified about the posted complaint.
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                                    Ankita Kumar
                                    from Kolkata, West Bengal
                                    Jan 31, 2018
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                                    Address: Ramgarh, Jharkhand, 829122

                                    Respected sir/ mam,
                                    One of the loan department employee of idbi ramgarh cantt branch (Jharkhand) talk me a in a very rude words. He try to tell me that i'm not concern about my loan status or payment. I hold my loan payment bec of the manger behavoiur. Many times i called them but they will not give me a single documents of my loan history or statement. That's why i hold the amount of loan. Only they call to pay loan amount but they cant provide me a single documents of my loan. And today ill talk in loan deparment they shouted a lot. He dont have authority to talk like this of the customer.
                                    Kindly resquest you to shortout my problem.
                                    Ankita sharma
                                    [protected]/[protected]
                                    IDBI Bank customer support has been notified about the posted complaint.
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                                      U
                                      Umesh Bondre
                                      from Mumbai, Maharashtra
                                      Jan 30, 2018
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      I applied for home loan at idbi. Firstly they assured me home loan against property, hence i have provided all documents for my mhada property of mbrr board at byculla, even bank charged for legal and valuation procedure. As bank required noc from mhada and society, i informed them that i would give noc of society only, but couldn't provide mhada noc as mhada doesn't issue noc to mbrr property. Mhada only transfer property ownership for mbrr and issue ownership transfer letter. Due to only mhada's noc bank rejected my loan but charged for procedure. I requested bank for refund they denied. Even i requested them that you can confirm from mhada regarding noc, they didn't confirm. Due to bank's assurance i have done registration & stamp duty of said property for which i spent rs.2, 10, 000. This new business of idbi to gain money from giving assurance for loan and not giving service. After providing all documents even providing ownership transfer receipt from mhada, bank is not issuing loan. This is totally fraud done by idbi bank. Therefore it is requested you to refund my rs. 2950 & 1770 that charged by idbi bank for issuing home loan, but didn't provide home loan.
                                      Feb 3, 2018
                                      Complaint marked as Resolved 
                                      No. My complaint has not been resolved. No one called me nor emailed me. IDBI bank(Deonar branch) has not given any receipt regarding procedure. My 2 cheques Rd. 2950 & 1770 taken by Shri Santosh Kamble bank's personnel & he assured me that your loan will be sanctioned. He deposited both cheques in IDBI. Cheque nos are 438977 & 438978 of Bank's Jacob circle branch issued by Umesh Bondre in favour of IDBI bank
                                      IDBI Bank customer support has been notified about the posted complaint.
                                      Jan 31, 2018
                                      Updated by Umesh Bondre
                                      if my loan is not sanctioned or there was no chance of sanction, why Shri Santosh Kamble of IDBI Deonar branch was giving 100% assurance for sanction the loan. And he requested me to give cheques for sanctioning the loan.
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                                        GVirmani
                                        from Delhi, Delhi
                                        Jan 30, 2018
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                                        Address: Mumbai City, Maharashtra

                                        I, gulshan virmani along with my wife sarita virmani (Jointly) are holders of 2 idbi infrastructure bonds 1998 of rs. 5000/- each vide registered folio no. Fib100058. Issued by industrial development bank of india in the year 1998 which were to be redeemed in the year 2005

                                        We have not received thr edemption proceeds of these bonds till date.

                                        Pl. Help

                                        My email id is [protected]@gmail.com

                                        G virmani
                                        Ph. [protected]
                                        IDBI Bank customer support has been notified about the posted complaint.
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