IDBI Bank Complaints & Reviews

I am having an account in IDBI bank since last two years, when I opened the account it was told to me that it is a zero balance acc, and there are no charges for using this acc, but this year on 07 Aug 2012 without intimating me the bank deducted the charges of rs 110/- towards card fee, and when inquired they said that we have started deducting from this year, more over there is only 1 ATM in whole kalyan (w)

Not at all acceptable from a govt bank

Dear Sir/Madam,

As am unable to log-in into my net-banking account. Its showing like your i-net banking is disabled for security log-in, please contact your relationship manager. I don't know what should i do now how to contact relationship manager. Please suggest me.

I am waiting for your reply. I am attaching the screenshot where am getting error.

Thanks & Regards,
IDBI Customer...

Hi,

My name is geetanjali
My complain is that IDBI bank deduct my money for rs 1000/- for that exp which i did not made. According to bank that i have made two times card swap in a petrol pump for rs 500/- and rs 1000/- but according to me i have purchase petrol only for rs 500/- when i am sitting at my home i saw in my mobbile that rs 1000/- deduct from my bank account.

Please need your help beaiuse i am a middle calss girl and every coin is important to me.


Geetanjali

Subject: Amount Revert karane k liy

dear sir, Please rectify my prob. a/c no.[protected] complain no. 241/820425 Actually mane apna amount Bank of India k sever error 08/07/2012 ki wajhe dubara mere a/c main cr. 500 Rs.nahi hua jis k liy mane apne local branch main complain ki but vo reject kar diya gaya phir ish k liy unho ne customer care per contact kar ne k liy kaha jaha per bhi mane continue 5 time bat ki ,three month ho gaya hai . customer care per meri continu bat ki but koi sulution nahi hua first meri bat soyab ji s hui jis k liy mujhe complainer se continu bat hoti rahi 1.) shoyab G17 days mange 2.) kalpesh G three day's 3.) pushpa Gone week 4.) rani G one week 5.) kaviraj Gone week phir finaly Team leader Yateen G s contect hua unho n kaha kk Pre-Harbartion k according amount rewart nahi aaya aur last mujhe Mr. Dipankar Day G se contect kr ne k liy kaha
Regards,
mohammed faquir ali
mobile no. [protected]
REPLY
Dear Sir,

We once again wish to inform that since the said dispute was rejected by Bank of India, we would be unable to reverse the amount to your account.

Thanking you.

Regards,
Snigdha Shah
Customer Care Center

sir on20thoct on request of executive of idbi bank i have applied 4 top up ho me lonof rs 500000.executive mr.narpat sing came at my home & after checking papers map etc he said that lon ll sanctionedwith in a week, give me papars alongwith a chaque of rs 2500 .i dothe same.after one dayhe demand 309 rs igave him by a chaque .both cleared from my ac on 30thoct but now mr narpat not attending my phon &not replying sms&other exctv saying that yor lon ll notsanctiod due technical problem while i m exiting home lon holder of the same bank but first time no tech. problem was faced.now they r neither paying lon not refunding my paid amountof rs 2809&untill today morning they were saying that yor amont ll disbursed with 1 or 2 days now after 38days what sud i do. lalit kumar idbi home lon ac [protected]&9736 mob no.[protected] [protected]@gmail .com

I have applied for Composite loan(Land and Home Loan) from IDBI Bank Bangalore Mission Road in May 2010 for the amount 50 Lakhs.Out of which an amount of 17 lakhs was released at the begining as payment for the Land.When the loan amount was approved the Land was hassle free and all the paper work related was accurate and agreed by the Bank Advocate.

I was paying an EMI for 17 Lakhs for the 1st one after which the EMI amount increased for 50 Lakhs from July 2011 though 33 Lakhs is still with the bank.In June 2012 I started the construction of the house and requested for the release of the remaining 33 lakhs , now the bank officials have problems releasing the Funds saying that the Land has Khata problems.And for releasing funds I would have to give a bribe of 1 % of the remaining amount.This is really very disturbing and annoying , since I had no other option I accepted their terms, even after things dint go any further.
I had submitted the house paper work to bank in the month of July 2012 and have been running from pillar to post for the money.The construction of the house has stalled as my reserve has exhausted.
The staff is misbehaved , ignorant and not fit for any organisation
I want to ask if they had issues why did they release the Land Loan and why did they approve the loan.

Hello Sir/ Madam,

My IDBI Bank a/c details were used for the fraud internet shopping.
The shopping was done on bestylish.com website.
The bank sent the transaction unique key on the wrong mobile no. that was initially in their database and the bank has also accepted this mistake but there is no action from their end to refund my money back.

The transaction details are as follows :

Date Payee id Payee name Payment amt Bill ref. info
[protected] [protected] AVENUES INDIA PVT. LTD- INR 16,573.000 CCA11LAKR738
(TRAVEL PORTAL)

[protected] [protected] AVENUES INDIA PVT. LTD- INR 9,400.000 CCA11LAKR749
(TRAVEL PORTAL)

My bank account details are :

Name : Madhumita Baviskar
Account No. : [protected]
Account type : Savings (but opened on behalf of Raisoni Group for salary)
Bank : IDBI
Branch : Sitabuldi, Nagpur

My work location : Raisoni, Pune

I have lodged the complaint in the bank and have deactivated my internet banking moreover I have lodged a complaint in Lonikand Police Station, near Pune.
I have also sent a copy of FIR to the bank officials in Nagpur, but there is still no reply from their end.

I sincerely request you to log my complaint and take some strict action against it. Looking towards a positive response from your side.


Regards,

Madhumita Baviskar

I HAVE BEEN PURCHASING MUTUAL FUNDS FROM IDBI BANK ON MONTHLY BASIS FOR LAST 3 YEARS, NOW WHEN I HAVE REQUESTED FOR REDEMTION OF MY FUNDS THEY ARE CONTINOUSLY DELAYING THE PAYMENT WITHOUT ASSIGNING ANY REASON, I HAVE BEEN VISITING THE BANK ON REGULAR BASIS FOR LAST 45 DAYS AND THEY ALWAYS TELL ME THAT ITS IN PROCESS, WE HAVE FORWARDED YOUR REQUEST AND WAITING FOR REPLY FROM RELIANCE MUTUAL FUND COMPANY, WE WILL LET U KNOW ASAP. FINALLY I HAVE DECIDED TO CLOSE MY COMPANY ACCOUNT FROM SUCH A PATHETIC SERVING BANK.

Respected Sir,
I have taken IDBI home loan of Rs. 725000.00 from IDBI home finance Ltd; in June 2005 at the fixed rate of interest. that time fixed rate of interest was more than floating rate of interest. Loan was sanctioned and disbursed as per procedure.36 PDC was given. After completion of three years, I was called and asked for "Whether I want fixed rate of interest or floating rate of interest". I opt for fixed rate of interest. however that time also floating rate was lower than fixed rate of interest. I had submitted again 36 PDC for next three years. Before completion of next three years , bank has changed my fixed rate of interest to floating rate of interest, without my concerned. By asking reason , Chembur bank in charge told me that this is banks policy and need not to take customer's concerned and if you want to change it from floating rate of interst to fixed rate of interest, you have to give in writting. At this point bank want customer concerned which seems to be double standard.
Sir, I am a government PSU employee and gets interest subsidy accordingly.
kindly look in to matter and help me.

Yours,
E.L.DIGHE
Mo [protected]

I am an investor occasionally trade in the capital market. So, while opening trading a/c with IDBI Capital, I asked for minimal amount for opening trading a/c. Knowing everything, authorised representative get my signature on dotted places assuring me to refund Rs 10000/- after six months from opening the account. However, after opening the a/c, I came to know that Rs 10000/- is adjustable with brokerage generated in six months. Practically, I rarely trade on line , so, generation of such huge brokerage was out of question. And, it happened so, I got only refund of Rs 31.98/-.
After knowing the trap I have fallen or made to fall by authorised representative of IDBI Capital Market, I repeatedly approached the authority of IDBI Capital, but, I am shocked to witness extreme insincerity of the company in dealing my case.
So, my question is whether any step can be taken or not to treat the matter as cheating on and help me get full/partial refund of y opening charge from IDBI Capital Market. Pl give me valuable suggestion in this regard.

Dear Sir,

I dispatch a Cheque No. 051834 date 13 August,2012 Rs. 36645 to deposit in my IDIBI bank account number- [protected]. But the carelessness cheque lost at Bank. Yet date amount is not credited in my account. In this situation can I register the complete against the bank.
With Regards,
Sawant Ram Tard
[protected]

Dear sir/madam,


This is mahesh gaikar i have open saving account in idbi bank since last 4 to 5 months but still i am not received debit card from branch

need explanation for this??


Thanks & Regards,
mahesh gaikar
[protected]...

I am yet to receive a response to my Consumer Complaint dated Aug 4, 2012

You can find my pain going through below mail chain.

I am looking for Home Loan Top Up on my existing Home Loan 2 yrs old from same institution.

All the staff are in-responsible, behave like other Govt. Sector employees.

I will request all not to try any sort of service from such irresponsible Bank, Department and their Employees, even if they provice service free of cost.

