IDBI Bank — Payment not processed

Address:	Bangalore, Karnataka, 560037
Website:	eazy2pay.com

HI, I made a payment thru eazy2pay, the amount was deducted form my card but has not been paid to the merchant BESCOM, bangalore electricity board.I got below wmail but no confirmation: Dear Customer, As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway : Merchant Name: Bangalore Electricity Merchant Ref Number: 5510109 Payment Amount: Rs. 965.93 Payment Date: Mon Nov 23 11:36:32 IST 2015 Card Used: XXXX XXXX XXXX 8116 Transaction Identification Number:[protected]. Please quote your Transaction Identification Number for any queries relating to this request. Please contact us at for any assistance that you may require. We thank you for subscribing to Eazy2Pay and assure you of our best services. Sincerely, Eazy2Pay PG Team Disclaimer: This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender or to awl-in.[protected]@atos.net immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos liability cannot be triggered for the message content. Although the sender endeavours to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted