IDBI Bank Complaints & Reviews

Hello Sir/ Madam,

My IDBI Bank a/c details were used for the fraud internet shopping.
The shopping was done on bestylish.com website.
The bank sent the transaction unique key on the wrong mobile no. that was initially in their database and the bank has also accepted this mistake but there is no action from their end to refund my money back.

The transaction details are as follows :

Date Payee id Payee name Payment amt Bill ref. info
[protected] [protected] AVENUES INDIA PVT. LTD- INR 16,573.000 CCA11LAKR738
(TRAVEL PORTAL)

[protected] [protected] AVENUES INDIA PVT. LTD- INR 9,400.000 CCA11LAKR749
(TRAVEL PORTAL)

My bank account details are :

Name : Madhumita Baviskar
Account No. : [protected]
Account type : Savings (but opened on behalf of Raisoni Group for salary)
Bank : IDBI
Branch : Sitabuldi, Nagpur

My work location : Raisoni, Pune

I have lodged the complaint in the bank and have deactivated my internet banking moreover I have lodged a complaint in Lonikand Police Station, near Pune.
I have also sent a copy of FIR to the bank officials in Nagpur, but there is still no reply from their end.

I sincerely request you to log my complaint and take some strict action against it. Looking towards a positive response from your side.


Regards,

Madhumita Baviskar

I HAVE BEEN PURCHASING MUTUAL FUNDS FROM IDBI BANK ON MONTHLY BASIS FOR LAST 3 YEARS, NOW WHEN I HAVE REQUESTED FOR REDEMTION OF MY FUNDS THEY ARE CONTINOUSLY DELAYING THE PAYMENT WITHOUT ASSIGNING ANY REASON, I HAVE BEEN VISITING THE BANK ON REGULAR BASIS FOR LAST 45 DAYS AND THEY ALWAYS TELL ME THAT ITS IN PROCESS, WE HAVE FORWARDED YOUR REQUEST AND WAITING FOR REPLY FROM RELIANCE MUTUAL FUND COMPANY, WE WILL LET U KNOW ASAP. FINALLY I HAVE DECIDED TO CLOSE MY COMPANY ACCOUNT FROM SUCH A PATHETIC SERVING BANK.

Respected Sir,
I have taken IDBI home loan of Rs. 725000.00 from IDBI home finance Ltd; in June 2005 at the fixed rate of interest. that time fixed rate of interest was more than floating rate of interest. Loan was sanctioned and disbursed as per procedure.36 PDC was given. After completion of three years, I was called and asked for "Whether I want fixed rate of interest or floating rate of interest". I opt for fixed rate of interest. however that time also floating rate was lower than fixed rate of interest. I had submitted again 36 PDC for next three years. Before completion of next three years , bank has changed my fixed rate of interest to floating rate of interest, without my concerned. By asking reason , Chembur bank in charge told me that this is banks policy and need not to take customer's concerned and if you want to change it from floating rate of interst to fixed rate of interest, you have to give in writting. At this point bank want customer concerned which seems to be double standard.
Sir, I am a government PSU employee and gets interest subsidy accordingly.
kindly look in to matter and help me.

Yours,
E.L.DIGHE
Mo [protected]

I am an investor occasionally trade in the capital market. So, while opening trading a/c with IDBI Capital, I asked for minimal amount for opening trading a/c. Knowing everything, authorised representative get my signature on dotted places assuring me to refund Rs 10000/- after six months from opening the account. However, after opening the a/c, I came to know that Rs 10000/- is adjustable with brokerage generated in six months. Practically, I rarely trade on line , so, generation of such huge brokerage was out of question. And, it happened so, I got only refund of Rs 31.98/-.
After knowing the trap I have fallen or made to fall by authorised representative of IDBI Capital Market, I repeatedly approached the authority of IDBI Capital, but, I am shocked to witness extreme insincerity of the company in dealing my case.
So, my question is whether any step can be taken or not to treat the matter as cheating on and help me get full/partial refund of y opening charge from IDBI Capital Market. Pl give me valuable suggestion in this regard.

Dear Sir,

I dispatch a Cheque No. 051834 date 13 August,2012 Rs. 36645 to deposit in my IDIBI bank account number- [protected]. But the carelessness cheque lost at Bank. Yet date amount is not credited in my account. In this situation can I register the complete against the bank.
With Regards,
Sawant Ram Tard
[protected]

Dear sir/madam,


This is mahesh gaikar i have open saving account in idbi bank since last 4 to 5 months but still i am not received debit card from branch

need explanation for this??


Thanks & Regards,
mahesh gaikar
[protected]...

I am yet to receive a response to my Consumer Complaint dated Aug 4, 2012

You can find my pain going through below mail chain.

I am looking for Home Loan Top Up on my existing Home Loan 2 yrs old from same institution.

All the staff are in-responsible, behave like other Govt. Sector employees.

I will request all not to try any sort of service from such irresponsible Bank, Department and their Employees, even if they provice service free of cost.

Only Pvt. Sector is best, if you ask of any sort of service from them they don't even let you sleep untill the matter is setteled. But in Govt. Sector they hardly care about customer satisfaction.

In my opinion this is the worst Bank service i had seen in my entire life.


Dear Team,

Pls do the needful

Thanks & Regards

Customer Care
IDBI Bank Ltd.
54 Ring Road
Lajpat Nagar 3
New Delhi - 110024
Tel:[protected]

Note: Account Statements & Tax Certificates can now be downloaded directly from our website www.idbi.com under "Easy Access Loan Statement"
----- Original Message -----
From: Tripathi, Ashwini
To: Asset Care ; sales.[protected]@idbi.co.in ; neha.[protected]@idbi.co.in ; deepak.[protected]@idbi.co.in ; deepti ; [protected]@idbi.co.in
Sent: Saturday, September 08, 2012 11:49 AM
Subject: RE: RE:'IDBIBank=[protected]' Require Top Up on Home Loan Account NO 413/[protected]

Hello All,

Very poor response. It seems like all other Govt. departments.

My impression was Bank is the only institution in India on which we can trust and they cares of customers regardless of either it is Govt. or in Private Sectors.

I have again tried today to contact via Customer care No- [protected] after two or three transfers I got a no saying they will resolve your issue and the no was [protected].

I called and the response was we can’t take over the business of Jhandewalan please contact them and provided no [protected]/76/21 how ever after long try one phone was picked and again in response got another no [protected]/75, on calling to these no’s no response.

If IDBI is not interested please let me know at least I can try some other bank. But be sure no property paper will be submitted to you as will give to bank who will provide the loan.

I have tried several time via Toll-free No, Registered complaint on Website, whatever no I got tried to contact, Butt 15 days lapsed and got no any fruitful result.

Can anyone redirect me to the department where responsible person sits and have some power to control such avoiding/neglecting behavior of the department.

I can’t wait for two months to receive response from such irresponsible bank and their department.

Please don’t response any sorry word, I want action.

Thanks & Regards

Ashwini Tripathi

Tectura Infotech Pvt. Ltd.

From: Asset Care [mailto:[protected]@idbi.co.in]
Sent: 07 September 2012 17:47
To: sales.[protected]@idbi.co.in; neha.[protected]@idbi.co.in; deepak.[protected]@idbi.co.in; deepti; [protected]@idbi.co.in
Cc: Tripathi, Ashwini
Subject: Re: RE:'IDBIBank=[protected]' Require Top Up on Home Loan Account NO 413/[protected]
Importance: High

Dear Team,

Pls look into and do the needful
Thanks & Regards

Customer Care
IDBI Bank Ltd.
54 Ring Road
Lajpat Nagar 3
New Delhi - 110024
Tel:[protected]

Note: Account Statements & Tax Certificates can now be downloaded directly from our website www.idbi.com under "Easy Access Loan Statement"
----- Original Message -----
From: Tripathi, Ashwini
To: [protected]@idbi.co.in
Cc: sales.[protected]@idbi.co.in ; rupam.[protected]@idbi.co.in ; neha.[protected]@idbi.co.in ; deepak.[protected]@idbi.co.in ; deepti ; [protected]@idbi.co.in ; Varsha Sagar
Sent: Friday, September 07, 2012 5:41 PM
Subject: RE: RE:'IDBIBank=[protected]' Require Top Up on Home Loan Account NO 413/[protected]

Hello All,

I am not receiving any response from you guys.

Is there any responsible person in department, who can guide.

Thanks & Regards

Ashwini Tripathi

Tectura Infotech Pvt. Ltd.

From: Tripathi, Ashwini
Sent: 06 September 2012 09:56
To: '[protected]@idbi.co.in'
Cc: 'sales.[protected]@idbi.co.in'; 'rupam.[protected]@idbi.co.in'; 'neha.[protected]@idbi.co.in'; 'deepak.[protected]@idbi.co.in'; 'deepti'; '[protected]@idbi.co.in'; 'Varsha Sagar'
Subject: RE: RE:'IDBIBank=[protected]' Require Top Up on Home Loan Account NO 413/[protected]

Dear Sir/Madam,

Please do the required needful.

Issue in detail below.

Thanks & Regards

Ashwini Tripathi

Tectura Infotech Pvt. Ltd.

From: Varsha Sagar [mailto:[protected]@idbi.co.in]
Sent: 05 September 2012 18:17
To: Tripathi, Ashwini
Subject: RE:'IDBIBank=[protected]' Require Top Up on Home Loan Account NO 413/[protected]


Dear Sir/Madam,

Thank you for banking with us.

With reference to your mail, We request you to mark your mail to [protected]@idbi.co.in

Assuring you the best of our services as always & looking forward to a mutually rewarding relationship.

Regards,
Varsha Sagar.
Customer Care Executive.


-----Original Message-----
From: Tripathi, Ashwini (Ashwini.[protected]@Tectura.com)
Date: Wednesday, September 05, 2012 05:37 PM
To: "sales.[protected]@idbi.co.in" sales.[protected]@idbi.co.in ("sales.[protected]@idbi.co.in" sales.[protected]@idbi.co.in); "[protected]@idbi.co.in" [protected]@idbi.co.in ("[protected]@idbi.co.in" [protected]@idbi.co.in)
Cc: "rupam.[protected]@idbi.co.in" rupam.[protected]@idbi.co.in ("rupam.[protected]@idbi.co.i n" rupam.[protected]@idbi.co.in); "neha.[protected]@idbi.co.in" neha.[protected]@idbi.co.in ("neha.[protected]@idbi.co.in" neha.[protected]@idbi.co.in); "deepak.[protected]@idbi.co.in" deepak.[protected]@idbi.co.in ("deepak.[protected]@idbi.co.in" deepak.[protected]@idbi.co.in); deepti (assetcare.[protected]@idbi.co.in)
Subject: Require Top Up on Home Loan Account NO 413/[protected]

Dear Sir/Madam,

Greetings!!!

Hoping you all are doing well.

I am trying to contact Home Loan Department from last one week for Top up to my Loan A/C mentioned in Subject Line.

I am now offered for possession of my property and need the top up on My Account.

I have registered twice to your Phone Banking No.

I have tried contacting in Jhandewalan, New Delhi Branch, no Response.

I have even tried to discuss with Noida Sec-62 Branch, unable to help.

However a call was taken by some Mr. Virendra. Contact No:- [protected].

I am ready with all my documents, but he not interested in collecting from last 2 days.

I have called him no less than 10 times, his duty was completed after giving me one call.

Please can anyone suggest what should I do in this regard, or I shall look for some other private banks, as they have good customer relations than Govt. Sector organizations.


Thanks and Regards

Ashwini Tripathi

my citi bank's ac payee cheque i deposited in my home branch sangli on dated[protected] . but it is not cleared today .

I availed home loan of 20 Lakhs and topup loan of 10 Lakhs for tenure period of 15 years in 2010. When I availed my home loan my interest rate was 10.75% and topup loan interest rate was 12%. Now in 2012 my home loan interest rate is 10.5% but my topup loan interest rate is increased to 15%. My topup loan interest is increased from 12% to 15% in 2 years. This is very unfair and more like 3rd rate business which I didnt expect from a professional bank like IDBI. When I contacted IDBI customer care, i was told that topup loan interest rate is decided by bank officier's of their own. But IDBI is not ready to revise their interest rate on topup loan. The worst part is, the way of increasing topup loan from 12% to 15% in 2 years. VERY UNFAIR BUSINESS.

Investor: Sachala Dash
Reg Folio No.FIB135643, Cert No. 319810, Dist No.[protected]-[protected]
Reg Folio No.FIB135643, Cert No. 319811, Dist No.[protected]-[protected]
Investor Trilochan Dash
Reg Folio No.FIB135644, Cert No. 319813, Dist No.[protected]-[protected]
Reg Folio No.FIB135644, Cert No. 319812, Dist No.[protected]-[protected]

please communicate the present status & redemption process over maid id anil[protected]@gmail.com

Non reciept of Maturity Cheque
I had 6 bonds of each Rs 5000 each vide regd. folio no. 21IFB541619 with certificate no. 541619 and Distictive no. [protected]-[protected], but still I am unaware of my maturity cheque since October 20th, 2007. Kindly check and confirm.

Subhash Rana
[protected]/6

I HAVE INVESTED RS.5000 IN "IDBI INFRASTRUCTURE TAX SAVING BOND 2003D WHICH WAS GOING TO MATURED ON 25 APR 2006
BUT STILL I HAVE NOT RECEIVED ANY MONEY IN THIS REGARDS
MY FOLIO NO 181FB039593
MY CERT. NO. 39593
DIST NO. [protected]-[protected]

Purchased 6 (six) bonds of Rs.5,000/- each (Net Rs.30,000/-) in 2003. Redemption date was 25.10.2008.Folio No.18IFB220391, Certificate No. 220391and Bond No. [protected] and [protected]. Not sure whether I have redeemed it. The original certificate is with me. Would like to know the status of the bonds. If not redeemed, steps to redeem the same.