Only Pvt. Sector is best, if you ask of any sort of service from them they don't even let you sleep untill the matter is setteled. But in Govt. Sector they hardly care about customer satisfaction.

In my opinion this is the worst Bank service i had seen in my entire life.


Dear Team,

Pls do the needful

Thanks & Regards

Customer Care
IDBI Bank Ltd.
54 Ring Road
Lajpat Nagar 3
New Delhi - 110024
Tel:[protected]

Note: Account Statements & Tax Certificates can now be downloaded directly from our website www.idbi.com under "Easy Access Loan Statement"
----- Original Message -----
From: Tripathi, Ashwini
To: Asset Care ; sales.[protected]@idbi.co.in ; neha.[protected]@idbi.co.in ; deepak.[protected]@idbi.co.in ; deepti ; [protected]@idbi.co.in
Sent: Saturday, September 08, 2012 11:49 AM
Subject: RE: RE:'IDBIBank=[protected]' Require Top Up on Home Loan Account NO 413/[protected]

Hello All,

Very poor response. It seems like all other Govt. departments.

My impression was Bank is the only institution in India on which we can trust and they cares of customers regardless of either it is Govt. or in Private Sectors.

I have again tried today to contact via Customer care No- [protected] after two or three transfers I got a no saying they will resolve your issue and the no was [protected].

I called and the response was we can’t take over the business of Jhandewalan please contact them and provided no [protected]/76/21 how ever after long try one phone was picked and again in response got another no [protected]/75, on calling to these no’s no response.

If IDBI is not interested please let me know at least I can try some other bank. But be sure no property paper will be submitted to you as will give to bank who will provide the loan.

I have tried several time via Toll-free No, Registered complaint on Website, whatever no I got tried to contact, Butt 15 days lapsed and got no any fruitful result.

Can anyone redirect me to the department where responsible person sits and have some power to control such avoiding/neglecting behavior of the department.

I can’t wait for two months to receive response from such irresponsible bank and their department.

Please don’t response any sorry word, I want action.

Thanks & Regards

Ashwini Tripathi

Tectura Infotech Pvt. Ltd.

From: Asset Care [mailto:[protected]@idbi.co.in]
Sent: 07 September 2012 17:47
To: sales.[protected]@idbi.co.in; neha.[protected]@idbi.co.in; deepak.[protected]@idbi.co.in; deepti; [protected]@idbi.co.in
Cc: Tripathi, Ashwini
Subject: Re: RE:'IDBIBank=[protected]' Require Top Up on Home Loan Account NO 413/[protected]
Importance: High

Dear Team,

Pls look into and do the needful
Thanks & Regards

Customer Care
IDBI Bank Ltd.
54 Ring Road
Lajpat Nagar 3
New Delhi - 110024
Tel:[protected]

Note: Account Statements & Tax Certificates can now be downloaded directly from our website www.idbi.com under "Easy Access Loan Statement"
----- Original Message -----
From: Tripathi, Ashwini
To: [protected]@idbi.co.in
Cc: sales.[protected]@idbi.co.in ; rupam.[protected]@idbi.co.in ; neha.[protected]@idbi.co.in ; deepak.[protected]@idbi.co.in ; deepti ; [protected]@idbi.co.in ; Varsha Sagar
Sent: Friday, September 07, 2012 5:41 PM
Subject: RE: RE:'IDBIBank=[protected]' Require Top Up on Home Loan Account NO 413/[protected]

Hello All,

I am not receiving any response from you guys.

Is there any responsible person in department, who can guide.

Thanks & Regards

Ashwini Tripathi

Tectura Infotech Pvt. Ltd.

From: Tripathi, Ashwini
Sent: 06 September 2012 09:56
To: '[protected]@idbi.co.in'
Cc: 'sales.[protected]@idbi.co.in'; 'rupam.[protected]@idbi.co.in'; 'neha.[protected]@idbi.co.in'; 'deepak.[protected]@idbi.co.in'; 'deepti'; '[protected]@idbi.co.in'; 'Varsha Sagar'
Subject: RE: RE:'IDBIBank=[protected]' Require Top Up on Home Loan Account NO 413/[protected]

Dear Sir/Madam,

Please do the required needful.

Issue in detail below.

Thanks & Regards

Ashwini Tripathi

Tectura Infotech Pvt. Ltd.

From: Varsha Sagar [mailto:[protected]@idbi.co.in]
Sent: 05 September 2012 18:17
To: Tripathi, Ashwini
Subject: RE:'IDBIBank=[protected]' Require Top Up on Home Loan Account NO 413/[protected]


Dear Sir/Madam,

Thank you for banking with us.

