IDBI Bank — sms charges per quarter

There is a quarterly deduction for sms per quarter. If india is planning for to digital and the bank is charging members for sms, basically they are taking advantage of the digitization or penalizing their customers for going digital?
This is one the banks taking advantage but there are more banks penalizing their customers for online transactions.
Was this information helpful?
No (0)
Yes (0)
IDBI Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IDBI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1800
    Pending
    0
    Resolved
    438
    IDBI Bank Phone
    +91 22 2218 9111
    +91 22 6655 2758
    +91 22 6655 3355
    IDBI Bank Address
    IDBI Tower, WTC Complex, Cuffe Parade - Colaba, Mumbai, Maharashtra, India - 400005
    View all IDBI Bank contact information