IDBI Bank — money deducted at paytm

Address:Kolhapur, Maharashtra

Money is deducted from my account while using the paytm account.. But my order placed on paytm is failed... After complaint at paytm service centre they give reply that paytm didn't get money from bank account.. They have checked and found that paytm has not received amount against this order and there is no confirmation from bank yet.in case you have done transaction through net banking or credit/debit card, the deducted amount will be automatically refunded to your source account by the bank. This process is governed by the bank itself.
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My account login is getting 11021 error in input data message

Please help me resolving this

I am trying to login on chrome mobile phone browser

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