With reference to your mail, We request you to mark your mail to [protected]@idbi.co.in

Assuring you the best of our services as always & looking forward to a mutually rewarding relationship.

Regards,
Varsha Sagar.
Customer Care Executive.


-----Original Message-----
From: Tripathi, Ashwini (Ashwini.[protected]@Tectura.com)
Date: Wednesday, September 05, 2012 05:37 PM
To: "sales.[protected]@idbi.co.in" sales.[protected]@idbi.co.in ("sales.[protected]@idbi.co.in" sales.[protected]@idbi.co.in); "[protected]@idbi.co.in" [protected]@idbi.co.in ("[protected]@idbi.co.in" [protected]@idbi.co.in)
Cc: "rupam.[protected]@idbi.co.in" rupam.[protected]@idbi.co.in ("rupam.[protected]@idbi.co.i n" rupam.[protected]@idbi.co.in); "neha.[protected]@idbi.co.in" neha.[protected]@idbi.co.in ("neha.[protected]@idbi.co.in" neha.[protected]@idbi.co.in); "deepak.[protected]@idbi.co.in" deepak.[protected]@idbi.co.in ("deepak.[protected]@idbi.co.in" deepak.[protected]@idbi.co.in); deepti (assetcare.[protected]@idbi.co.in)
Subject: Require Top Up on Home Loan Account NO 413/[protected]

Dear Sir/Madam,

Greetings!!!

Hoping you all are doing well.

I am trying to contact Home Loan Department from last one week for Top up to my Loan A/C mentioned in Subject Line.

I am now offered for possession of my property and need the top up on My Account.

I have registered twice to your Phone Banking No.

I have tried contacting in Jhandewalan, New Delhi Branch, no Response.

I have even tried to discuss with Noida Sec-62 Branch, unable to help.

However a call was taken by some Mr. Virendra. Contact No:- [protected].

I am ready with all my documents, but he not interested in collecting from last 2 days.

I have called him no less than 10 times, his duty was completed after giving me one call.

Please can anyone suggest what should I do in this regard, or I shall look for some other private banks, as they have good customer relations than Govt. Sector organizations.


Thanks and Regards

Ashwini Tripathi

my citi bank's ac payee cheque i deposited in my home branch sangli on dated[protected] . but it is not cleared today .

I availed home loan of 20 Lakhs and topup loan of 10 Lakhs for tenure period of 15 years in 2010. When I availed my home loan my interest rate was 10.75% and topup loan interest rate was 12%. Now in 2012 my home loan interest rate is 10.5% but my topup loan interest rate is increased to 15%. My topup loan interest is increased from 12% to 15% in 2 years. This is very unfair and more like 3rd rate business which I didnt expect from a professional bank like IDBI. When I contacted IDBI customer care, i was told that topup loan interest rate is decided by bank officier's of their own. But IDBI is not ready to revise their interest rate on topup loan. The worst part is, the way of increasing topup loan from 12% to 15% in 2 years. VERY UNFAIR BUSINESS.

Investor: Sachala Dash
Reg Folio No.FIB135643, Cert No. 319810, Dist No.[protected]-[protected]
Reg Folio No.FIB135643, Cert No. 319811, Dist No.[protected]-[protected]
Investor Trilochan Dash
Reg Folio No.FIB135644, Cert No. 319813, Dist No.[protected]-[protected]
Reg Folio No.FIB135644, Cert No. 319812, Dist No.[protected]-[protected]

please communicate the present status & redemption process over maid id anil[protected]@gmail.com

Non reciept of Maturity Cheque
I had 6 bonds of each Rs 5000 each vide regd. folio no. 21IFB541619 with certificate no. 541619 and Distictive no. [protected]-[protected], but still I am unaware of my maturity cheque since October 20th, 2007. Kindly check and confirm.

Subhash Rana
[protected]/6

I HAVE INVESTED RS.5000 IN "IDBI INFRASTRUCTURE TAX SAVING BOND 2003D WHICH WAS GOING TO MATURED ON 25 APR 2006
BUT STILL I HAVE NOT RECEIVED ANY MONEY IN THIS REGARDS
MY FOLIO NO 181FB039593
MY CERT. NO. 39593
DIST NO. [protected]-[protected]

Purchased 6 (six) bonds of Rs.5,000/- each (Net Rs.30,000/-) in 2003. Redemption date was 25.10.2008.Folio No.18IFB220391, Certificate No. 220391and Bond No. [protected] and [protected]. Not sure whether I have redeemed it. The original certificate is with me. Would like to know the status of the bonds. If not redeemed, steps to redeem the same.