When I tried to register my Atm debit card online twice, it says the card is blocked.And I went to Atm branch and withdrew my cash to verify my Atm card.And next day when i tried to register my debit card online, it still says the card is blocked.How to unblock the card?

sana textiles prop. mohd. sadique ke current a/c number [protected] se feb 2012 me bank ne laprvahi se galat chages kata jisse check bounce ho gaya branch me contact karne par mana ki galti huyee charge refund kar denge aur chek bounce hone ka harjana bhi lekin baad me mukar gaye mujhe bank ki laprvahi se chek bounce hone ki vajah se badi badnami huyee so bank se bhari harjana milna chahiye

REGD FOLIO NO. 20IFB2294931

MATURITY DATE 05.03.2007.

CERTIFICATE NO. [protected]

I AM NOT KNOWING WHETHER I HAVE RECEIVED MY MATURITY AMOUNT OR NOT.

DINTINCTIVE NO. [protected] - [protected]

MAIL ID: [protected]@yahoo.com. Cell : [protected]

photo copy of infrastructure tax saving bond 2004c regd folio 211fb240616 dated 20.04.2007 was sent thru idbi bank but not received any answere about that

Dear Sir,
Applied for the home loan of Rs.1200000.00 and submitted all the required documents along with the processing charges of Rs.2500.00 vide SBI cheque no. 602015 on June 2012 as needed. The process carried for 2-3 weeks .After 1 months of regular follow up with IDBI Bank, Garia R.C Branch, finally got a call regarding the Sanction/approval of my loan along with EMI Rs. 17760.00 by Miss Mega Agarwal, Credit Manager. But the sanction/approval order was not yet issued by the Assistant Manager; Mr. R. Khurana and then within two more additional weeks received a message from the Mr. R. Khurana that the loan cannot be given by him due to non availability of another S/B - A/c. except this existing salary account.
I needed the loan for the construction of my home on the plot now i am not in position to repay due to such unpleasant reply from the bank. Really not at all appreciate such a way the IDBI personals treat the customer just to gather the processing fees. Asked the personnel to return the original submitted papers along with processing fees of Rs. 2500.00 with interest thereon and that too is taken already a month and still not returned. Delays in sanction or non-observance of prescribed time schedule for disposal of loan application or non observance of any other directions or instructions of the Reserve Bank, etc. and (c). Other matters as may be specified by the Reserve Bank. Ombudsman would make recommendations after listening to parties. Since no one to listen i am submitting this grievance only harassment allegation. Hope to get some positive feedback and my original papers plus processing fees with accrued interest soon or surely have to seek legal government help to sort such nonsense.
Yours faithfully,

Ujjal Kanti Mishra
[protected]@ymail.com.
Kolkata – 700152.
Dated The 12th July 2012

Dear Sir,

As per below mail the amount has not been yet deposited in my account.
Also as per conformation from Customer care executive till the original Cheque has been with you only that I had sent through courier.
See the details below

Unit: I DBI FLEXIBONDS-22

IDBI FOLIO NO : 22IFB3063468
No of Bond : 2
Status : Res. Ind
Warrant No : 1104358

Hence I request you to send me the revalidation cheque at the earliest.

Also came to know through Customer care executive that the Cheque is lying within your office only.

Also refer the previous mail from your side

Ref: mir/STAT/FL22/784/5321616 Dt.: 26/06/2012

Dear Investor,

Unit : IDBI FLEXI BONDS-22
Redemption amount will be sent you shortly kindly bear with us till such time
Regards,
Customer Care
Karvy Computershare Pvt Ltd


Request you to do the needful at the earliest.


Dear Sir,

For your kind information that the original cheque has been dispatched through Courier since the date was over I’m unable to deposit
And based on the advised from IDBI Belapur I had sent the original cheque.
Courier has been done in the 2nd week of May as per guidance from “ird.”
It was not encased at all and it is found to be new turn / drama from your side.

Please look into the matter at your end.

Refer the previous mail for your information

Ref: mir/STAT/FL22/784/5321616 Dt.: 26/06/2012

Dear Investor,

Unit : IDBI FLEXI BONDS-22
Redemption amount will be sent you shortly kindly bear with us till such time
Regards,
Customer Care
Karvy Computershare Pvt Ltd

SRoy