IDBI Bank — Refund issue

Website:

www.idbi.com

Dear sir/ ma'am,
Myself manisha jangir from jhunjhunu (Rajasthan). My complaint is against my bank in reference of refund money.
On 7/2/2017 i purchased online a shirt of worth rs.1157.50/- from www.myntra.com and i had payment for the same on same date, after some time they canclled my order by saying product is not available in good quality and refund my money back next day.
All prooves havebeen sent to me by myntra team but my bank a/c not reflected the same am. I have conact my bank home branch and also in contact with bank customer support team since feb 2017.
But they always deniying by saying that myntra shopping site had not refund any amount so u contact them first.
Sir i am suffering from this trouble since feb 2017 now i want to you to solve this issue and refund my money back and i want compensation from idbi bank. Bcz i am troubling since feb and nobody from bank side is helping me.

Regards,
Manisha jangir
[protected]
Jhunjhunu (Raj)