IDBI Bank — improvement | |||
Hello i am rakesh khatri from daund i am using it from 6 months Idbi has to improve their website and security 1) no full statement description 2) i have 1 current and saving account with same mobile number can’t add account in any upi app other bank allow to add 3) no otp for any transaction 4) if double clicked automatically gets logged out Some features are very good but these are main as per me Thank you [protected]@gmail.com Was this information helpful? | |||
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IDBI Bank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi I am cecelia my refund from amzon is not credit is not received they people amzon given reference number[protected]. kindly refund my payment
Reply
Hello I am Anil from Delhi, and have been using IDBI net banking service which has really several problems.
Nor knowing where to submit my suggestion I came to this page.
The IDBI feedback page after one logs out of net banking is really a cruel joke on the hapless customers. In order to submit your rating, one MUST love one of the 3 features else one is not allowed to 'Submit'. Isn't it funny??
Next is there is no provision to put in your comment or suggestion- it only shows IDBI cares two hoots for the customer and its really insulting to the customer. IDBI is solely bothered to collect statistics only,
Next is the virtual keypad key alphabets and numerals are so small in size its really very difficult to correctly read the letter which if one is not really accurate has the chance of locking the password for no fault of the customer- there is ample provision to increase the font size of the keys within the keyboard size but it appears it is deliberately designed to be a miniature in size without any benefit.
Although on IDBI and most bank sites this problem exists, its worst in SBI !
I hope IDBI and other banks would solve this problem.
Nor knowing where to submit my suggestion I came to this page.
The IDBI feedback page after one logs out of net banking is really a cruel joke on the hapless customers. In order to submit your rating, one MUST love one of the 3 features else one is not allowed to 'Submit'. Isn't it funny??
Next is there is no provision to put in your comment or suggestion- it only shows IDBI cares two hoots for the customer and its really insulting to the customer. IDBI is solely bothered to collect statistics only,
Next is the virtual keypad key alphabets and numerals are so small in size its really very difficult to correctly read the letter which if one is not really accurate has the chance of locking the password for no fault of the customer- there is ample provision to increase the font size of the keys within the keyboard size but it appears it is deliberately designed to be a miniature in size without any benefit.
Although on IDBI and most bank sites this problem exists, its worst in SBI !
I hope IDBI and other banks would solve this problem.
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